Software Tester

Andrei Antipov

Apopka, FL *****

Email: *.*******@***.***

Mobile: 813-***-****

SOFTWARE QA TESTER

SUMMARY:

• Experienced in testing mobile and web-enabled software applications

• Working knowledge of software development life cycle

• Certified CompTIA A+ and MCTS professional with more than 10 years of Help Desk experience

• Proficient in functional, GUI, regression, system integration, user acceptance, load, security, browser

compatibility, and performance testing

• Performed GUI, Functional, Usability, Acceptance, Boundary, Regression Tests

• Expertise in software testing methodology

• Hands on experience in building a QA Environment with emphasis QA Process and Performance

• Experienced diagnosing, troubleshooting and resolving client issues with hardware and software

maintenance, installations and upgrades.

• Formal training in manual and automated software testing

• Ability to handle a great variety of tasks simultaneously

• Professional SQA Career minded

• Strong team player with ability to work productively in a team as well as individually

• Proven organizational, analytical, and communication skills (verbal and written)

• US Green card Holder

TECHNICAL PROFILE:

Platforms: Windows NT/2000/XP/Vista7/8/8.1, Linux

Programming: HTML, XML, JavaScript, SQL

Mobile Platforms: iOS, Android OS, Windows Phone

Test Automation: Selenium Webdriver

Networking: Active Directory, Firewalls, TCP/IP, DHCP

Databases: MS SQL Server

Applications: MS Outlook, MS Office2000/ 2003/2007/, Open Office

Bug Tracking: Bugzilla

Software: Symantec Ghost, Symantec Anti-Virus, Symantec endpoint Security, Dameware

Remote Control, Teamviewer, Kasperskiy Anti-Virus, Acronis True Image, Acronis

Disk Director, Acronis Backup&Recovery, Axis Camera Station View, PuTTY

Hardware: Dell, Lenovo, HP, Asus, Toshiba and Sony Vaio laptops, HP servers, Dlink routers

and switches, WiFi routers, HP, Brother, Kyosera, Epson and Canon printers and

MFP, Axis network cameras.

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

PROFESSIONAL EXPERIENCE:

04/12 – Present Software QA Tester, Kiko Labs via LASTH, Santa Clara, CA

• Test mobile games on Android and iOS platforms

• Participated in Software testing in all stages of Software Lifecycle

• Created detailed test cases for functionality, regression, and release acceptance testing

• Performed GUI, Functional, Usability, Boundary and Regression tests in order to test the stability and

usability of software application under test

• Participated in development of test documentation – test cases, test suites, test plans, etc.

• Responsible for verifying fixed bugs in new releases

• Executed test cases manually and assisted in automated testing using Selenium

• Utilized Bugzilla to report software issues and monitor their resolution status

• Worked closely with QA manager, developers, and project manager to ensure software testing procedures

were implemented appropriately

• Participated in regular project team meetings to discuss testing procedure and assignments

• By reviewing existing company’s bug report content and structure, produced more effective bug reports

that used the terminology that the company was familiar with

• Communicated with QA lead and other team members on regular basis to maintain focus of testing effort

as well as discussing new features and functionalities

• Maintained/modified test plan and developed new test cases as new features were added and changes to

the requirement document were made

2001 – 2012 Sr. Tech Support Rep., MOLCOM Logistics, Pushkino, Russia

• Desktop Support. Install, configure and troubleshoot desktop equipment for new users and deployed

desktop applications as needed.

• Created and managed computers images and deployed them

• Created and managed user accounts and groups, and granted permissions to shared resources

• Created and edited documentation for installation and training manuals for employees

• Monitored available network and desktop sources to ensure sufficient space for regular and backup

operations

• Maintained server and desktop event logs, and respond to critical system events and failures

• Provided telephone and remote technical support

• Provided first and second-level support for end users using remote desktop applications

• Evaluate various application errors for user and escalating problems based on the experienced errors.

Perform root/cause analysis.

• Document support issues and resolutions in Help Desk Software

• Followed up with end users on resolution satisfaction.

CERTIFICATIONS:

MCP, MCTS, CompTIA A+

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