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Customer Service High School

Location:
San Francisco, CA
Posted:
March 24, 2015

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Resume:

918-***-****•**********@*****.***

Bobby L. Dickens

*** ******** *****, *****, ** 74330• 918-***-****• **********@*****.***

Bobby L. Dickens

Objective

Seeking a position as a Purchasing Agent/Buyer with a progressive company or business

Experience

3-15-09 – Present

Valmont Newmark Tulsa, OK

Customer Service/Project Management

5 years’ successful experience in customer service/project management and support with recognized

strengths in account maintenance, trouble-shooting, problem-solving, planning/implementing proactive

procedures and systems to avoid problems in the first place.

Strong computer skills with working knowledge Microsoft Excel, Microsoft Word, ERP systems.

Increased on-time delivery by 15% from 80% to 95%

8-7-06 – 3-15-09

Valmont Newmark Tulsa, OK

Buyer

Purchased steel from steel processing centers and mills for utility poles in order to meet our production

needs. Also procured bolt kits on a direct ship basis in order to cut costs by 10%.

9-2-05 – 8-7-06

Able Manufacturing & Assemble LLC Joplin, MO

Buyer

Purchased steel components for industrial cabs in the waste management and mining equipment fields.

Negotiate with vendors for new designs for pre-production runs and opportunities for cost savings.

Through negotiates with existing vendors achieved annual savings of over $68,000. By adopting new

processes have saved the company time in delivery of parts.

4-7-01 – 9-2-05

Kelly Services (Placed @) Case New Holland Fargo, ND

America, LLC

Commodity Buyer

Purchased and procured hydraulic hoses, bearings, hydraulic tubing, plastics, and hardware from MRP

manufacturing system.

Negotiated for cost savings opportunities from OEM vendors consistent with price reductions and design

changes through alternate material. Teamed with engineering for running changes made during on-line

production runs.

Responsible for over 42 million dollars of inventory including 120 vendors in the United States and

overseas. Achieved nest savings of 5% across the board. By resourcing items from overseas to common

vendors in the United States I achieved better delivery schedules and cut freight cost.

Education

1991

Pryor High School Pryor, OK

918-***-****•**********@*****.***

Bobby L. Dickens

Diploma

1991 All-State Honorable Mention in Football

1991 All-State in Wrestling

1991 Pryor High School Athlete of the year

References

References are available on request.

Additional Experience:

2004 “How to Be a Better Buyer,” Training course. Rockwell University, Fargo, ND



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