Management Nursing Home
Resume:
WILLARD A. MALONEY, JR.
Cupertino, CA 95014
OBJECTIVE
- A management position in the skilled nursing home environment where my experience, innovative
ideas, and interpersonal skills will further organizational goals through effective planning, quality
control, personnel management, and improved productivity.
CAREER HISTORY
- Thirty five years experience in highly demanding management positions. Complimented with
extensive hands-on experience in scheduling, quality assurance, personnel management, systems
management, training development, problem solving, decision making, financial management, and
research and development.
- Nineteen years experience in nursing home care, to include; fourteen years as a licensed
nursing home administrator and five years management of maintenance, housekeeping, laundry,
central supply and social services.
- Department Head/Supervisor: U.S. NAVY – Jan 1972 – Jul 1994
- Department Head: BEVERLY HEALTHCARE – Jan 1995 – Sep 2000
- Executive Director: BEVERLY HEALTHCARE – Sep 2000 – Sep 2003
- Administrator: RIDGECREST HEALTHCARE CENTER – Sep 2003 – Sep 2007
- Executive Director: GOLDEN LIVING CENTER – Oct 2007 – Jan 2011
- Administrator: IDYLWOOD CARE CENTER – Jun 2011- Nov 2014
CAPABILITIES
- Fourteen years as an administrator to include 3 months operating a 68 bed facility, 9 months
operating a 189 bed facility, ten years operating a 99 bed facility and 3 years operating a 172 bed
facility. Responsible for the day to day operation and ensuring all federal and state regulations, as
well as company and facilities policies and procedures were implemented and carried out.
- Five years as environmental, social services and admissions/marketing department heads in a
skilled nursing facility. Utilizing my talents in several key areas of the nursing home environment to
improve patient quality of life and at the same time manage company assets to reduce overall costs.
- Twenty-Two years in the US Navy as both an enlisted man and commissioned officer.
- Last 3 years have been in a skilled behavioral facility specializing in behavior management of
medically compromised residents.
FUNCTIONS
- Analyze problems resulting in solutions that will be cost effective and ensure a quality product.
- Utilize my experience in managing personnel and plan a project to meet or exceed requirements
and complete ahead of deadlines.
- Coordinate interdepartmental activities through close working relationship with other
departments utilizing the team concept.
- Design production planning and control systems to make efficient, effective, and cost saving
utilization of personnel and materials.
- Implement training programs that result in higher efficiency, improved productivity, and a quality
product.
- Through interpersonal management skills improve personnel morale, self initiative, and growth
utilizing team concepts and total quality management.
ACCOMLISHMENTS
- Revised and implemented several innovative programs which resulted in a cost savings of 15%
over previous methods through man-hour reductions and increased productivity by 25%.
- Initiated highly successful inter-personal relationships with outside corporations, resulting in
increased response to company requirements, reduced production backlogs and improved supply
support, saving an estimated 10% of a 5 million dollar annual budget.
- Coordinated and planned short and long term production efforts for over 500 employees,
resulting in reduced lost man-hours, more efficient use of valuable assets, and increased production
capabilities.
- Developed and implemented personnel scheduling and a systems preventative maintenance
plan which reduced down time of equipment and brought the overall building appearance to its
highest standard ever.
- As social services and admissions coordinator, vastly improved overall relations within the
community and especially among the family members of facility residents.
- In the first year as environmental supervisor improved overall facility appearance and upgraded
levels of cleanliness and operational reliability of equipment, yet saved approximately $21,000.00 on
overall budgets between three departments responsible for.
- Developed a network of community resources that were utilized for referral of potential clients
and sources for return of residents to the community.
- During 1999 State Health Department Survey, received zero discrepancies for the
Environmental Services Department.
- Took over a facility having received several "G" level discrepancies and one "A" Citation from
the Department of Health and turned around the facility programs to pass re-certification.
- Took over a facility with personnel problems and lack of management, in first year made all
required clinical and administrative requirements, meeting all clinical indicators and exceeding
budget requirements.
- Had nine Department of Health CMS annual surveys, one federal survey and Operation
Guardian inspection resulting in very low discrepancy numbers and no sub-standard level of care
issues.
- Selected to participate as one of the team to train and evaluate the new time keeping and
scheduling system for the entire company.
- Brought the last facility census from the low 140’s to the present census of 170 of 171 beds.
- Reduced staff call-offs by 30%.
- Last survey resulted in 5 minor deficiencies.
Embry-Riddle Aeronautical University, Ridgecrest, CA
BS Professional Aeronautics Sep 1993 - Aug 1995
TRAINING
- Completed a two weeks training course in Total Quality Management (TOM) - Jun 1996.
- Completed a five days course through QCHF for Social Services Designee - Oct 1996.
- Completed a two days training course in Medical Ethics and Mediation by the Center for Medical
Ethics and Mediation - Jun 1997.
- Completed a three days training course on Excel Training through corporate sales staff - Sep
1997. Completed a three days training through group VP office in Performance Management
Leadership -Nov 1997.
- Completed a three days training course in the Eden Alternative and an associate member to it.
- Qualified as a preceptor for Nursing Home Administrator - Feb 2004 and Feb 2008.
- Completed WFS 6.1 Kronos Timekeeper and Scheduler Management Course – Dec 2009
- Completed Targeted Selection Behavioral Interviewing Training – Mar 2010
REFERENCES
- References given upon request
ADDITIONAL
I am well versed in computers and in most programs both personal and business. I have been the
System Administrator and the repairman for the facility computer system. I have some knowledge of
LAN systems and am fairly knowledgeable on the Internet and in html program writing for web pages.
Licensed Nursing Home Administrator in the State of California. Licensed May 1999.
Licensed Nursing Home Administrator in the State of Oregon. Licensed December 2014
Licensed Nursing Home Administrator Preceptor for California, expires February 2015.
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