Administrative Assistant Project
Resume:
Kathleen Anderson
**** ****** ******, ********, ** 29108
Home/Cell: 803-***-****
February 25, 2015
Newberry College
Office of Human Resources
Newberry, SC 29108
Re: Administrative & Research Assistant
Dear Sir/Madam,
I am an experienced Administrative Assistant interested in your
posting for an Administrative & Research Assistant. I believe I possess
the specialized skills you are seeking. As my resume indicates, my
professional history includes 18 years of office experience. For most of
those years, I have worked as an Administrative Assistant for large
engineering and information services departments. I especially enjoyed
this type of work because I was given many "special projects" which
included creating graphs, charts, presentations and other unique projects
which I feel qualify me for the Administrative & Research Assistant
position.
Please call me with further questions or to schedule an interview.
Thank you for taking the time to review my resume, and I look forward to
your favorable reply.
Sincerely,
Kathleen M. Anderson
Kathleen M. Anderson
1119 Summer Street, Newberry, SC 29108
Phone: 803-***-****
Email: ************@*****.***
SUMMARY
University Graduate with eighteen years office experience and extensive
organizational and leadership skills
Motivated self-starter combining strong communication, leadership, and
problem solving skills with ability to build lasting business relationships
Detail orientated and fast learner. Adapt quickly to new situations and
computer packages
Understand importance of professional and positive outlook. Teamwork and
leadership experience impressed importance of communication and good humor
Computing experience of several specialized office packages. Advanced
experience with Windows, MS Office Suite, Lotus Notes, NIKU, MS Project
Office, MPS, etc. Data entry and database experience
EXPERIENCE
Law Office of Adele Pope
ADMINISTRATIVE ASSISTANT
May 2014 - Present
Produces documents and information by formatting, inputting, editing,
retrieving, copying, and transmitting text, data, and graphics; coordinates
case preparation
Maintains client/attorney confidence by keeping client/attorney information
confidential
Conserves attorneys time by reading, researching, reviewing, verifying, and
routing correspondence, reports and legal documents; drafting letters and
documents; collecting and analyzing information; initiating
telecommunications; organizing client conferences, and attorney meetings;
acting as a courier, serving documents to Clerk of Courts and other special
functions; coordinating preparation of charts, graphs, and other courtroom
visuals
Represents attorney by communicating and obtaining information; following-
up on delegated assignments
1 Sapphire Technologies Contractor for BlueCross BlueShield of SC
SR. PROJECT IT SUPPORT COORDINATOR
May 2008 - June 2011
Support up to 10 Project Leaders with TRICARE and Medicare projects;
interfacing with Information Services and Customers
Run and analyze weekly budget, hours and resource reports using MPS and TSO
Support Project Leaders by attending and recapping technical and customer
meetings, setting up meetings, running and analyzing reports, assisting
with many formal documents including Design, Scope, etc.
Attended extensive training for CMMI Certification in which the department
achieved Level 1 and 2 Certification; started training for Level III
Certification
Trained and learned to navigate the Data Configuration Management Tool/DCM,
a SharePoint tool
Perform Electronic Folder Audits at the end of each phase of a project to
ensure compliance with CMMI
Assist with project closure documentation and enter Lessons Learned into
the Access Database
2 Coca-Cola Bottling Co. Consolidated
PROJECT MANAGEMENT OFFICE - ADMINISTRATOR
December 2004 - May 2008
Picked up the pieces when Project Manager left our department
Transitioned from NIKU to Microsoft Office Project 2007 for Project Office
Administration
Close and report IS capital for month end using a project management
package, NIKU
Report project assessments including SVI and CVI on all projects monthly
using NIKU
Manage QuickPlace/Share Point sites and assist others in navigation of the
tool
Plans and coordinates project scheduling, budgeting, and administrative
tasks. Supports the project staff by facilitating project logistics such as
meetings, conference rooms, conference calls, etc. Takes meeting minutes
and action items during meetings and performs basic follow-up. Assists in
development of presentations. Familiar with a variety of the field's
concepts, practices, and procedures. Relies on experience and judgment to
plan and accomplish goals. Performs a variety of tasks.
