Project Manager Customer Service

Talgat (tj) Abuov

Irvine CA ***** ? 714-***-**** ? ***********@*****.***

Project Manager

SUMMARY:

. More than 15 years experience in successfully managing English-Russian

translation/interpreting projects.

. Result-driven management of multiple international business development

projects for Eurasia, North America and Australia.

. Project Management ? Business Administration/Development ? Bilingual

(Russian-English) ? Time Management ? Judgment and Decision Making ?

Critical Thinking ? Complex Problem Solving ? Active Learning ?

Operations Analysis ? Management of Human Resources ? Personnel

Training ? Supervision ? Negotiation ? Coordination ? Technical

translations/localization/interpreting ? MS Office ? Adobe Reader ?

Acrobat ? Learning Strategies ? Reading Comprehension ? Public Speaking

? Creative Writing

PROFESSIONAL EXPERIENCE

Field Coordinator - Eurasia 2013 - 2014

LifePharm Global Network (LPGN), Lake Forest, CA

- ? nutritional direct sales company

. Facilitated certification of dietary supplements in Ukraine, Russia

and EU.

. Certified product in Ukraine for 2-month period vs. 6-month industry

average.

. Efficiently established links between the Company and Eurasian vendors

including certification bodies, importers, logistics and fulfillment

companies etc.

. Handled and successfully resolved business development and logistics

issues like "not-for-resale" and "on-the-ground" shipment solutions in

Eurasia and Australia.

. Implemented Payout Solution for sales force in Eurasia and Australia

up to "turn-key" stage; Processor: Payoneer Inc.

. Delivered Russian replica of the corporate website at

www.LifePharmGlobal.com/Russia.

. Successfully established LPGN business operations in the Eurasian

countries including Belgium, the Netherlands, Latvia, Lithuania,

Russia and Ukraine, and established corporate direct shipments to

Australia.

Clinical Research Coordinator 2012 - 2013

National Institute of Clinical Research (NICR), Commerce, CA

- ? clinical research company

. Successfully handled clinical research projects.

. Experienced in medical project management activities including but not

limited to:

- Review of scientific literature, participation in continuing

education activities, attending conferences and seminars to maintain

current knowledge of clinical studies affairs and issues.

- Preparation/review of study-related documentation such as protocol

worksheets, procedural manuals, adverse event reports, institutional

review board documents, and progress reports.

. Efficiently managed corporate medical offices for workspace and

supplies.

Director 2007 - 2010

The Freelancer, Ust-Kamenogorsk, Kazakhstan

- self-employed

. Professional management of projects in the field of technical

translations.

- Successfully completed a 700-page translating project for Orica

Kazakhstan LLC within a 3-week period (2009).

. Played major role as a Technical Interpreter during business trips to

the Netherlands by Podvodstroiservice LLC (a suction dredging company

in KZ)

- Purchasing and shipment of marine suction-dredging equipment;

. Set feasible and realistic goals and objectives for the business'

projects.

. Provided exceptional customer service to my corporate clients.

. Actively executed contract/vendor management as well as quality

assurance of Russian-English translation projects.

EDUCATION & TRAINING

Master of Arts - Business Administration 2004-2005

The Kazakh American Free University (KAFU), Ust-Kamenogorsk,

Kazakhstan

Cum Laude

Certificate - Management Ethics 2005

Northwest Nazarene University (NNU), Nampa Idaho

Certificate - Strategic Management 2005

Northwest Nazarene University (NNU), Nampa Idaho

Online training - project management fundamentals 2015

ResCare Academy, Irvine CA

Online training - estimating & budgeting project costs

2015

ResCare Academy, Irvine CA

Diploma - English Language Teacher

1994-1998

Aktau Teacher Training University, Aktau,

Kazakhstan

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