Administrative Assistant/Receptionist/Clerial
Resume:
Melanie G Henderson
Phenix City, AL 36870
*********@*****.***
OBJECTIVE
To find gainful employment possibly in the area a payroll or data entry but am willing
to accept any position available.
SUMMARY
I have structured my studies and job choices from high school to the present to become
proficient in computer operation and data input. My previous job experience has been
in the area of payroll, data entry and accounts payable/receivable. I can adapt my
computer experience to any area of employment requiring data input.
WORK HISTORY
Phenix City Board of REALTORS® August 2006 – April 2013
Administrative Assistant to the Association Executive. Responsibilities include
answering phones, taking messages if needed, data entry, daily reports, weekly reports,
and monthly reports. Did monthly billing to each real estate and appraiser companies.
Posts payments received and made spreadsheet to breakdown payments for the AE.
Sent out annual dues statement. Showed and did contracts for the rental of the
banquet room. Distribute and receive lock boxes to/from agents. Assign Active or
Ekeys to new agents and process the paperwork. Did instruction on Navica for
orientation of new agents. Created fliers for Continuing Education classes or
upcoming events. Made power point presentations when needed.
Mary Kelley Realty, Inc October 2002 – May 2006
Worked as a Personal Assistant to the qualifying broker/owner of Mary Kelley Realty,
Inc. In said capacity I organized properties and set up appointments with respective
homeowners for Mrs. Kelley; when she listed or showed properties. I input data into
Multiple Listing Service for distribution to member companies, took photos and made
sure that the listing document and related photo was delivered to the Multiple Listing
Service office, set up and input income/expense data into a Quicken Bookkeeping
Program as related to the earnest money and general fund checking accounts, to assure
that information would be readily available if we should experience a surprise audit
from the Real Estate Commission; made sure that all agents were aware of any
procedural changes; gathered and input ad copy and photos for Homes and Land, The
Real Estate Book, Find A Home magazines and local newspapers, recording copies of
same to a floppy disk for future use; retrieved and distributed mail for Mary Kelley
Realty, Inc and Benning Auto Parts (also owned by Mary Kelley) and performed
bookkeeping duties for both.
Synovus Financial Corporation June 1997 – September 2002
Joined Synovus Financial Corp in the Payroll Division as a full time employee. My
duties required employee financial data input for employees of Total Systems,
Synovus and Columbus Bank & Trust with phone contact with department heads to
correct any errors caused by erroneous information and/or human error. Attended
weekly division meetings to be apprised of procedural changes affecting our particular
area of responsibility. Calculated and did pay side of terminations, leaves of absence
and new hires; answered customer inquiries; booked reports and balanced payroll semi-
monthly for Columbus Bank and Trust. Was an intrical part of change when payroll
program was converted to a totally new system, working overtime into the wee hours
of the morning and on weekends to assure a timely conversion, thereby precluding
problems with employee payroll and related hardships. At the time of my resignation, I
was being considered for a supervisory position in my division.
Integra Temporary Services February 1996 – June 1997
Assigned to Valuations Department to help make sure that the Residential and
Commercial Appraisals had all the required paperwork and in the proper order. Once
completed, file away. Help answer phones and run any errands needed. Then
transferred the Synovus Financial in the payroll department. Worked on reports to
make sure information was input properly. Then was trained to do the duties stated
above once I was hired as a permanent employee.
Mary Kelley Realty, Inc October 1994 – February 1996
Personal Assistant to Mary Kelley, owner. Completed listing process after written
listing was secured, to include entering listing into Multiple Listing Service and
assuring related written documentation and photos were turned into the service;
apprised agents of all procedural changes; reminded agents when ads were due;
accumulated ad copy & photos and collated same for transfer to Homes and Land &
The Real Estate Book. Organized appointments for Mary Kelley, noting MLS numbers
for properties relevant to each individual showing and contacting individual
homeowners to assure they had knowledge of the impending showing. Maintained
Mary Kelley Realty's listings, assuring that she was aware of expiration dates,
necessary changes and agent activity on individual properties. Contacted owners of
properties listed by Mary Kelley to keep them apprised of ad/agent activity.
EDUCATION
High School Diploma, Smiths Station High School, May 1991
Accounting Diploma, Columbus Technical Institute, October 1994
INTERESTS & ACTIVITIES
• I enjoy needle point, puzzles and quiet time at home.
• At various times in my past, I have done volunteer work with the animal shelter, score keeper
for softball church league and the Child Advocacy Center
COMPUTER SKILLS
Microsoft Office programs (Word, Excel, Power Point, etc
PeopleSoft (payroll program)
Gorrie-Regan Attendance Manager (GRAM) and KRONOS, both time and attendance
manager systems
Note: I have computer knowledge in the area of real estate and related fields, bookkeeping,
payroll, receptionist and Excel in computer data input in any field. I am a quick study
and can soon be proficient in any area of computer operation and/or data input. You can
leave a message for me at 334-***-****.
Contact this candidate