Project Manager

Home phone: 301-***-****. E-mail:

**************@*****.***

OBJECTIVE: QA Test Lead. Availability: immediate if being selected.

CLEARANCE STATUS: U S Citizen. Secret Clearance granted by DISCO in 12/2009

and expired in 12/2011. ATF Single Scope Background Investigation (SSBI)

granted 9/2002. INS (DHS) clearance C6, granted 7/1998.

An Interim Secret Clearance can be granted in a week or so by DISCO as

Secret Clearance was entered in the Joint Personnel Adjudication System

(JPAS) in Dec 2009.

EDUCATION:

. B. S., Electronics Engineering, G. P. A. 3.45/4.00, Capitol College,

Laurel, MD

. B. A., English, Saigon University, Saigon, South Vietnam

CERTIFICATIONS: Certified Scrum Master (CSM), ITIL V3, CMMI V1.3

Intermediate, and ISO 9000.

KNOWLEDGE OF CLOUD COMPUTING WEB SERVICES AND SECURITY TECHNOLOGIES:

. Cloud Service models: SaaS, PaaS, IaaS

. Cloud Deployment models: Private cloud, community cloud, public cloud,

hybrid cloud

. Federal Risk and Authorization Management Program (FedRAMP)

. NIST 500-292, Cloud Computing Reference Model and NIST500-299 Cloud

Security Reference Architecture

. Service Oriented Architecture (SOA), Simple Object Access Protocol

(SOAP), SOAP UI, and REST

HANDS-ON EXPERIENCE WITH QA AND TESTING ORACLE, COT-BASED, AND AGILE-SCRUM

APPLICATIONS:

A Certified Scrum Master (CSM) with 20+ years of unique experience serving

not only as an IV&V Test SME but also as an IV&V Test-QA Director and

Project Manager responsible for the following tasks:

. Scheduling, managing, directing, overseeing, and performing project

oversight, QA/QC, and Agile/Scrum and Waterfall system test planning and

execution of System Integration Testing (SIT), Black Box/White Box Testing,

End-to-End Testing, Functional Qualification Testing (FQT),

Interoperability Testing, Regression Testing, Section 508 Accessibility

Compliance Testing using JAWS, PageScreamer Spider, and WinScreamer, Load

and Performance Testing, and User Acceptance Testing (UAT) of ERP COTS,

web-based, Waterfall, and Agile/Scrum datawarehouse, healthcare, human

resources, time attendance, and federal financial management accounting

applications owned by HHS/CMS, State Department, ATF, DHS, EPA, NASA, DOD,

and NASD, using J2EE, .Net, Agile/Scrum, Waterfall, Java, Jira, ColdFusion,

C++, Unix, Solaris, Oracle 12/11/10, subversion, Serena Dimensions, Version

Manager, and TeamTrack, Rational ClearCase and ClearQuest, Requisite Pro,

Remedy, Siebel, Momentum, PeopleSoft, CRM, HP Quality Center, Test

Director, QTP, LoadRunner, WinRunner, Microsoft Test Manager (MTM), IEEE

1012-2004, 12207-2008, 829-2008, and 730-2002

. Performing, managing, and directing QA reviews, requirements analysis and

system acceptance testing of Healthcare, Human Resource, Financial

applications, and Law Enforcement applications, using the following ERP

COTS: Financial Momentum, Oracle 11/12 Financial EBS, Siebel, PeopleSoft,

and CRM

. Developing/executing test policy, strategy, criteria, standards, test

plans, procedures, test summary reports and Structured Query Language (SQL)

scripts to validate data in the backend, Oracle database 12/11/10.

. Monitoring and controlling the following Agile-Scrum Application

Lifecycle Management (ALM) framework, methodology, activities, and tools:

- Scrum roles: Product Owner, Scrum Master, and Scrum Team

- Scrum ceremonies: Sprint Planning, Daily Scrum, Spring Review, and

Sprint Retrospective.

- Scrum artifacts: product backlog, sprint backlog, user stories,

effort estimation, story point assignment

(Planning Poker using Fibonacci sequence), spring burndown chart,

and velocity

- Test Driven Development (TDD) and Exploratory Testing

- ALM tools: Jira, Rally, and Microsoft Test Manager

. Working knowledge of the following best industry practices, frameworks,

methodologies, and tools:

- Ten PMBOK knowledge areas (KAs): Project Integration, Project

Scope, Project Time, Project Cost, Project Quality, HR,

Communications, Risk, Procurement, and Stakeholder Management.

- Five PMBOK project management process groups: Project Initiation,

Planning, Execution, Monitoring and Controlling, and Closing

Process group.

