Customer Service Artist

Melanie L. Swanson

****.****@*****.***

www.makeupwithmelanie.biz

917-***-****

Career Overview:

** **** ***** ** ****** Retail/Celebrity Makeup/Fashion/ Music/TV/ Print.

September 2013- June 2014:

Barneys New York. Freelance makeup artist for Sandi Burrows Inc.

Beauty is Life. Dr. Sebagh. Serge Lutens. Cross sold her premier makeup and fragrances.

April 2012-September 2013:

Laura Mercier @ SAKS. Full-time artist .

Facilitated in store liaisons through hosting product showcases and events in the Bridal Salon,

Vincent Roppatte Salon services and the Fifth Avenue club for premier client groups.

Won 3 sales contests in an 8 month period for which prizes were awarded.

1. Top IPT for a $700+ sale.

2. Top sales of the day for two transactions each for $800+.

3. Top sales production for the day out of 25 artists. Sales of $3k.

Maintained customer service system with follow up replenishment programs.

Trained new artists in protocol and brand continuity. Serviced this line for 14 years.

Worked directly with Laura Mercier on several on site events.

Did personal makeup for the PR agency head for private occasions both on and off site.

October 1997 -June 2014

SAKS. Bergdorf Goodman. Henri Bendel. Barneys. Bloomingdales 59th & Soho.

Freelance artists for several top brands.

Makeup for in store events @Bobbi Brown, Laura Mercier, Paula Dorf, Diane Von Furstenberg,

Too Faced, Tarte, Benefit, Lorac, Awake, Iman, YSL, Caudelie to name a few.

Well versed in multiple high end skincare companies including Shiseido, Luxtural.

Regularly hired for private client services for my techniques, punctuality and cleanliness.

May 1995-October 1997

Trish McEvoy –Opened her new SFA counter as a fulltime makeup artist.

Built a very large following with veteran Trish studio customers.

Hand picked for two Harper Collins publications with Vincent Roppatte SAKS Salon Director.

Consistently exceeded sales goals. Maintained exemplary client files later used for trainings.

Attracted and sold to celebrity clients, Natalie Cole $1500 brush sale. Bette Midler. Roberta Flack.

Clients in the book using my talents: Adrienne Vittadini, Cynthia McFadden, Fey Fendi, etc.

Vast background with local news anchors for BET, CNN, music for VH1, MTV. Fashion week for

Venexiana two seasons. Reality show for ABC Family- Harriette Cole host. Various printwork for

Essence, WWD and albums covers for Jane Monheit, Susan Quintyne. Aretha Franklin 3x in 2009.

*References furnished upon request.