Customer Service Sales

Curtis W. Wilson

**** **** ***** #**** • Houston, TX 77045 • 832-***-**** • **********@*****.***

Objective

Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization while obtaining a

position that will provide me with the ability to apply my sales and work experience to a growing industry.

Education

Texas Southern University (TSU)- Houston, Texas

Concentration-Criminal Psychology/ Business Management

Completion of 61 credits towards B. A.

Professional Development & Associations

Osha Certification-Safety Council of Texas City- (2006-2009)

Hazmat Certification-Safety Council of Texas City- (2006-2009)

CSST I & II (Customer Service Sales Training)- (2010-2012)

Level 1 Security Licensing –Texas Department of Public Safety Council (2005-2006)

Skills & Abilities

• Capability to delegate in various situations /problem solving

• Bold and outstanding communicator and listener

• Ability to manage time

• Word, Excel, And Powerpoint computer skills

• 10-key ability

• Ability to train and motivate staff

• Various math skills/Currency exchange

• Professional and well mannered

Work Experience

Piping Technology and Products

Heavy Machinery Operator/Material Handler

• Operating forklift to port materials of all sort

• Working material yard to organize, and sort metals, woods, & iron plates

• Processing deliveries and, or pickups

• Loading, and unloading varies materials for shipments

• Using precession to measure, and cut plates for orders

Rent-A- Center – Houston, Texas

Customer Account Manager June 2010 through July 2012

• Maintaining customer accounts/ fostering sales/Customer Service

• Taking in customer payments/Filing/Multiple phone lines

• Processing deliveries and, or pickups

• Servicing appliances and electronics

• Maintaining products in fashionable manner /maintaining showroom setup

Ashley Homestore – Houston, Texas

Private Contractor/Contractor Assistant February2009 through February 2010

• Pulling proper merchandise for shipping and receiving

• Customer Service, contacting and assuring customer of delivery times

• Navigating routes for accurate deliver times

• Loading product for distribution

• Assuring customer satisfaction

• Present processed daily reports

• Directly billing company

Hydrochem (BP) Texas City – Houston, Texas

Certified Hydroblaster July 2006 through February 2009

• Blasting pipes, vessels, & exchanges

• Assuring blinds, and whip check were in correct position and properly working

• Assuring co workers enters & exits a tank and, or vessel safely

• Insuring pump is operating properly

• Cleaning work stations and areas when assignment is completed

CPS Security – Houston, Texas

Security Guard November2005 through July 2006

• Observe and report

• Walk stations and checkpoints and record and observe

• Complete daily findings report DAR (Daily Activity Report)

References Available Upon Request

Contact this candidate