EKA KAPTI SRI RETNANI
102-****-*** ST NW Edmonton AB T6J 5C8
Mobile : 780-***-****, E-mail : ***********@*****.***
Qualifications Overview
Organized, Independent worker with strong time management skills, detail-oriented and able to
learn new tasks quickly and effectively.
Motivated food service crew worker has worked 4,5 years in Starbuck Coffee Shop Doha Qatar
and 7 months in Booster Juice International Edmonton Airport in Alberta Canada obtaining vast
knowledge in handling customers and important service skills including skill sets as follows:
• Handling high work load.
• Attention to detail.
• Adherence to health standards.
• knowledge of handling register and POS.
Work Experience
Booster Juice member/Worker Edmonton International Airport AB-Canada
June 2013 – Present
Main Responsibilities
• Received customers pleasantly, took their orders, ring the order into POS
• Prepared drink and food items such as smoothie, wrap and panini as per the established
standards.
• Adhered to the quality and work standards of the chain.
• Maintained the equipment, such as oven and grill, in proper condition.
• Maintained cleanliness in the work stations.
• Assisted the other staff members in taking orders.
• Analyzed customer complaints and feedback for constant improvements.
English tutor at My Tutor English Course Jl. Raya Kotaraja Abepura Jayapura 99315 Papua
October 20th 2012 - March 20th 2013 Main
Responsibilities
• Teaching toddlers and pupils and introduce them simple vocabularies, simple expression
used in daily conversation through song, flash pictures and OHP slides
• Preparing teaching material including flash cards, hands out and activity to create fun
learning activity.
• Performing semester rapport and report the student progressin learning English to parents
Starbuck Coffee Shop barista and cashier Various Starbuck branch in Doha-Qatar
March 2008-August 2012
Main Responsibilities
• Prepare & serve food/beverages as per Starbuck menu
• perform café duties as assigned by café manager,
• recommend product and cashiering,
• ensure hygiene & cleanliness of the outlet at all the times, responsible to open and close
outlet and perform cleaning duties.
• Administering stock management, product expiry and inventory.
PT. Kharisma Artha Prima Agriculture Supply Company Jakarta- Indonesia
Jan 4 2006 - Feb 20 2008 Main Responsibilities
• Providing Administrative and project support
• Performing business correspondes
• Documentation fillings and follow up
• Making travel arrangement and reservation
Skill Sets, Strengths and Qualifications
Multitasking – Able to serve more than one customer at a time and handle multiple tasks.
•
• Ability to work for long hours.
• Flexible
• Adjust to different situation
• Hardworking
• Eager to take on responsibility
• Can do multy tasking
• Goal oriented
• Fast learner
Education
Graduated From Teaching & Training Faculty majoring in English (2005) GPA 3.27 scale of
4.00