- IEEE standards 1012- 2012 and 2004, 1540-2001, 12207-2008, 730-

2002, 829-2008, and 828-2005

- ITIL V3, ISO 9000, and CMMI model: PP, PMC, REQM, RSKM, CM, PPQA,

PI, TS, VER, IPM, CAR, etc.

EMPLOYMENT HISTORY:

IV&V Test SME/QA Manager, Turning Point Global Solution LLC, Rockville, MD,

2011 to present

Responsible for project oversight, QA reviews of deliverables and IV&V

Testing of all System Life Cycle phases of the following software

applications for the Department of Health and Human Services (HHS), Centers

for Medicare and Medicaid Services (CMS), using Agile-Scrum methodology,

J2EE, .Net, Siebel 8.1, Oracle 11/12 Financial EBS, Requisite Pro 7.1,

Quality Center 10.0, Jira 5.1.8, Subversion (SVN), Rational ClearQuest 7.0,

IEEE 1012-2012 & 2004, 829-2008, 730-2002, 12207-2008, and IEEE 1540-2001:

. Perform IV&V and QA assessments of project planning/management,

requirement analysis, systems design, development, testing, system

architecture, system deployment, and system operation and maintenance of

the following HHS/CMS Agile-Scrum and Waterfall applications:

o Unified Financial Management System (UFMS), an Oracle 12 EBS-based ERP

for implementing HHS accounting operations: budget execution, accounts

payable, accounts receivable, general ledger, Order-to-Cash (O-2-C),

Procure-to-Pay (P-2-P), grants management and payroll activities-

Waterfall.

o MyMedicare.gov (Medicare Beneficiary Portal): a secure web portal to

provide beneficiaries with 24/7 access to their Medicare health

insurance information, e.g., eligibility information, claim status,

deductible status, enrollment information, etc.-Agile-Scrum.

o National Data Warehouse (NDW): extract, transform, and loading data

using Informatica-Agile/Scrum.

o Automated Provider Screening System (APSS), a web-based application

for detecting and preventing fraudulent Medicare/Medicaid claims.

o Next Generation Desktop (NGD), developed by National Government

Services (NGS), a Siebel 8.1 thin client, web browser-based CMR

application for making inquiries about beneficiary claims handled by

claim representatives contracted by the CMS-Waterfall.

. Develop and execute IV&V/Test Management Plans, SOPs, checklists, and

templates.

. Perform in-process reviews of the following SLC deliverables produced by

Development Contractors to verify compliance with CMS specified

format/content and CMMI, PMBOK, IEEE 1012-2004, 12207-2008, and

829-2008 standards: Project Charters, Task Order Management Plans, Project

Plans/Schedules, Requirements Documents, System Design Specs, Interface

Control Documents, User Manuals, CM Plans, Implementation and Deployment

Plans, Software Version Documents, Communication Plans, QA Plans, EVM Cost

Control Plans.

. Attend the following Agile-Scrum Ceremonies and review artifacts to

ensure compliance with defined standards and processes: Backlog Refinement

(Backlog Grooming), Spring Planning, Daily Scrum, Spring Review, Spring

Retrospective, User Story-Use Case review, CCBs, CAB, TRBs, Test Readiness

Review, Operation Readiness Review, Post Implementation Review, and Project

Closeout Review meetings.

. Review and analyze User Stories and Functional Requirement Documents to

determine testability.

. Review Requirements Traceability Matrices (RTM) to ensure all User

Stories have been mapped test cases.

. Access Jira 5.1.8 to perform IV&V and process audits of the following

Agile/Scrum processes and artifacts to identify gaps and defects: product

backlogs, sprint backlogs, development of user stories, use cases, and

tasks, assignment of story points, product backlog grooming, Scrum

ceremonies (sprint planning, daily scrum, sprint review, and sprint

retrospective), burndown chart/velocity, Agile test cases, Requirements

Traceability Matrices (RTM), testing execution status, and Test Defect

Reports (TDR).

. Access HP Quality Center 10.0 and ClearQuest 7.0 to perform IV&V of test

cases creation and execution, test defect reports management and

resolution, and test summary reports to evaluate their compliance with CMS

Test Life Cycle methodology, tools, standards and industry best practices.

. Oversee, monitor, and control the following HHS/CMS system testing

activities to identify areas for improving testing processes and assuring

product quality and process compliances: planning and execution of Unit

Tests, System Integration Tests (SIT), User Acceptance Tests (UAT), and

System Acceptance Test (SAT), Requirements traceability Matrices (RTM),

test automation, defect resolution, and test reporting.

. Collect and analyze test metrics to identify quality trends and areas for

product and process improvement.

