Tiffany A. Walz
Woodbury, MN 55125
*******.****@*****.***
Work Experience
Human Resources Director – Smarte Carte, Inc., St. Paul, MN June 2002-January 2015
Smarte Carte is the leading provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage
chairs at more than 1,900 locations worldwide and 1,500 employees.
• Participate as management representative in union negotiations in our locations at Los Angeles, San Francisco, Newark,
JFK, Toronto and LaGuardia International Airports
• Administer, including annual renewal process for all benefits for all location nationwide, including all union benefits and
401(k)
• Oversaw and successfully implemented ADP payroll and HRB software upgrades/conversation
• Enter all new hire and personnel changes into ADP/HRB
• Manage payroll and customer service departments
• Recruit all home office staff, general manager and higher level positions in our field locations
• Instrumental in successful acquisition of two massage chair companies in 2008
• Employee relations and various training across the country and Canada
• Update field and home office personnel manuals and new hire manuals
• Successfully implement succession planning in home office and field location
• Work with executive team on compensation planning
• Administer all lines of business insurance including workers compensation, general liability and auto
• Wrote, implemented and update safety policies and manuals for field and home office locations
• Work with General Counsel and outside legal counsel on employment/labor relations issues
• Complete annual EEO-1 reporting, 401(k) discrimination testing, 4019K0 audit 5500 filings
• Work across all departments, home and field locations to terminate, lay-off and right staff locations
• Conduct employment investigations regarding complaints of sexual harassment or other employment issues throughout the
United States and Canada
Human Resources Manager – Lurie Besikof Lapidus, LLP, Minneapolis, MN February 2000-June
2002
Lurie Besikof Lapidus, LLP is a Minneapolis Accounting and Consulting services firm with 16 Partners and 100+ professionals
• Developed, implemented and oversaw all policies and procedures including staff evaluation system and careering
counseling
• Recruited Firm staff at all levels
• Updated and maintained the Personnel and Training manuals
• Developed and coordinated new employee orientation
• Administered all employee benefits including medical, dental, LTD, life, 401(k), FMLA, 529 plan, cafeteria plan and
COBRA
• Renewed and negotiated medical, dental, LTD and life insurances annually
• Planned, participated and oversaw on-campus college recruitment
• Managed all employee relation issues, including dispute resolution and termination
• Oversaw all safety and OSHA laws and regulations, including writing the Firm’s IIPP
• Ensured and advised partners on all federal and state laws
• Maintained Firm’s HRIS system through ADP
• Searched and recruited personnel, for a fee, for clients and non-clients of the Firm
Human Resources Manager – Sheppard Mullin Richter & Hampton, LLP, San Diego, CA August 1998-February
2000
Sheppard Mullin Richter & Hampton is large worldwide law firm. The San Diego office has 46 Partners and 65 support staff
• Recruited administrative staff
• Managed administrative legal staff of 25+ people, including scheduling daily secretarial coverage
• Oversaw all employee relations for the San Diego office
• Coordinated and oversaw annual performance evaluations including salary increases
• Developed and administered new employee orientation
• Oversaw employee safety for the San Diego office
• Assisted Office Manager in day-to-day operations of the office
Human Resources Coordinator, Document Sciences, San Diego, CA June 1996-August 1998
San Diego based software developer with 100 employees
• Successfully developed and built a human resources department for scratch
• Negotiated, obtained and administered employee benefits including medical, dental, life, LTD, 401(k), EAP, cafeteria plan
an COBRA
• Maintained and processed employee payroll through ADP
• Wrote and updated, as needed, the employee personnel manual, and the IIPP manual
• Oversaw and ensured OSHA compliance and employee safety training
• Developed and administered employee performance review system
• Developed a new employee orientation program
• Managed employee relations
• Oversaw compliance with all federal and state laws and regulations
Human Resources Representative, AUDRE, San Diego, CA August 1993-June 1996
San Diego based software developer with 50 employees
• Assisted Human Resources Manager in all aspects of human resources including benefits administration, new employee
orientation, employee relations, HRIS entry and maintenance of company down-sizing
Education
University of Southern California, Los Angeles, CA Graduated May 1993
BS Degree in Political Science
BS Degree in International Relations
Minor in Spanish