Customer Service Medical

A utumn M. Carey ** Pershing St,

W ilkes-Bar re Pa 18702

570-***-****

A mc

*******@*****.*** O bjective:

My strengths with skills would be an asset because of my ability to learn quickly with

accuracy. I will strive to meet the needs of this company and will eagerly expand my education as

needed to have a positive career with a positive company.

Employment H istory:

11/2013- P resent Geisinger Pediat ric U rgent Care Wilkes-Ba r re Pa, 18702

• Front Desk Receptionist

• E xcellent Customer Service

• Checking patients In & Out,

• Faxing, copying, and emailing office information to other Providers.

• Scheduling and Cancelling appointments for patients.

• Registering patients and Programing health Insurances into their charts.

3/2013-P resent- Geisinger Community Medical Center Scranton Pa, 18510

• Communications Dept. Switch Board. Excellent Customer Service. Calling Traumas

and codes.

• Doctors Answering Service, Cancelling appointments, paging on-call Doctors for

patients.

• Mul ti-tasking and prioritizing. Providing phone numbers, locations, spelling of

names for doctors, nurses and patients.

Skills:

• Excellent Customer Service, Scheduling and telephone experience. Medical and

office setting experience.

• Medical Coding, Billing, Hcpcs and Icd-9 and Medical terminology Certificate.

• 30 wpm. Microsoft Word, Microsoft Office and Excel experience.

Education H istory:

• H igh School-2003-07 Wyoming Valley West

• Cosmetology- 2007-09 Academy Of Creative Hair Design

• Medical Coding & Billing-2012 M t. San Antonio College

R eferences Available Upon Request

Contact this candidate