Sales Management, Marketing, Business Management, Operations Managemen

Atanu Mukherji

C - *** (Ground Floor), South City-II, Gurgaon-122018, Haryana, India

( Phone: +91-124-******* ( Cell: +91-981******* ( Email:

*****.********@*****.***

( Goal & Time Oriented Leadership ( Customer & Service Delivery (

Motivation, Coaching & Mentoring ( Resource Management

( Effective Communication & Relationship Management ( Cross Boundary

Effectiveness ( Strong Computer & MIS Skills.

Areas of Expertise:

Widely experienced and skilled professional [IT (+12 years) and Telecom

Industry (+22 years)] with cross functional background in service delivery,

PM excellence, Competence Development, Coaching, Mentoring, Resource

Management, Sales & Marketing. The extensive experience comes from working

for over 30 years with market leaders in various capacities in the IT and

Telecom industry.

Work experience throughout with market leaders e.g. Hindustan Computers

Ltd. (HCL Ltd.), MMC Digital Systems (Mahendra & Mahendra), Siemens Ltd.

and Nokia Siemens Networks Pvt. Ltd in various capacities.

Accepted and acknowledged by superiors, colleagues, peers and all other

stakeholders as a completely conscientious, result oriented, focused

individual with passion for 'getting jobs done', through leadership,

relationship management, problem solving and cross boundary effectiveness.

. PM Excellence & Competence Development: Outstanding and recognized

contributions towards competence development, PM excellence, technical

competence & soft skills development through individual assessments,

evaluation, gap analysis and development through training, workshops,

coaching and mentoring.

. PM Operations: Achieved recognized results in Project Operations Support

Management, including project wise of service delivery, milestone wise

project tracking, monitoring & timely collection of receivables, resource

management and personal development programs.

. PMO: Recognized accomplishments in the role of Central PMO in

coordinating, process mapping, deploying, aligning and implementing

tested processes and procedures and generating related MIS. Awarded for

successfully concluding the process audit for the mobile division,

conducted by auditors from Siemens AG, Germany.

. Business Management: Accomplished Sales & Business Opportunity

forecasting with complete focus on monitoring, tracking and timelines.

. Supply Chain: As a "single window" interface and escalation point for

high level escalation with HQ at Siemens AG, Germany for foreign

supplies. Successfully managed and tracked monthly equipment forecasts

for factories at Germany, Italy in accordance to sales forecasts from

customer teams.

. Sales & Marketing: Richly experienced for over 20 years in the Computer &

Telecom Industries in Computers, Software, GSM, Fixed Networks and

Microwave Equipment. Widely experienced in Direct, Institutional &

Solution Selling, Key Accounts Management.

. Resource Management: Well versed in HR management, including recruitment

processes, attracting and retaining best talent, appraisal, interpersonal

& inter-cultural communication, relationship management & negotiation

skills.

. Other Relevant Experience:

Exposed to Bid Preparation, Commercial and Technical Documentation,

process mapping, thorough with computers e.g. MS Excel, Word, Power

Point, MS Projects, Corel, Adobe, Visio, Pinnacle Studio and others.

Exposed to ISO 9000 Quality Systems-Standards, Procedures & Audit

Professional Experience:

Nokia Siemens Networks Pvt. Ltd., Region India, Gurgaon

02-Oct-07 - Superannuated on July 10, 2012

PM Excellence and Competence Development:

30-Nov-09 - Superannuated on July 10, 2012

. Spearheaded and successfully led Competence Development on pan India

basis for all NI units. Designed and deployed PM competence assessment

tool for critical gap analysis and formulation of trainings. Continuously

organized customer driven trainings on new technology topics and other PM

skills, including PMP certifications, MSP-2007, CAPM and nuances of

effective project communication. Successfully standardized PM Capability

Enhancement across all units of Services, India through standardized

processes, tools & operational methodologies. Well appreciated for

coaching, mentoring and grooming abilities.

Project Management Operations Support (Northern India):

02-Oct-07 to 30-

Nov-09

. Built and managed the PM Services organization in India, closely with the

Head of Project management Services, India, for Northern Region and

successfully lead the PM Operations Support in North India with a team of

project managers and support externals, including timely service

deliverables, talent hunt, resource management, appraisals and managing

customer receivables.