. Perform Root Cause Analyses (RCA) and Risk Analysis to identify,

categorize, analyze, and mitigate risks

in accordance with CMMI Level 3 Risk Management, NIST SP 800-30, IEEE 1540-

2001, and PMBOK V4-V5.

. Track Developers' Risk Mitigation Plans to ensure correct, complete, and

timely mitigation of project risks.

. Present results of IV&V assessments and Test Monitor and Oversight (TMO)

to Technical Review Board (TRB).

. Provide training on IV&V test framework, planning, methodology,

techniques, and tools to new staff.

. Participate in process audits of these HHS/CMS projects to maintain CMMI-

DEV level 3-compliance.

. Serve as a single point of contact to address Stakeholders'

questions/concerns about IV&V and QA findings.

. Provide Weekly/Monthly/Year-End reports on IV&V, QA audits, and test

planning and execution activities.

IV&V Test Program Manager, PeopleSoft HRMS, American System Corp, DC, 2010

to 2011

. Interviewed, hired, did performance appraisal, and promoted IV&V Test

Engineers.

. Developed/executed project plans, project schedules, work breakdown

structures (WBS), and deliverables.

. Managed/controlled IV&V project schedule and budget to avoid schedule

slippage and cost overrun.

. Reviewed HRMS documentation uploaded into Sharepoint: Project Plans,

Functional Requirements Documents, Operations Manuals, CM/QA/Test plans and

procedures, and QA audit/Test Summary Reports.

. Acted as a single point of contact among Customers, Development,

Operations, and Test teams.

. Conducted meetings with Customer's Contracting Officer Technical

Representative (COTR) and Business Users for reviewing and negotiating

project scopes and budget, task performances, funding/project-related

issues and risks to develop risk mitigation plans, corrective/preventive

action plans, and lessons learned.

. Coordinated with application development organizations to define the

scope of IV&V testing for releases, and allocated resources necessary for

conducting IV&V testing of the third party software applications.

. Directed 8 Testers to perform functional testing of HRMS releases, using

PeopleSoft 8.8 and Oracle 10g.

. Oversaw Oracle database 10g testing for verification and validation of

HRMS data, using SQL.

. Managed 2 Automation Test Engineers to automate HRMS load testing, using

QTP 9.2 and LoadRunner 9.0 and to perform Section 508 Accessibility

Compliance testing, using JAWS 12.

. Reported Independent Test and Evaluation status to Customers and

stakeholders for review and approval.

. Serve as a single point of contact to address Stakeholders' questions

and concerns about testing activities.

Senior UAT Test Consultant, MIL Corp., Momentum Financial applications,

Rosslyn, VA, 2009 to 2010

Responsible for performing QA reviews of SDLC documentation and Independent

Test and Evaluation (IT&E) of Global Financial Management System (GFMS) and

migration of financial data from IBM Mainframe 370 database DB2 into GFMS

Oracle Database 11g for the State Department, using J2EE, Momentum 6.09,

Business Objects Web Intelligence XI, and Oracle 11g:

. Reviewed Project Plans, CM/QA/Training Plans, Requirement Documents,

System Design Specs, etc.

. Performed system requirements analysis of Momentum-based GFMS to

determine testability.

. Developed and executed GFMS Test plans, procedures, and Checklists to

ensure compliance with the GFMS Requirements Document, the State Department

System Life Cycle, and IEEE 829/1012-2004 best practices.

. Created and executed system test cases to verify the migration of

financial data from IBM Mainframe 370 database DB2 into GFMS Oracle

Database 11g based on the data format and system requirements.

. Developed Structured Query Language (SQL) scripts to validate data in the

backend, i.e., Oracle.

. Executed SQL scripts against General Ledger, Accounting Journal,

Transaction Journals, Internal Invoices, and other Tables in Oracle 11g for

verification of financial accounting and data reported by GFMS.

. Produced IV&V Test Problem Reports to record Momentum-based GFMS

anomalies and defects.

. Presented IV&V Test results to the Clients and Technical Review Board

(TRB) for review and approval.

3 Director, IV&V and QA, IV&V Process Improvement/Bidding, Evolver Inc.,

Reston, VA, 2008 to 208.

. Reviewed organizational policies, plans, and procedures for project

management, system design, requirement

analysis, code development and test to identify areas for improvements

based on PMBOK, CMMI, ITIL, etc.

. Developed quality management system (QMS) policy, objective, quality

manual, QMS processes, procedures, audit plans, checklists, and schedule in

preparation for ISO 9001 certification to be conducted by Intertek Inc.

