Bachelor of Science in Hotel & Restaurant Management

Melody Gregorio Pedreza

*** **** ****.******* * Valenzuela City, Philippines

Mobile # +63-093*-*******

E-mail *************@*****.***

Objective

To be able to work in an environment wherein I can contribute to the fulfillment of the

company’s mission and vision while enhancing my knowledge and experience to become a

competitive one.

Profile

Summary of Qualifications: - fluent in speaking English and Tagalog,

- remarkable experience in reservations & customer service

- sound knowledge of general hotel practices

- proficient in microsoft office & multi-line phone system

- knowledgeable with IFCA system

(a comprehensive software in hotel industry)

- ability to communicate verbally & to follow written &

verbal instructions

- knowledge in operating standard office equipment

- good research skills & attention to details

Education

Tertiary Bachelor of Science in Hotel & Restaurant Management

La Consolacion College

1994 to 1998

Secondary Immaculate Conception Parochial School

1990 to 1994

Primary Immaculate Conception Parochial School

1984 to 1990

Employment History

Company name Canyon Hotels & Resorts (G2 Global Inc.)

(Canyon Cove Hotel & Spa /Canyon Woods Resort Club)

November 5, 2012

Reservations Officer

Duties & responsibilities - responded to all emails &telephone inquiries & reservations

requests by explaining hotel resorts products & services

options, knowledgeable in IFCA system

negotiates rates and sells rooms to maximize revenue

. - received & complied needed information from guest(s)

- provided appropriate & accurate hotel information accessing

Data

Company name Taft Tower Hotel (EGI Ganzon Inc.)

October 12, 2010 to December 26, 2011

Administrative Assistant

Duties & responsibilities - responded to emails & telephone inquiries

- collects & deposits daily cash remittance from front office

&coffeeshop,

- cccomplish daily income report according to official receipt

series

- custodianship of passbook, disbursement&replenishment of

petty cash fund,

- Prepares daily cash position & submit to the General Manager

Prepares & send billings or statement of accounts of all

receivables (eg.to corporate accounts & travel agencies),

- monitor its collection & issue corresponding official receipt

- accomplish request for payment, check vouchers & checks

for all disbursement,

- Performs all bank transactions, deposits, withdrawals,

encashment, bank transfers.

- Weekly: Prepares requisition slips as per requested supplies

accdg. to inventory count & indicates the date & quantity of

last request & purchased

- Monitors each status from sending to head office until the

delivery of items,

- Prepares receiving report of all purchased& delivered office,

housekeeping, maintenance & guest breakfast supplies.

Accomplish inventory of office &hotel equipments.

- Monthly: Accomplish monthly collection report, cash &

check disbursement

- Accomplish the total revenue report of coffee shop, to follow

in any task that may be assigned by GM or OIC, Facilitates

month-end meetings.

Company name Liwanag Candles/ Sevilla Trading Corporation

February 2007 to February 2008

General Clerk

Duties & responsibilities - responds & assist customer inquiries

- telemarketing, receives daily incoming/outgoing calls, inter-

dept. documents,

- receives, check and balancing of daily cash &

check, collections from sales reps. and delivered products

- reconcile, encodes sales invoice to the system & accomplish

credit /debit memos,

- facilitates proper filing system & monitors the request for

office supplies.

Company name Manila Manor Hotel (Malate Manila)

July 2006 to December 2006

Administrative Assistant

Duties & responsibilities - handles incoming/ outgoing calls, inquiries, inter-dept.

documents

- provide general administrative & clerical support including

filing & maintain office supplies for department

- accomplish purchase requisitions & canvassing as to source,

& availability & price, facilitates memos & inter-dept. forms

for approval & signature

- open, sort & distribute incoming correspondence

- assist walk-in applicants, & maintain electronic & hard copy

filing system

Company name Edisy Trading Corporation

February 2000 to December 2005

Accounting Staff

Duties & responsibilities -responded to in & out calls,

- facilitates cash flow, cash &cheque deposits, withdrawals,

encashments& other bank transactions

- accomplish cash/check vouchers &cheques for accounts

payables, issuance of payments for suppliers

- accomplish week/ month-end reports for accounts receivables

& cash / cheque disbursement

- liquidation of vouchers & monitors collectibles & follow-up

clientele overdue accounts

- maintain office supplies, filing system & arrange government

requirements.

Company name Progressive Employment & Recruitment Agency

September 1999 to September 2000

Documentation Assistant

Duties & responsibilities - responded to all telephone inquiries & assist applicants

- facilitates orientation, & provide assistance to applicants for

medical requirements & other supporting documents

- performs data entry &field assignments

Relevant Work Experience (On-The-Job Training)

Company name Palm Plaza Hotel Manila

October 1997 to January 1998

Assigned department. Front Office, F&B Service, F&B Kitchen, Housekeeping, Human

Resources / Personnel, Sales & Marketing, Accounting Dept.

Duties & responsibilities - accommodates guest(s), performs dining assistance,

- arrangement oftable cloth / linens & centerpieces, assist in

Food & beverage preparation

- maintain/ updates room status & supplies reports

inter-dept. memos, proper filing system

- responded to inquiries & reservations, performs data entry

& reconciles accounts payables.

Company name Shakeys Pizza Restaurant Caloocan

August to October 1996)

Assigned department Lobby / Dining area, F & B Kitchen

Duties & responsibilities- - handles inquiries & reservations, accommodates clients or

customers

- performs dining sssistance, assist in food & beverage

preparation, monitors orderliness and cleanliness

Seminars Attended

Fundamental of Professional Food & Beverage Services w/ Guest Relations

Manila Pavilion Hotel Manila (Aug. 21, 1994)

Mr. Bernardo Corpus Jr. ( F&B Asst.Manager )

Leadership Management

La Consolacion College -Audio Visual Room (1996)

Mrs. MerceditasEsguerra (HRM Adviser)

Membership / Affiliations

HRM Society – Active Member

Nestle Homemakers Club – Active Member

Personal Information

Father’s Name Carlos R. Gregorio SSS ID# 33-4118783-8

Mother’s Name Leticia S. Gregorio Philhealth # 02-050121360-9

Date of Birth June 22,1976 TIN # 208-463-589

Religion Catholic

Citizenship Filipino

Religion Roman Catholic

Character References

Sandy Navida Rossanna K. Go

Reservations Manager Accounting Head

Mobile # 090*-******* Edisy Trading Corporation

Contact # (02)364-6607 or 361-1893

Mobile# 092*-*******

Olivia Manuel

Accounting Supervisor Vladimir Manio Mary Grace

C.Laban

Sevilla Trading Corporation Area Manager Reservations Officer

Contact # (02) 287-2621 to 24 E-Copy Sharp Corporation Canyon Hotels Group

Mobile# 090*-******* Mobile # 092********

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