Sales Customer Service

Neil Grant

**** – ***B Street, Surrey, BC, V*R *N9

: 604-***-**** / : *********@*****.***

Objective: Inside Sales Rep

Summary of Qualifications

• 15+ Years Sales / Marketing, Management, Account Management

Business Development and Retention

• 5+ Years of experience in National Sales and Marketing Management

• Results oriented and self-driven, excels in a team environment

• Professional customer service with endless enthusiasm with uncompromising integrity

• Accomplished speaker, motivator and trainer

• Computer skills – applications related to MS Office, Internet and Research

• Excellent interpersonal and communication skills; work well with others or individually

• Team Player with strong leadership and time management skills

• Excels at building strong customer relationships

• Efficient at problem solving and solution resolution

Accomplishments

• Sales growth within six months over $370K by the years end

• Opened and managed sales in 56 retail stores across Canada - Future Shop

• Sales growth over 200% in one year with the largest garden centre in Abbotsford

• Opened new markets in Washington and Oregon

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• Grew business over 300% with a large distributor chain - Shippers Supply

• Territory growth - $2M to over $6M in four years

• Worked with R&D to create business growth over $250,000 first year

Professional Relevant Skills

• Conducted Product and Sales Training Seminars – with small and large companies

• Develop budgets, pricing, forecast and promotion activities

• Manage in-store merchandising and retail sales execution

• Grow sales and product selection by brand in assigned customers / territory

• Design and implement sales marketing and pricing program

• Maintain and grow sales with existing customer base and hunter for new business

• Manage booths, pre-book future sales and opened new accounts – Trade Shows

• Managed inventory, proactive in following up with marketing, stock needs and lead time

• Analyze sales and marketing with various department heads and sales representatives

• Design floor plans and merchandising to be displayed in all stores in Canada

Neil Grant

9691 – 155B Street, Surrey, BC, V3R 7N9

: 604-***-**** / : *********@*****.***

Professional Experience

Sales Manager

Harvest Power Inc., Richmond, BC 09/2013 – 06/2014

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Account Manager

Asia Pulp & Paper (Canada) Ltd., Toronto, On 06/2012 – 09/2013

Account Manager – Western Canada & Pacific N.West (USA)

Pacific Rim Brackets Ltd., Vancouver, BC 09/2010 –

12/2011

Account Manager – Western Canada & USA

Seaside Paper Products, Delta, BC 01/2009 – 02/2010

Account Manager – Western Canada

NovaPak Paper Products Inc. / NovaPak Spiral /Abzac Nova, Delta, BC 10/2001 – 06/2008

Key Account Manager / Account Manager – BC

Inglis Canada, Toronto, On 1994 - 2001

National Marketing Manager, Assistant Store Manager, Retail Sales Associate

Future Shop, Vancouver, BC

Education / Training

Certificate - Records & Information Management 2000

British Columbia Informational Technical Institute

Sales Seminars - Tom Hopkins– 1998 & 2003

Vancouver, BC

Certificate - Sales Management

International Association for Continuing Education and Training, Vancouver, BC

National Sales Training Seminar - Combined Insurance

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Vancouver, BC

Association of Records Managers and Administrators - ARMA – 1983

Vancouver, BC

Awards

Sales Excellence and Award – Inglis Canada

President’s Award – for Outstanding Volunteer of the Year 2014 from the British Columbia Lions Society for

Kids with Disabilities and Easter Seals BC.

Service Excellence Award as Head Referee – Central City Breakers FC - 2012

References Available upon Request

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