. Developed training programs, schedule and conducted staff training on ISO

9000 QMS.

. Performed process audits, documented findings, and produced

Corrective/Preventive Action Plans (C/PAP).

. Reviewed metrics to determine the quality trends and assessed C/PAPs to

ensure satisfactory resolution.

. Led activities required to assemble functional teams for writing

proposals and performed Pink, Red and Gold Team proposal reviews to ensure

compliance with bidding requirements, win strategies, and win themes.

Director, QA/IV&V Testing ATF Applications, Paradigm Solution Inc.,

Washington, DC, 2002 to 2008

. Interviewed, hired, managed, trained, and mentored a team of 20

QA/Software Test Engineers.

. Managed/assigned/directed IT staff to perform document reviews, QA

audits, and system testing.

. Developed and executed project schedules, milestones, and system

testing/UAT plans and procedures.

. Reviewed Project Plans, Requirement Documents, System Design Specs,

Interface Control Documents, User Manuals, Software Version Documents, Test

Plans/Procedures, Test Defects, and Test Summary Reports, etc.

. Attended/monitored Test Readiness Review Meetings to determine software

readiness for system testing.

. Developed test methodology and Processes to standardize software test

activities across the ATF enterprise.

Bottom of Form

. Managed and directed IV&V/QA staffers to perform document reviews and

IV&V testing of the following ATF systems, using J2EE, Java, VB, Momentum,

ColdFusion, Apache, Oracle 10G, UNIX, Sun Solaris 9.0, QTP 8.0, LoadRunner

8.0, and Test Director 8.0:

1. Directives On-Line (DOL) System: J2EE, Apache, Java, Agile/Scrum

2. Web Time and Attendance (WebTA) System: J2EE, Oracle 10g, Waterfall

3. Bomb and Arson Tracking System (BATS): J2EE, Oracle 10g/9i, Waterfall

4. Firearms Tracking System (FTS): J2EE, Oracle 10g, Waterfall

5. Microfilm Retrieval System (MRS): Power Builder, Oracle 10g,,

Waterfall

6. Property Forfeiture Tracking System (PFTS): reengineered from Oracle

Forms/Report 6i to J2EE

7. Integrated Revenue Information System (IRIS): J2EE, Oracle 10g/9i,

Waterfall

8. Financial Resources Management System (FRMS): Momentum 6.09 Financial

ERP, Business

Objects Web Intelligence (Web BI), Oracle 10g, Waterfall:

- Budget Execution: budget appropriation levels, processes, approval

and control

- Cost Accounting: General Ledger posting processes and reports on

Accounts Payable/Disbursement, Accounts Receivables/Collections,

and Cash Management

- Acquisition Management: procurement/solicitation/order placement

processes

- Travel Management: travel order, travel vouchers-cash receipts, and

travel accounting codes

. Reported System Test and Evaluation Status to Stakeholders for review and

approval.

4 Project Manager, CM/QA/Testing of INS/NASD/DoD programs, EDS Corporation,

DC Areas, 1997 to 2002

Responsible for managed and directing 12 CM/QA Test Specialists to perform

CM, QA process audits, work product reviews, and Black Box/System

Integration Tests, Performance Tests, Regression Tests, User Acceptance

Tests, and test automation of the following US Army, INS, and NASD software

applications:

1. US Army Worldwide Port System-Enhanced (WPS-E): J2EE, WebLogic, OAS,

Apache, EJB, Java JSP, HTML, C++, HP-UX, Oracle, Oracle Report/Form

Builder, Window 2000, on PC.

2. HealthCare Expense Accountability System IV (EAS IV) on D/SIDDOM:

Client-Server, Delphi, Informix, Window NT, Business Object

Reporting Tool, Rational Robot and Manager Test Tools, on PC.

3. INS Verification Information System (VIS), Client-Server, C++,

Visual Basic, Oracle, on PC.

4. INS System Alien Verification for Entitlement System (SAVES): Visual

Basic, Oracle, IBM mainframe 9021.

System Test Manager, QA/Test EPA Payroll-Personnel Systems, SAIC,

Arlington, VA, 1993-1997

Responsible for directing 3 Testers in developing test plans/procedures,

and performing system acceptance testing of EPA Payroll and Personnel

System and Time-Attendance Management System, using Adabas, Natural, CICS,

COBOL, DB2, and TSO/ISPF on IBM Main Frame 9021, under the EPA MOSES

contract.

Senior Member of Technical Staff, CSC, QA Review and Testing of NASA

program, Beltsville, MD, 1989-1993

Responsible for performing document reviews and System Acceptance Testing

(SAT) of NASA SpaceLab Systems/Expert Systems, using C, UNIX, FORTRAN, X

Window, and SUN.

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