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Human Resources Customer Service

Location:
Montgomery, AL
Posted:
March 19, 2015

Contact this candidate

Resume:

Ruth Heard

** ******* ***** **** ****, AL ***** 334-***-**** *********@***.***

Objective

To use my broad background to its fullest use possible at the next level of my career.

Profile

Goal driven, motivated, stable and reliable, personable professional with multiple years of experience. Talent for

quickly mastering technology. Diplomatic and tactful with professionals and non professionals at all levels.

Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate and timely

reports.

Flexible and versatile – able to maintain a level head while under pressure. Poised and competent with demonstrated

ability to easily transcend cultural differences. Thrive in deadline driven environments. Excellent team building

skills. Excellent computer experience with software programs such as MicroSoft Word, Excel, Powerpoint,

Outlook, Windows 98, 2000 and XP.

Employment History

April 2004 ~ Present MOBIS Alabama, LLC. Montgomery, AL

Tier 1 supplier to Hyundai Motor Manufacturing Alabama (HMMA) which supplies cockpit, chassis, instrument panels

and plastics components for Sontas and Elantras.

November 2014 ~ Present Organizational Management Assistant Manager

Update the Organizational Plan in SAP system for changes within the company.

Create montly organization charts for the company.

Responsible for the companies budgeted headcount.

Responsible for all changes entered into SAP relating to the organization.

Create headcount reports for CEO.

May 2013 ~ November 2014 Recruiting Assistant Manager

Responsible for overseeing the daily functions of Recruiting and Training.

Coordinates pre employment training activities with AIDT.

Prepares all Approval Sheets for hiring process.

Monitors the recruiting needs based on the Hiring Plan and replacement positions according to necessary

timeline.

Work closely with the department managers and supervisor regarding the specific skills necessary for openings.

Review resumes and interview candidates for current openings.

Contacts career offices at local colleges to coordinate recruiting activities at career fairs.

Coordinates approval sheets necessary for Outsourcing Services with the department managers.

Coordinator of internship program.

Meet with all new hires to track development.

Complete onboarding of all new hires.

Coordinate job satisfaction of all new hires to ensure the right fit for position.

July 2005 ~ April 2013 Human Resources Assistant Manager

Oversee bi weekly payroll activities for 900+ team members.

Enter all data into the ERP SAP HR and Payroll system, to include garnishments, vacation and funeral forms

and jury duty subpoenas, necessary for payroll processing.

Review all departmental forms for completeness and accuracy and process with appropriate source.

Ruth Heard

Coordinate company insurance reimbursement with employees who have been on Short and Long Term

Disability.

Prepares and distributes new employee paperwork packets

Maintains the ERP SAP Human Resources Data Base.

Prepares health insurance bill each month.

Distributes FMLA papers to employees as needed.

Distributes performance review notices to all managers and supervisors.

Processes COBRA Letters for terminated employees.

Coordinates all recruiting activities for the company.

Work closely with the department managers and supervisor regarding the specific skills necessary for openings.

Runs advertisements as necessary for open positions.

Monitors the MOBIS Hiring Plan and recruits for positions according to timeline.

Works with National and Local Recruiters on key positions.

Schedules interviews for all employment candidates.

Assists in interviews applicants as needed.

Completes Accounting documentation for applicant’s expenses relating to interviews.

Contacts career offices at local colleges to coordinate recruiting activities at career fairs.

Posts job openings at the local Employment Service Office.

Schedules pre employment and random drug screens.

Handles all pre employment background checks.

Performs employment reference checks on all potential hires.

Prepares new employee notifications for department managers and supervisors.

Assists with relocation issues for all new employees, including coordination of moving van companies.

Assists new employees with relocation reimbursements.

Coordinate temporary living expense notifications with the payroll and accounting department.

Orders temporary employees when needed.

Registers all employees for internal and external seminars.

Works with AIDT on pre employment training activities.

Distributes training rosters and maintains Training Data Base.

Tracks recruiting cost through the ERP System.

Manages the applicant tracking program through the ERP System.

Monitor the 90 day Probationary Period for all employees and send out notifications to Managers and

Supervisors.

Assists employees in completing all insurance paperwork.

Ensures that insurance papers are completed by all employees upon eligibility date or qualifying event.

Answers insurance questions when necessary.

April 2004 ~ June 2005 Human Resources Specialist

Administers all payroll activities.

Enter all data into the ERP SAP HR and Payroll system, to include garnishments, vacation and funeral forms

and jury duty subpoenas, necessary for payroll processing.

Administers the time clock to ensure payroll accuracy.

Work with supervisors on time corrections; enter necessary changes into the time clock.

Process garnishments and coordinates payments with the Accounts Payable Department.

Process all status change forms through Human Resources and Payroll ERP System.

Review all departmental forms for completeness and accuracy and process with appropriate source.

54 Cantera Court Pike Road, AL 36064 334-***-**** *********@***.***

Page 2

Ruth Heard

Coordinate company insurance reimbursement with employees who have been on Short and Long Term

Disability.

Prepare payroll reports for the Accounting Department.

Coordinates partial unemployment claims for plant personnel during scheduled plant shutdowns.

Prepares and distributes new employee paperwork packets

Answers employee’s questions regarding payroll.

Distributes paychecks to department managers on payday.

Maintains the ERP SAP Human Resources Data Base.

Verifies employment for all employees by mail or fax.

Reconciling time sheets for payroll.

Tracks attendance for all employees.

Prepares health insurance bill each month.

Distributes FMLA papers to employees as needed.

Distributes performance review notices to all managers and supervisors.

Updates the Company Bulletin Boards as needed.

Processes COBRA Letters for terminated employees.

