Customer Service Human Resources Accounts Payable Admin

Jodi Reichart

PO Box **** ~ Cedar Rapids, IA ****8

319-***-**** ************@*****.***

Professional and Educational Experience Summary

• 12 years of extensive Administrative & Human Resources Support

• Small to medium project management experience - facilitate meetings, set up project plans and deadlines, work

independently with vendors, manage project resources as needed and report directly to upper administration

• Large project experience – fulfill role on larger projects by managing medium to large level tasks in my area of

expertise.

• Familiar with cost and benefit analysis and associated research

• Proficient in advanced computer programs (Microsoft Office, etc.), including Vast database knowledge and skilled in

manipulating information for reporting purposes

• Excellent organizational skills with attention to detail

• Customer Service oriented and solution focused

• Easily adapt to dynamic work environments and can change role expectations effortlessly

• Forward thinking with the ability to see an agency or organization as a whole

• Experience working both full time and on contract

Comprehensive Employment History

Bio Springer North America Corporation – Cedar Rapids, IA 52404

January 2012 – July 2014

Administrative Coordinator & HR Generalist & IT Support & Account Payable

Duties

Ensured all Administrative, Human Resource and IT needs were being met at the facility. Developed office procedures,

systems and managed workflow. Created spreadsheets and databases to assist in budget monitoring. Responsible for purchase,

maintenance and programing of all office equipment and software. Developed job descriptions and training program for all

employees in accordance with safety and governmental agencies’ requirements. Processed and tracked all expenses for all

departments within the Plant. Provided annual cost benefit analysis of all services and vendors, and developed comprehensive

plan to cut costs in many areas by 5% each year. Developed and maintained Document Management System to meet FDA and

BRC requirements. Managed Accounts Payable.

May 2009 – December 2011

Construction Project Assistant

Duties

• Provide administrative support to an Engineering team for a $100 Million construction project for a yeast extract plant

with an emphasis on Purchasing and Finance.

Elkader Golf Course & Country Club - Elkader, IA, 52043

June 2008 – Aug 2009

Food Service & Bartender

Duties

• Supervised staff at closing

• Provide quality customer service to club members and guests during summer season

Schera’s Restaurant & Bar - Elkader, IA, 52043

August 2006 – June 2008

Cook, Bartender and Server

Duties

• Supervised staff during shifts and at closing

• Provide quality customer service to guests

• Trained new employees and supervised progress

The Arc of East Central Iowa - Cedar Rapids, IA

November 2004 – April 2006

HR Coordinator

Duties

• Provided administrative support for all departments with emphasis on Human Resources

• Facilitated new employee trainings and tracked completion according to agency requirements for over 450 employees

• Managed application and new hire materials and correspondence in compliance with agency, state, and federal

standards

• Supervised and provided oversight for general day to day office responsibilities

Fast Trak - Elkader, IA

October 2002 – April 2003

Clerk, Inventory Management

Duties

• Supervised staff during shifts and at closing

• Provide fast paced customer service in a convenience store environment

Spencer Reed Group, Inc. - Chicago, IL

June 2001 – October 2001

Recruiter

Duties

• Assisted with set up of new office and subsequent training of new recruiters for staffing agency

• Researched and identified potential candidates for recruiting department of staffing agency

Ameritech / SBC Global - Chicago, IL

September 2000 – April 2001

Executive Assistant

Duties

• Served as Project Coordinator for phone company to setup customer presentation centers

• Supervised general day to day office responsibilities and provided administrative support to Senior Sales

Representative

Compo Arts Printing / Image Media Group - Cedar Rapids, IA 52404

November 1997 – September 2000

Office Manager

Duties

• Provided general office management for daily administrative operations

• Managed Accounts Payable and Receivable

• Assisted with general ledger management, preparation of financial statements and bank reconciliations

• Provided administrative support for 10 salespeople and president

Education

Kirkwood Community College

August 2003 – December 2004

Business Administration Major

Devry University and TIPI Program

August 2006 – 2009

Human Resources Management Major

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