Customer Service Sales

S uzanne Urquiza

Home 626-***-**** Cell 626-***-**** **********@*****.***

https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile

SUMMARY

An energetic Sr. Recruiter, a self-starter with extensive experience in full cycle recruitment. Excellent analytical,

organizational and project management skills. A successful track record of staffing top level candidates, for Finance,

Operations, Marketing, Creative and Technical positions.

HIGHLIGHTS

•

• •

Highly driven Recruiter who maintains a positive Extensive experience with startup companies.

attitude under pressure and welcomes the

• Well versed in Social Networking tools including

challenge and responsibility of producing results

LinkedIn, Facebook.

quickly.

• High Volume REQ load

• Excellent recruiting and selection techniques

• Proficient in Taleo Systems

• Extensive interviewing and evaluation

techniques

EXPERIENCE

SCE (Southern California Edison)

Rosemead

Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9

million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. The

leader in energy that is safely delivering reliable, affordable electricity to our customers for over 125 years.

Talent Acquisition Consultant - Contractor (ending 2/2015) 2/2014-present

• Responsible for providing the highest level of recruiting and staffing services to hiring managers and the company.

• Delivering high quality professionals and executive-level candidates.

• Guiding hiring managers and candidates through the selection process.

• Performing full lifecycle recruiting.

• Developing hiring strategies, sourcing, posting jobs, candidate screening, extending offers, and consulting on

short and long-term workforce planning strategies and activities.

• Responsible for maintaining excellent relations with hiring managers, candidates, and the community at-large.

• Responsible for interpreting HR policies (e.g., Mobility Policy, Testing Policy, General Employment, etc.) for hiring

managers and employees.

• Managing 25-40 requisitions.

• Filing unique, hard-to-fill positions.

• Responsible for negotiating job offers and managing overall selection process.

• Documentation and tracking using Taleo Applicant tracking system.

• Job description creation.

• Familiar with SAP.

YP (FORMERLY AT&T INTERACTIVE)

Pasadena, CA

Talent Acquisition Consultant 4/2006-10/13

(Laid off 11/13)

YP (acquired by Cerberus, May 2012) is an Internet company specializing in Local Search. YP provides consumer access

to local business, offerings. Listings, AD space, and Search Engine advertising services.

In 2006 I was brought in as contract Technical Recruiter (later hired as a in house recruiter) at that time Yellow Pages was

a start up with 350 employees, it was a dynamic fast paced environment with minimum structure and processes in place.

As a major contributor to a small team of recruiters, we successfully tripled the head count within one year.

• In house recruiter, sourcing and filling positions with top talent for multiple business lines including Technology,

Marketing, Finance, Operations, Creative, and general staffing.

• Responsible for full cycle recruitment including salary negotiations, to closing the offer.

• Managed over 20-30 open requisitions

• Created a variety of sourcing methods to create candidate pipelines to meet the organization needs, including

database mining, social media, Internet searches, direct sourcing, passive recruiting and a multitude of personal

networking connections in the local market.

• Organized and attended Job Fairs and on site employment career fairs, screening and interviewing large

candidate groups.

• Strong knowledge of MS Office applications, Taleo Database and recruiting systems. Well versed in candidate

searches using LinkedIn, Monster, Dice and other Job Boards.

• Efficient liaison capabilities between department managers, always finding opportunities and solutions to

outperform the company’s expectations in hiring top talent for the organization in time sensitive environments.

ACT 1 PERSONNEL SERVICES

Monrovia, CA

Staffing Manager 7/2004-4/2006

Act 1 (Division of AppleOne) a staffing firm providing temporary and full time placements.

• Full cycle recruitment.

• Client based recruitment and placement of temporary and full time staff for Executive, Administrative, Accounting,

Operations and Technical positions.

• New business development, outside/inside sales and marketing.

• Maintained an accurate candidate tracking system.

• Managed all phases of recruitment, including defining hiring management needs and posting available positions .

DATASOFTWARE SERVICES

Pasadena, CA

Technical Recruiter 3/1998-8/2004

DataSoftware was a technical recruiting firm, specializing in Aerospace and Telecommunications industries.

• Direct Sourcing

• Full cycle recruiting, candidate screening, job matching, salary negotiations, closing and candidate follow-up.

• Sourced and placed all levels for Hardware, Software, Systems and Test positions.

• New business development included; cold calling contacting decision makers, engineering managers for specific

job requirement and open positions.

• Account management, created fee schedules, proposals for new business.

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