Coordinates all recruiting activities for the company.

Work closely with the department managers and supervisor regarding the specific skills necessary for openings.

Runs advertisements as necessary for open positions.

Monitors the MOBIS Hiring Plan and recruits for positions according to timeline.

Works with National and Local Recruiters on key positions.

Schedules interviews for all employment candidates.

Assists in interviews applicants as needed.

Completes Accounting documentation for applicant’s expenses relating to interviews.

Contacts career offices at local colleges to coordinate recruiting activities at career fairs.

Posts job openings at the local Employment Service Office.

Schedules pre employment and random drug screens.

Handles all pre employment background checks.

Performs employment reference checks on all potential hires.

Prepares new employee notifications for department managers and supervisors.

Assists with relocation issues for all new employees, including coordination of moving van companies.

Assists new employees with relocation reimbursements.

Coordinate temporary living expense notifications with the payroll and accounting department.

Orders temporary employees when needed.

Registers all employees for internal and external seminars.

Works with AIDT on pre employment training activities.

Distributes training rosters and maintains Training Data Base.

Tracks recruiting cost through the ERP System.

Manages the applicant tracking program through the ERP System.

Monitor the 90 day Probationary Period for all employees and send out notifications to Managers and

Supervisors.

Assists employees in completing all insurance paperwork.

Ensures that insurance papers are completed by all employees upon eligibility date or qualifying event.

Answers insurance questions when necessary.

Completes paperwork for initial unemployment claims.

Assist with maintaining all TS16949 documentation for the Human Resources department.

54 Cantera Court Pike Road, AL 36064 334-***-**** *********@***.***

Page 3

Ruth Heard

Trained all HR staff on the ERP system from Payroll, HR, Benefits and Accounting modules.

August 2001 ~ December 2003 Thermalex, Inc. Montgomery, AL

Tier 2 supplier of aluminum alloy extrusions for automotive, truck, industrial, commercial and

residential, air conditioning, refrigeration (HVACR) and electronic thermal heat transfer applications.

Human Resources Coordinator

Responsible for overseeing the daily functions of Payroll, Training and maintaining the database for Human

Resources and Payroll.

Works directly with the 401k Plan Administrator on any payroll issues relating to new loans, hardship

withdrawals, and adjustments.

Responsible for FMLA approval process. Discuss the conditions of the leave with the Team Member.

Places orders for temporary Team Members when needed and tracks headcount and expenses associated with

the workforce.

Works closely with the Temporary Agency to ensure placements are following budget.

Participates in any unemployment hearings.

Assists with answering Human Resources related questions.

Administers all payroll activities.

Enter all data into the ADP Payroll system, to include garnishments, vacation and funeral forms and jury duty

subpoenas, necessary for payroll processing.

Administers the KRONOS time clock to ensure accuracy.

Work with supervisors on time corrections; enter necessary changes into the KRONOS time clock.

Process garnishments and coordinates payments with the Accounts Payable Department.

Process all status change forms through Human Resources ABRA database and ADP Payroll System.

Review all departmental forms for completeness and accuracy and process with appropriate source.

Coordinate company insurance reimbursement with employees who have been on Short and Long Term

Disability.

Prepare payroll reports for the Accounting Department.

Coordinates partial unemployment claims for plant personnel during scheduled plant shutdowns.

Prepares and distributes new employee paperwork packets

Maintains the ABRA Human Resources Data Base.

Verifies employment for all employees by mail or fax.

Reconciling time sheets for payroll.

Tracks attendance for all employees.

Prepares health insurance bills each month.

Distributes performance review notices to all managers and supervisors.

Updates the Company Bulletin Boards as needed.

Processes COBRA Letters for terminated employees.

Schedules pre employment and random drug screens.

Handles all pre employment background checks.

Performs employment reference checks on all potential hires.

Prepares new employee notifications for department managers and supervisors.

Assists with relocation issues for all new employees, including coordination of moving van companies.

Assists new employees with relocation reimbursements.

Orders temporary employees when needed.

Registers all employees for internal and external seminars.

54 Cantera Court Pike Road, AL 36064 334-***-**** *********@***.***

Page 4

Ruth Heard

Distributes training rosters and maintains Training Data Base.

Monitor the 90 day Probationary Period for all employees and send out notifications to Managers and

Supervisors.

Assists employees in completing all insurance paperwork.

Ensures that insurance papers are completed by all employees upon eligibility date or qualifying event.

Answers insurance questions when necessary.

Completes paperwork for initial unemployment claims.

August 2000 ~ August 2001 Express Personnel Services Montgomery, AL

Personnel Supervisor

Began employment as a Personnel Assistant and within seven months was promoted to Personnel Supervisor.

Interviewed, hired and trained associates to be prepared for their scheduled work assignments.

Conducted, reference checks on associates’

Supervised the day to day operations of the temporary staff.

Scheduled interviews for associates’ with the clients.

Maximized sales revenues for the temporary division.

Resolved grievances, set pay rates, disciplined and terminated associates’.

Resolved all client and temporary associate issues regarding work assignments.

Performed Receptionist duties by answering a multi line telephone system.

Entered applications from pending associates’.

Performed customer service activities on a daily basis with current and potential associates’.

Assisted Personnel Supervisor with filling opened job orders, which entailed gathering qualified resumes.

Help candidates with preparing of professional development and with resume preparation.

Education

RECEIVED G.E.D. AUBURN UNIVERSITY MONTGOMERY – Montgomery, AL

SOCIETY OF HUMAN RESOURCES MANAGEMENT – 2012 PHR/SPHR Certification Preparation Couse

54 Cantera Court Pike Road, AL 36064 334-***-**** *********@***.***

Page 5



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