Customer Service Assistant

Carrie Rabe

**** ***** **. *. #*** Burnsville, MN 55337 ******.****@*****.*** 952-***-****

Education:

Minnesota State University, Mankato

Bachelor of Science, Psychology December 2006

Minor: Recreation GPA: 3.29

Southwest State University Fall 2002- Spring 2003

Marshall, MN GPA: 3.23

Work Experience:

Fairview Southdale Hospital

Psych Associate January 2011 – February 2015

• Communicate and interact with patients’

• Lead therapeutic groups of various topics

• Chart patients’ treatment and progress

• Monitor patients' physical and emotional well-being

• Ability to work as a team to finish tasks in a timely fashion

• Provide patients’ with support and encouragement

YMCA Minnetonka

Lifeguard January 2009 – October 2010

• Enforce policies and procedures

• Recognize emergencies and respond immediately

• Maintain safe and clean environment

• Ability to accommodate guests

Swim Instructor

• Ability to teach and/or improve swimming skills of children of various

ages

• Evaluate progress and write progress reports

• Ability to communicate with parents and children

• Knowledge of methods and techniques of teaching swim lessons

Gulf World Marine Park

Internship - Marine Mammal Trainer April 2007-July 2008

• Daily dietary preparation

• Maintaining clean and safe environment for workers and animals i.e. cleaning

and water quality testing

• Knowledge of animals and animal behavior modification

• Assist in training sessions and procedures

• Learn and present information about marine mammals in classroom setting

TGI Fridays

Hostess and Server January 2007-March 2007

• Provide exceptional customer service to guests

• Remarkable ability to stand, sit, and walk for long periods of time

• Ability to multi task

Jumpstart, Mankato

Teacher Assistant September 2005-April 2006

• One on one time with child, help improve decision making

• Participated in activities with child such as reading, playing games, and art

• Assist teachers with preparation and clean up of activities

Certifications:

• Qigong Level 1 - November 2010

• Reiki Level l - November 2014

• Integrative and Holistic Health Certification - October 2012

• Basic Life Support - January 2015

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