Project Manager Management

Anand Upadhye, PMP

**** ********* **,******* *****, IL - 224-***-**** (C) -

************@*****.***

Technical Project Manager

Aligning Technology to Serve Critical Business Objectives

Project & Program Management - Efficient Solutions Architecture - Team

Leadership & Development

A client-focused, hands-on project leader with more than 19 years of proven

success developing and delivering enterprise IT and data architecture

solutions across all phases of the project lifecycle. Highly transferrable

skills and technical knowledge including operations, P&L and financial

management, resource allocation, strategic planning and technical problem

solving.

Specialized strength in performance enhancement, process improvement and

cost savings to enable growth and scalability across a range of industries

and projects spanning billing, supply chain, finance, technical compliance,

business development, database tuning and large-scale data migrations. Able

to leverage and implement PMI best practices and global standards to

optimize workflows, anticipate risks and deliver within timelines,

specifications and budgets.

Demonstrated leadership including managing growth and cultivating multi-

disciplinary technical teams while aligning objectives of internal and

client stakeholders.

Span of Expertise

. Strategic & Business Planning

. Data & IT Architecture

. Team Leadership & Training

. Risk Management

. Project Management

. Solution Implementation

. Forecasting & Status Reporting

. Performance Optimization

. Vendor Relations

. Collaboration

. Resourcing

. Business Case Development

. Conflict Resolution

. SDLC

. Scoping

. Budgeting

. Operational Management

. QA Planning & Execution

Career Experience

TEKsystems Chicago, IL 2007 - Present

Allstate Roadside Service: Project Manager October 2007 - Present

Contracted to lead a multi-year platform conversion, migration and process

re-engineering project while maintaining an annual $1M budget. Provide

strategic and tactical leadership to a cross-functional team of 15 IT

specialists, consultants and business analysts. Align the objectives of up

to 20 key stakeholders across departments including legal, marketing and

finance. Oversee all kickoff meetings, establishment of project charters

and KPIs, requirement gathering, planning, scheduling, quality assurance,

risk management, issue resolution, tracking and reporting and across

multiple projects.

o On track to complete the migration from an outdated mainframe to a new

Oracle platform which is projected to increase accuracy and stability

while reducing support costs by 30%.

o Served simultaneously as Data Architect, Solutions Architect and Subject

Matter Expert, saving more than $150K annually by combining multiple

roles.

o Assumed lifecycle management and operational management for Allstate's

billing and finance systesms.

o Spearheaded the implementation of key projects including SOX compliance

and PCI tokenization as part of a process improvement and compliance

initiative, reducing the risk of fines, penalties and business closure.

o Initiated and implemented the development of new credit card clearing

houses which reduced billing costs and enabled more strategic use of

resources.

o Lead a team to deliver Infrastructure projects pertaining to upgrades,

migrations of servers and databases.

o Lead and delivered multiple Business Development projects including

Canadian Billing & Taxation, Vendor Delivery enchancement and creation of

new billing methods (such as Front-Loaded Billing and Split Billing).

McDonald's & HAVI: Technical lead April 2006 - September 2007

Promoted and assigned to lead a team of five offshore resources in

delivering a complex supply chain release for the US Market. Spearheaded

all aspects of project including, scoping, scheduling, resource allocation

and risk management for timely delivery of the project.Performed

customization of Bill of Materials (BOM), Point of Sale (POS), Product Mix

(PMIX) and Inventory Mix (IMIX) using Oracle applications to increase the

accuracy, tracking and shipment of happy meal products and promotions

rotating on a weekly basis.

o Expanded engagement scope to include McDonald's supply chain partner HAVI

in successfully designing and deploying a comprehensive Integrated

Logistics System (ILS) to provide greater speed, accuracy and visibility

over logistics.

o Presented with the Alliance Consulting "President's Award" for superior

execution on the ILS and Supply Chain project.

o Recognized for expertise in database tuning to enhance processing

capabilities.

MCI/Versizon: Programmer Analyst April 2000 - April 2006

Led the cross-functional design of projects. Met with key stakeholders as

the representative and liaison for the Millennium Billing System initiative

with responsibility for detailing change requirements, data modeling and

creating of data flow. Coded modules in according to requirements and

testing processes using Pro*C, PL/SQL, forms, reports and shell scripts.

Integrated the Millenium Billing System with Oracle Financials, A/R and

General Ledger (GL).

o Presented with a cash award for exemplary support of the Millennium

Billing Project.

GENCO: Programmer March 1999 - April 2000

Developed a shipping and warehousing product "D-LOG" with responsibility

for functional modeling using Designer 2000, designing common standards for

the development of front-end modules.

o Selected to receive the "Project Achievement Award" from GENCO for

delivery of an updated version of the DLOG software within project

constraints.

Yousuf Habib Al-Yousuf Dubai, UAE May 1997 - January 1999

Al Yousuf Medicines Inventory System: Team Leader

Led a team of 10 resources in performing the system study, design,

development, testing and implementation for multiple invoicing & costing

modules. Spearheaded the design and release of applications to manage

roles, synonyms and indexes as part of an inventory and costing management

System.

United Phosphorous Bombay, India March 1997 - May 1997

Avalon Manufacturing System Implementation: System Analyst

Implemented and made enhancements to the company ERP system according to

specifications and requirements. Customized the ERP software for business

use, supporting two chemical factories with thousands of users. Performed

application analysis and tuning which optimized performance, enabling

processes to run within specified time limits.

Microwave Communication Bombay, India May 1995 - March 1997

Automated Paging System: Programmer

Coded billing modules and downstream interfaces. Performed UNIX and

database administration. Led operational management and oversaw business

enhancement projects across customer billing information systems, market

research systems, pager maintenance and insurance systems and online pager

querying.

o Rewarded with cash bonuses for performance above and beyond expectations

and requirements.

Education & Training

Certified Project Management Professional (PMP), Project Management

Institute (PMI)

Master of Comupter Software & Applications, Bombay University, Bombay,

India

Bachelor of Computer Science, Pune University, Pune, India

Technical Skills

Languages: PL/SQL, PL/SQL-Web Tool kit, HTML, JAVA, Java Script, Pro*C, C,

C++, Visual Basic, COBOL

ERP: Oracle Financial 11.0.3, Oracle Inventory 11i, Manugistics

RDBMS: Oracle 7.0, 7.3, Oracle 8,8i, 9i, 10g, Oracle Headstart utility

Front End Tools: Oracle Workflow, Designer 2000, VER 9.0, Oracle Report

Writer and Forms 6i, Concurrent Manager, SQR

Case Tools: TOAD, ER-WIN, and Visio 5.0/7.0

Other Tools: UNIX Shell Script (Korne, C, Borne) AWK, SQL Loader, Import,

Export, DBMS packages

O/S: UNIX, DOS, Windows 95/98/NT/2000/XP/Vista, Sun Solaris, DEC ALPHA

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