. Well appreciated for always working beyond expected targets, willing to

go the extra mile, delivering quality results and cross boundary

efficacy.

Siemens Public Communication Networks Pvt. Ltd. (SPCNL), Corporate Office,

Gurgaon 01-June-97 to 01-Oct-07

General Manager - Pan India PMO Lead for all Mobile and Fixed Line Projects

in India: 06-Apr-04 to 01-Oct-07

. Acclaimed globally for authoring a comprehensive PM e-Handbook, targeted

as a 'PM's Bible' for India operations. This handbook was a 'first time'

in India and contains embedded enabling tools in line with PM@SIEMENS

postulates.

. Accelerated successful establishment and implementation of tested

processes, procedures, tools as per PM@SIEMENS.

. Systematized periodic PM group meetings for progress monitoring and

tracking of individual projects in terms of technical and commercial

milestones. Conceived and designed PM enabling and tracking tools for

continuous progress monitoring.

. Appointed for the role of coach Claim Management, Lessons Learned etc.,

Best Practices Sharing for the whole PM group in India through local

workshops and through experts panel from Siemens AG, Germany

. Incorporated, implemented and monitored the global PM@SIEMENS

recommendations at Siemens PCNL, India.

. Optimized organizational processes through PM processes mapping,

controls, responsibility matrices in alignment with different

organizational processes, thus enabling timely project completion,

especially at critical hand over stages.

. Awarded by management for successfully concluding the process audit,

conducted by auditors from Siemens AG, Germany.

General Manager - Pan India Business Management & Market Development

01-Oct-00 to 06-Apr-04

. Generated and continuously monitored market intelligence, business

opportunity forecasts, identification of new markets and updated local

and HQ management with periodic MIS. Prepared sales budget for management

approval.

. Successfully undertook periodic equipment forecasts for factories at

Siemens AG, Germany & Milan and implemented checks and measures to

generate deviation analysis for sales team and management.

. Nominated and successfully performed as a 'single point of contact'

(SPOC) with Siemens AG, Germany & Milan, for all high level supply

escalations.

. Undertook team restructuring, identifying competent talent and conducted

interviews for recruitment

. Promoted cost efficiency and ensured customer satisfaction through

customer expectation management team meetings and workshops

Chief Manager - Mobiles & Fixed Lines Sales, Region W.B., Calcutta

01-June-97 to 30-Sep-00

. Incorporated business strategy during start up of key customer Usha

Martin Telekom Ltd. (Now Hutchison-East), sold and supplied MSCs, MWs and

expansions by effective price negotiations, meeting delivery deadlines

and maintaining a deep relationship with UMTL on a one to one basis.

. Established excellent relationship with senior officials of Calcutta

Telephones and BSNL to effectively negotiate Siemens EWSD switch, DLUs

and expansion units and thereby effectively maintained business

continuity.

. Other key accounts operated by me were Modi Telstra (Spice), Reliance

Telecom and BSNL establishments across West Bengal.

Siemens Ltd. (Telecommunications Division, Corporate Office at Mumbai),

Calcutta 23- Mar- 94 to 31-May-97

Pan India Senior Marketing Manager (C-DoT RAX Products)

01-Apr -95 to 31-May-

97

. Successfully launched and sold RAX products (128K, 256K, 512K) in large

quantities to Calcutta Telephones and various BSNL establishments across

West Bengal. Ensured preferred vendor status by BSNL for Siemens

products. Negotiated stringently with raw material suppliers for

manufacture at Siemens factory in Calcutta and selling these at

competitive prices in a price dominated market.

Pan India Marketing Manager (Siemens Teleprinter Products)

23-Mar-94 to 31-Mar-

95

. Successfully closed out Siemens Teleprinter business by selling critical

life-time spares to DoT, Indian Army and strategically placed backup

service centres at New Delhi, Mumbai, Bangalore, with sufficiently stock

of spares and repair/ servicing equipment.

