Customer Service, Data Entry, Medical administrative

A ASTHA LIMBACHIA

Cell#: 510-***-**** ***** Parada Street

E-mail: *****.****@*****.*** Newark, CA 94560

Work permit: Green card holder (can work with any employer)

OBJECTIVE

To obtain a competitive position that enables the application of my knowledge and experience

providing opportunities for growth.

PROFESSIONAL SKILLS

• Skilled in performing administrative tasks such as data entry, handling medical samples,

entering, comparing and fixing patient records, including referrals, doctors/clinics/hospital

information, billing and insurance information

• Experienced pharmacy technician with knowledge of FlexiPharm, Kroll, Nexays, Microsoft

NAV & HealthWatch and compounding and sterile techniques

• Excellent computer skills, including MS Word, MS Excel, software data entry, and internet

research

• Experienced with medical billing and processing insurance claims and dealing with health

insurance companies via phone

• Experienced in data entry and reconciliation with knowledge of LIMS, CareTrack

• Experienced in customer care, data entry and administrative duties

• Skillfully handled phone inquiries from doctors’ offices, insurance companies and

patients/customers

• Skilled in ordering supplies, managing inventory, preparing reports and other office duties

• Experienced in completing cash, credit and debit transactions with accuracy

• Ability to communicate with customers fluently in English, Hindi, Gujarati and Punjabi

• Analytical thinker with strong communication skills and ability to be resourceful with solid

problem solving skills

• Great people skills, friendly, outgoing, energetic and an excellent team player; very quick

learner, willing to put forth effort to impress customers

EDUCATION

Associate Degree-Pharmacy (Toronto, Canada)

Humber College Institute of Technology and Advanced Learning June-2008

W ORK EXPERIENCE

Data Entry Specialist / Case Receiver (Full-Time)

Natera, Inc., San Carlos, CA May 2013 to November 2013

• Worked in departments performing various tests such as Paternity test, Prenatal tests,

Miscarriage testing, Genetic carrier screening, pre-implantation genetic diagnosis, etc.

• Case Receiver and Data Entry Specialist role in Receiving department

Receive test samples from patients / hospitals, process paperwork

o

Data entry into LIMS software, including patient profile, doctor/clinic/hospital

o

information, insurance information, billing / credit card information, pregnancy

information [surrogate, egg donor, multiple pregnancy, etc.]

Receive and label blood tubes of patients, compare and confirm quantity per

o

paperwork, apply barcode labels for further lab processes

o Receive and label father’s cheek swab sample for the tests, perform similar barcode

labeling, data entry and confirmation of paperwork

Take pictures, scan paperwork and pictures, upload patient profile and referrals

o

• Test Reporter role in Reporting department

Inspect final test reports, compare with initial receiving department records

o

Fix discrepancies, or notify higher authority about issues with reports

o

Approve reports for return delivery to patients

o

Data Entry (2 weeks Contract)

Manos Home Care, Oakland, CA May 2013

• Temporary data entry position for entering patient records into CareTrack software

• Entered detailed information such as services obtained by patients, hours, billing for

nurses

• Reconciled problems in patient records such as services obtained, payment information /

billing, notifications from hospital, insurance information and processing, reporting, etc.

• Double checking information entered and making changes as necessary

Medical Administrator / Pharmacy Technician (Full-Time)

Bayshore Home Health, Toronto March 2011 to June 2011

• Skilled in ordering supplies, managing inventory, preparing reports and other office

duties

• Helped accountant to enter prescription data into the system

• Learned & used new software Microsoft NAV for data entry

• Maintained inventory by ordering & receiving drugs from different manufacturers

• Prepared supplies & medications for IV infusion

• Assisted clinical researcher to make TPN charts

• Packed IV medications, TPN bags & supplies for delivery to the patients

Medical Administrator / Pharmacy Technician (Part-Time)

Bestgate Pharmacy, Toronto June 2009 to March 2011

• Handled phone inquiries from doctors’ offices, insurance companies, patients and

customers

• Performed medical billing and processed insurance claims with health insurance

companies via phone and software

• Prepared daily reports and performed other administrative office duties

• Entered prescriptions and other data into the system and checked invoices to

ensure accuracy of client information

• Ordered supplies from drug manufacturers and managed inventory

• Performed cash, credit and debit transactions with accuracy

• Provided excellent customer service

• Helped the pharmacist in preparation of medication

Medical Administrator / Pharmacy Technician (Part-Time)

Drugstore Pharmacy, Toronto June 2009 to Feb 2011

• Performed medical billing and processed insurance claims with health insurance

companies via phone and software

• Prepared daily reports and performed other administrative office duties

• Handled patient inquiry over the phone, accepted and fulfilled prescription orders

• Entered prescriptions data into the system, generated invoices and confirmed customer

information for accuracy

• Filled and prepared drugs for dispensing

• Performed cash transactions while fulfilling prescriptions

• Managed inventory and ordered medications from drug manufacturers

• Prepared mixture of drugs (compounding)

• Helped pharmacist in dispensing Methadone

Pharmacy Technician (Full-Time)

Rexall Pharmaplus, Toronto Sept 2008 to Oct 2008

• Helped and resolved patients problems

• Entered and filled prescriptions for dispensing

• Attended and solved problems over the phone

• Checked expiry dates and maintain inventory

• Filed prescriptions

• Worked at pick-up counter

• Assisted the pharmacist in daily activity

• Communicated with doctors, patients and third party companies

Pharmacy Technician (Co-op)

William Osler Health Centre, Toronto April 2008 to May 2008

• Handled the dispensary area

• Helped operate Omnicell and FDS machines

• Operated the pre-packaging machine

• Helped in routine cart exchange

• Assisted the Narcotic Technician in all daily functions

• Helped in labeling

• Knowledge of sterile/compounding techniques

R EFERENCES AVAILABLE UPON REQUEST

Contact this candidate