Customer Service Insurance
Resume:
Isaias Quintero
*********@*****.***
Objective:
To exceed in new challenges and professionally meet goals in modern work environments.
Education:
****-**** ***** **********, Bachelor’s degree in Science with Histotechnology Specialization.
2005-2008 Barry University, Bachelor’s degree in Science with a major in Biology.
2002-2005 Miami Dade College, Associate’s degree in Arts.
Work Experience:
May 2014 – Present:
Integrated Regional Laboratories (Core Lab)
Histotechnician I
Embed tissues from biopsies or extractions into cassette molds. Freeze paraffin molds and cut
blocks to prepare for microtome cutting. Cut tissue control blocks with microtome for manual
and automatic staining. Assist in automatic staining machine daily fluid maintenance and clean
up. Clean tissue embedding machine and upkeep tissue log book.
February 2014-May 2014:
University of Miami
Senior Insurance Representative
Provide assistance to medical groups by obtaining insurance authorization, confirming patient
schedules, and financially clearing accounts for billing purposes.
March 2013-February 2014:
United Health Corporation
Medica Insurance Medical Management, Clinical Coordinator
Obtain authorizations for all requesting medical providers by phone or by fax request.
November 2006-Febuary 2013: Baptist Health South Florida
Emergency Room Department, Patient Financial Representative I, II, and shift Lead.
Obtain incoming patient insurance information and collect patient signatures along with
copays or deductibles. Upgrade insurance accounts for inpatient and outpatient guests. Verify
insurance contracts and coordinate billing status.
Professional Licenses:
ASCP HT National Certification/License
Florida Histotechnician License
Summary of Qualifications:
Microtome tissue block cutting for Histology, tissue embedding, stain preparation and tissue
staining experience. Establish authorizations for all medical services. Answer phones for offices
receiving 1000+ calls and maintain professionalism. Microsoft word and data entry programs.
Customer service and team management experience. Quick learner, team player, and fluent in
English and Spanish.
Contact this candidate