Customer Service Representative

Gilberto A. Romo

*** *. ********* **. ****************@*******.***

Mesa, AZ 85257 480-***-****

Objective

To obtain a demanding, yet satisfying position that expects me use various problem-solving to improve the company performance.

Experience

Sapphire Production Worker January 2014 – October 2014

GT Advanced Technologies

Production of crystal sapphire.

Use ultrasonic, quench water machine.

Overhead crane 1500 kg.

Electric power grill.

12 Hour environment with very fast paced.

Recycle sapphire crystals process under high temp.

Use of mechanical equipment.

Use of basic hand tools.

Company file for bankruptcy chapter 11, 727 employees got laid off.

Customer Service Representative January 2013 - January 2014

Mcdonalds Mesa, Arizona

Set up serving area and serve a wide variety of food items. Clean and store dishes, utensils, cafeteria equipment, and food supplies.

Clean work areas and dispose of refuse. Assist with packing and loading/unloading food and serving equipment.

Sweep floor, wipe tables and counters, fill supplies for next day and perform general clean-up tasks.

Forever Nutraceutical March 2012-January 2013

Nesco Resources

Manufacture of nutritional supplements such as protein powder, soft gel capsules, tablets, oil fish capsules.

Packaging products.

Taking inventory of the production per day.

Arm and disarm the production machinery.

Nutrition Service Representative August 2011-2012

Scottsdale Unified School District

Remarkable knowledge of sanitation principles applicable to food serving, kitchen maintenance, and cleaning of food eating areas.

Profound ability to speak, read and understand sufficiently to successfully receive/provide information to/from customers, staff, co-workers and the public. Exceptional ability to establish and maintain cooperative relationships with those contacted during the course of work.

Sound ability to stoop, climb, stand for long periods of time and perform physical labor.

Great physical mobility and stamina to participate in activities which maybe strenuous.

Skills

Hard worker, reliable, punctual.

Application Software: Microsoft Word, PowerPoint, Excel and Microsoft outlook, various inbound calls programs. Manufacture experience.

Basic power tools.

Overhead crane.

Forklift certified.

Languages: Fluent in English and Spanish.

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