CHRISTINE O’CONNOR Phone: 901-***-**** Email: *********@*****.***
Address: **** ****** ***** ****, ********, TN 38011 SUMMARY OF QUALIFICATIONS
Visionary extroverted Property Management Professional offering 19+ years of experience that has proven to be inspirational and profitable. Versatile strategist recognized for having strong marketing skills, exceptional property management abilities, and superlative business acumen. Progressive, decisive, and innovative, highly valued for expertise interpreting company vision and strategy, translating objectives into actionable plans, and managing tenant relations to improve bottom-line. Ability to transform inefficient properties into profitable assets through intensive renovation projects and effective marketing efforts.
Property Management
Sales/Revenue Growth
Eviction Notice Filing
Administrative Support
City/Building Permits
Marketing/Advertising
P&L Accountability
Project Management
Closing Techniques
Community Relations
Purchasing, Sales, Leasing Landlord/Tenant Laws
Pricing/Cost Analysis General Accounting
CORE COMPETENCIES
Rental/Lease Collections
Tenant/Client Relations
Contract Administration
Strategic Negotiation
Market Surveys/Analysis
Asset Preservation
Risk/Loss Mitigation
Cultivating and nurturing relationships with tenants to provide service and educate them on property rental specifications, including features, advantages, benefits, and pricing.
Managing accounts, researching customers to find up-selling opportunities, executing renewals, preparing sales reports/logs, and assisting in hiring personnel as needed.
Coordinating informational materials, delivering sales presentations, developing proposals, completing contracts, reviewing P&L, setting goals, forecasting sales performance, and overseeing office operations.
Designing and leading marketing strategies to meet targeted revenue objectives, including networking, cold calling, and obtaining customer referrals to build business contacts.
CAREER OVERVIEW
Cotton Salvage Professionals, LLC, Memphis, TN Office Manager 2007 – Present Manage all daily office operations such as purchasing of goods for repair and resale.
Handle all accounts receivable/payable, logistics, insurance coverage, contracts, and payroll.
Luther Towers, Memphis, TN Property Manager 2004 – 2007 Oversaw daily operations of an elderly, high rise property with over 200 units.
Increased rental cost 3 times within 1 year while maintaining 100% occupancy rate and rent collections
while undergoing a full renovation within budget.
Flag Manor/Millington Oaks, Memphis, TN Property Manager 2001 – 2004 Managed a Section 42 Tax Credit property while meeting government regulations and audits.
Maintained all aspects of property with limited funds, successfully raised rents, increased occupancy, and
represented all properties in court for evictions.
The Emeralds, Memphis, TN Assistant Property Manager 1998 – 2001 Assisted with all daily operations of collections, rent increases, evictions, hiring/training staff, and tenant
relations.
Southern Hills Apartments, Memphis, TN Assistant Manager/Leasing Agent 1996 – 1998 Tracked future tenants, sales, showing apartments, collected rents, and established rental rates by
conducting local market surveys.
Consistently increased revenue while raising occupancy, coded bills and entered into computer, and
approved vendors and contracts.