English Teacher

Benedict D. Repaso

*** **** * *******’s Apt. Tres de Abril st., Cebu City, Philippines, 6000

OBJECTIVE: Strongly motivated individual looking for a position as a language teacher.

Bringing strong communication and never gives up even working with too much pressure.

SUMMARY OF QUALIFICATIONS

• Nine (9) months of experience as a call center representative.

• Proficient in providing accurate information to customers.

• Well versed in identifying customer needs and able to offer a solution quickly

• Expert in using the company’s database software for data entry purposes

SELECTED ACCOMPLISHMENTS

• Promoted as the Officer in charge after regularization •

Organized and implemented logistics pertaining to service calls

PROFESSIONAL EXPERIENCE

Member Service Adviser and Technical support agent Teleperformance Cebu

June 2014 – Present

• Answer inbound calls and escalated supervisor calls

• Make sure that customer is out of the middle.

• Perform data entry services for the company in regards to punching in customer

information and call logs.

EDUCATION

One (1) year of education at Cebu Institute of Technology – University with the

•

course of Bachelor of Science in Mechanical Engineering.

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