Customer Service Manager
Resume:
Dionna Lowery
Rock Hill SC *****
*********@*****.***
OBJECTIVE: To secure an administrative assistant and/or customer service position utilizing my education, skills, and management experience.
HIGHLIGHTS: Varied positions have provided experience expanding and building skills that show flexibility and responsibility. Capable of resolving issues in a timely and consistently manner. Adept at handling multiple projects while achieving desired outcomes. Proficient in Microsoft Word, Excel, PowerPoint, POS, general data entry and internet.
RETAIL EXPERIENCE:
Avenue
Pineville, NC
March 2013-November 2013
Assistant Manager
Wells Fargo
Rock Hill, SC
May 2009-December 2012
Lead Teller
The Children's Place
Pineville, NC
June 2005- February 2008
Assistant Manager
Executed relationship selling strategy of store products and services to new and existing customers. Profiling customers to determine needs and answer questions. Assisted in daily operations to ensure efficiency and compliance with operational and security policies. Provided premium customer services through timely, courteous and accurate processing of transactions. Maintained and balanced cash drawers including verifying credit card payments and daily settlements. Organized. Accurate in recording information and Excellent verbal decorum.
EDUCATION:
Lee University, Cleveland TN
Psychology
August 2005- May 2007
Rock Hill High School, Rock Hill SC
HS Diploma
August 2001- June 2005
References upon request.
Rate of pay is open for negotiation.
Contact this candidate