Customer Service Data Entry

Angeline Rodriguez

Cell phone: 786-***-****

Email: ***************@****.***

Objective:

To secure a position that will utilize my excellent customer service skills in a challenging

environment that will lead to a long term career relationship.

Experience:

Point Blank Enterprises Inc., Jan. 2010 Feb.2015

Data Entry and Screen Prints Design.

• Responsible for assisting with daily production goals and ensuring department production

is complete in a timely manner.

• Responsible for inspecting finished goods received from production Inspects dimensional,

color, and pattern match, and craft workmanship of all final production products.

• Works closely with the Quality Projects Manager to assist and ensure employees follow

company policies and health and safety guidelines.

• Maintain a safe and clean work area. Performs other related duties as required and or as

assigned.

• Responsible for inventory monthly and updating the information in the system.

• Processes customer and account source documents by reviewing data for deficiencies;

resolving discrepancies by using standard procedures or returning incomplete documents to

the team leader for resolution.

• Maintains data entry requirements by following data program techniques and procedures.

• Screen prints design with Cutengrave program.

Rite Discount Inc. Sept. 2009 Dec.2009

Cashier

Responsible for handling returns and answering questions about merchandise, store

•

policies, and ongoing promotions.

Accurately and efficiently complete all sales transactions and maintain proper cash and

•

media accountabilities at POS registers.

Adhere to all Company policies, procedures and practices including signing, pricing, and

•

loss prevention.

Greet customers as they arrive at the store and provide them with information about

•

products and/or services

Resolve customers’ complaints and problems

•

Hospital Octavia Gautier de Vidal, Dom. Rep. Aug. 2004-July 2009 . Data Entry for

Medical Insurance

• Provided excellent customer service to the hospital patients and insurance staff.

• Entered billing diagnosis codes and treatment charges into the medical record program used by

the hospital billing process.

• Pull charts as requested for billing medical treatment.

• Responded to individual request for information from patients, refer to appropriate information

source and/or answer routine operational questions.

• Transcribed physician’s orders and filed reports and documents.

Skills:

• Data entry, Microsoft Word, Excel, Outlook. Numeric key pad and key board.

• Excellent customer service

• Bilingual (English Spanish).

• Strong verbal and personal communication skills

• Accuracy and Attention to details.

• Organization and prioritization skills.

• Problem analysis, use of judgment and ability to solve problems efficiently

Education:

• Hospitality & Tourism 1999 2003

Universidad Nacional Pedro Henriquez Ureña Dom. Rep.

• Luis Ernesto Gomez Uribe High School 1999

References:

(Available upon request)

Contact this candidate