Webel Telematik Ltd.(Siemens & Webel Joint Venture, with Corporate Office

at Calcutta) 01- Oct - 90 to 22-Mar-94

Pan India Marketing Manager (Siemens Electronic Teleprinters)

01- Oct - 90 to 22-

Mar-94

. Successfully achieved bulk business for the state-of-the-art,

microprocessor based, Siemens Electronic Teleprinters cum Telex equipment

(T-1200SD) from the Indian market, namely DoT, MTNL, Indian Army, Navy,

Air force, defence establishments, foreign embassies, private businesses

and hotels. Also secured business from neighbouring countries: Russian

Telecom and Bangladesh Army.

Uptron India Ltd. - Digital Systems Division (Corp. Office at Lucknow,

U.P), Calcutta 01-Jan-83 to 13-Sep-90

Senior Asstt. Manager (01-Jan-83 to 26-Nov-84) ( Area Sales Manager (27-Nov-

84 to 16-Dec-89) (Regional Sales Manager( 16-Dec-89 to 13-Sep-90)

. Directly responsible for complete sales cycle of 8 bit/16 bit/ 32 bit

Computers, Data Entry Systems in the Eastern Region. In addition to

hardware sales, I was also responsible for back up services and software

support through my teams.

. Successfully created a niche market for PC products at Bokaro Steel Plant

(SAIL) with deep rooted credibility and excellent relationship with all

user departments, resulting in large repeat orders from the plant..

. Established excellent credibility with customers like IBP & Co, wherein

the first ever Delta WAN was set up between Calcutta, Mumbai and Delhi

offices, using 8 bit computers and a 32 bit-Motorola 6820 based computer

at IBP's corporate office at Calcutta and Star-Delta WANs with other

satellite offices.

. Created a flourishing market for Data Entry machines, wherein remote data

capture was possible for processing at the scantly available time on hub

mainframes.

MMC Digital Systems ( A Mahindra & Mahindra Group Member)

10-Sep-81 to 20-Dec-82

Senior Marketing Executive (Computer Sales):

10-Sep-81

to 20-Dec-82

. Responsible for complete sales cycle of 8 bit/16 bit/ 32 bit Computers,

Data Entry Systems in Kolkata area and suburbs

Hindustan Computers Ltd. (Now HCL Ltd., Corporate Office at Delhi.)

21-Aug-78 to 09-Sep-81

Sales Engineer (21-Aug-78 to 08-Aug-79) ( Associate Sales Executive (08-

Aug-79 to 12-Sept-80) ( Sales Executive (21-Aug-78 to 09-Sep-81)

. Started career as Sales Engineer, selling 4 bit/ 8 bit/ 16 bit/ 32 bit

scientific computer systems to research institutes, education

institutions and private customers in Delhi, Faridabad, Rajasthan, U.P.

(Including Uttranchal & Uttarkhand)

. Established deep customer relationship with important customers like

UPSO, Garhwal University, UPSO, CSWRI, DEAL, DRDE, IITs etc. and secured

valuable orders.

. Adept at giving 'live' demonstrations, sales presentations, organizing

'road shows'

Education:

Bachelor of Engineering (Electrical) from NIT, Allahabad (U.P.) in 1978.

.

Personal Data:

Date of birth : July 10, 1952

Marital Status : Married: Spouse- Homemaker

Children : Two daughters

Residence : Permanent residence at Gurgaon, Haryana, India

Languages known : Fluent in written and spoken English, Hindi &

Bengali

Personality Traits : Self Motivated, Self Starter, Mature,

Persuasive, Perseverant, Good Presentation, Good

Judgment, Excellent PR, Team Spirited, Excellent in Spoken and Written

Communication,

Strong

Presence, Coaching & Mentoring abilities.

Other interests : Creative Writing, Poetry, Computers, Photography,

Videography, Audiophile, Electronic

Gadgetry, Painting, Crafts, Spirituality.

References : Please refer to recommendations given to me on

my LinkedIn profile, by superiors, colleagues,

Peers,

and external stake holders, by clicking the following link:

: http://in.linkedin.com/pub/atanu-

mukherji/4/779/9b

Atanu Mukherji

Gurgaon

Dated: March 21, 2015

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