ADMINISTRATIVE ASSISTANT
October 2001 - May 2008
Support five Directors and entire Information Services department of 150
employees
Strong relationship building with all members of the IS team
Responsible for creating and understanding IS department scorecards:
Collect and manage technical business information and results from IS
managers
Presentation of results for upper level management
Attend high-level meetings: take meeting notes and summarize action items
for meeting participants
Run daily business reports for field personnel, particularly for military
accounts
Control confidential information, be point of contact for vendors to the IS
department
Event planning and day-to-day business coordinating. Work on numerous
special projects to aid in office organization, invoice processing, special
purchases, expense reports, etc
Go-to person for office support, supplies, and general information
Basic use of SAP
Central Carolina Bank (CCB)
ADMINISTRATIVE ASSISTANT
April 2000 - April 2001
Mortgage assistant for First Vice President and loan officers. Particular
computing skills include MortgageWare, Systematics, and Microsoft Access.
Also use all Microsoft Office products on a daily basis
Keep log of mortgage rates. Keep various records and update spreadsheets
on cross sell information between mortgage and bank branches
General Motors
PROMOTION TO BUSINESS ANALYST
January 2000 - March 2000
Support Engineering Director as below, plus added responsibilities of
business analyst
Organize, maintain and create documents containing strictly confidential
information
Available on short notice for special assignments required by staff members
Update Emergency Control Plan, design and maintain Quality Network Board
Various reports and recording of data in Microsoft Access
Receive and send large volumes of emails for Director
1 PROMOTION TO ADMINISTRATIVE ASSISTANT FOR ENGINEERING GROUP DIRECTOR
2 July 1998 - January 2000
Support Engineering Director and Group Managers, direct correspondence with
executive directors
Voice any departmental announcements or concerns at weekly management staff
meetings
Responsible for input of Salary Payroll hours in General Motors Time
Keeping System
Organize monthly departmental meetings & luncheons with the Director
Coordinate training classes / workshops for department of 110 people
Schedule and arrange meetings and conference calls, many in an urgent
manner
1 ADMINISTRATIVE ASSISTANT
January 1998 - July 1998
Support three Engineering Group Managers and entire Mid/Lux Upper Body
Department of 125 employees
Create/prepare reports, presentations, correspondence, records, and
spreadsheets using Excel, Word, PowerPoint & Lotus Notes
Maintain department files which require accurately logging information.
Files include Product Assembly Documents, records and reports
Upkeep on office equipment and supplies including fax machine, copier, and
printers
Maintain News Bulletin Boards / Agenda Bulletin Board
Produce special reports, charts as needed by requesting staff members
Responsible for depart credit card
1
2 Safelite Glass Corporation
PROMOTION TO LEAD OF DEPARTMENT
September 1996 - November 1997
Assume supervision of department whenever supervisor is absent. Ensure
smooth running of ten-person section. Assist associates with questions and
heavy workloads
Well versed in policy and procedures to give guidance and instruction
Training and development of new and existing associates
Direct input into new strategies. Spokesperson for the department
Statistical reports using Word and Lotus Notes
1 PROMOTION TO PRICE FILE COORDINATOR
2 December 1995 - November 1997
Review pricing options and confirm with sales and executive staff in
pricing and discounting
Set up National Corporate Accounts and ensure contracts are to customer
satisfaction
Responsible position where mistakes would be very costly
3 NEW ACCOUNTS ASSOCIATE
3 March 1995 - November 1997
Research and review customer credit information. Approve/disapprove
accounts for billing
Review audit reports, set up new accounts in the computer system, trade
reference inquiries
Communicate with retail stores to achieve customer credit needs
Data Entry. Use of TRW disc, Dunn & Bradstreet, Passport
1 Kent State University Music Library
LIBRARIAN ASSISTANT
September 1990 - December 1994
Research, fine control, general bookkeeping, specific faculty and staff
related duties
Use of Catalyst system - Ohio Link, DOS, Windows and Word. Employee
training
VOLUNTEER WORK
Summer and fall 1994
Tutor for English as a second language with Adult Basic Literacy Education
OTHER INTERESTS/HOBBIES
Self-Employed Piano Teacher
March 1996 - present
Piano teacher of students ages 5 and up, from diverse backgrounds
Taught 2 students that went on to Performing Arts Schools
Successful in advertising
EDUCATION
KENT STATE UNIVERSITY
December 1994
Bachelor of Fine and Performing Arts Degree in Music
Emphasis in teaching. Major instrument; piano, minor instrument; flute
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1 REFERENCES
1. Phyllis Overmon: 704-***-****
I have known Phyllis for approximately 14 years. She was a co-
worker of mine from Coca-Cola Bottling Co. Consolidated in
Charlotte.
2. Adele Pope, Esquire: 803-***-****
I have known Adele for just under a year. She is my current employer.
3. Jeff Smith: 803-***-****
Jeff is my neighbor and friend. I have known him for a 1
years.
Contact this candidate