Sr IT Project Manager

Yerriswamy Sontela

Yerriswamy Sontela

Email : acorza@r.postjobfree.com Cell : 479-***-****

acorza@r.postjobfree.com Office : 949-***-****

Address: Irvine, CA, 92604 Home : (479)

***-****

SUMMARY

Consulting experience in Healthcare Industry (2 years), Banking and Financial Services Domain (3 Years), and

Telecom Domain (7 Years). US Permanent resident (GC holder).

PMI certified ‘Project Management Professional, PMP’, and ‘Six Sigma Green Belt’ holder in Quality Management.

12 years of IT experience, as a Project Manager/Project Lead/Tech Lead/Software Engineer in Analysis, Design,

Development, Testing, Maintenance, Support and Implementation of IBM Mainframes/UNIX/Sybase/ Java/

WebSphere/WebServices/Client-Server/AS400 applications, using Waterfall and Agile methodologies.

MANAGEMENT SKILLS

Creation of the Project Plan, Preparation of SOW, Creation of the WBS and accordingly the resource requirements,

managing the Project Resource allocations and their release/rotation plan, Creation of the Project Schedules, Creation

of Dashboards, Conducting the PMR and the DP meetings, Creation of the Issue Logs & Risk Registers.

Implement and manage multiple projects integrated as a whole. Ensure consistent and integrated implementation of

service initiatives, value additions, productivity gains and process improvements. Collaborate with senior

management, functional managers, and project managers to plan technology initiatives.

Establish and manage cost, schedules, quality and performance of the assigned projects. Fully accountable for complex

projects with a high degree of business risk. Led teams across broad technical, financial and business disciplines.

Excellent communicator: leverage technical, business and financial acumen to communicate effectively with client

executives and their respective teams.

Ability to plan, organize and manage multiple projects simultaneously. Develop and implement the startup plans,

Identify the statistical data, Provide accurate forecasting and trend identification, Develop and review the project

charters. Actively participate in organizational activities such as Invoicing, Billing, CPR Analysis, Resource

Requisitions, Recruitment and so forth.

TECHNICAL SKILLS

FUNCTIONAL TECHNOLOGY

Investment Banking, Asset Servicing, Tax Languages –COBOL, JCL, CICS, AS400

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Reporting Systems. Middleware IBM MQSeries, Connect Direct

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Telecom – Customer Care & Billing NDM, WebSphere.

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Retail – Space planning, Healthcare PBMs Databases –IMS DB/DC, DB2, VSAM, IDMS.

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Requirements definition, functional Operating systems UNIX, Windows (3.x, 95,

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specifications and gap analysis. NT, 2000, XP), MVS.

Implementing projects, end to end testing and Tools – File Aid, CHGMAN, XPEDITOR, ESP,

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user acceptance testing. REXX, CLIST, RACF, CA Clarity, Planview,

Waterfall and Agile methodologies. Rally.

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PROFESSIONAL EXPERIENCE

Designation

S. No. Organization Name Location Duration

Project Manager USA/Indi

1 Cognizant Technology Solutions a May 2010 thru Till Date

Tech Lead USA/Indi Aug 2004 thru May

2 Tech Mahindra Ltd a 2010

Yerriswamy Sontela

3 Knoah Solutions Pvt Ltd Team Member India Jan 2003 thru Mar 2004

OptumRx PMO Irvine, USA

Sr Project Manager September 2013 Till Date

Project Summary: Working on multiple projects of the HCR (Healthcare Reform) program, CMS Compliance

Programs (835, 837 EDI Transactions), Formulary & Exchanges (a technically very complex systems to deal with),

New Client Implementations, Combined Accumulators and Growth Portfolio. Work on the HPID covered

transactions like 834, 835, 837, NCPDP and 999.

As a Sr Project Manager –

Manage multiple projects for Formulary, Exchanges, HealthCare Reforms, CMS Compliance, EDI

Transactions, HPID and Growth portfolio ranging from 500K to 10M. Use of agile methodologies on

projects with 2 3 weeks of deployments/deliverables.

Identify and resolve project issues, and manage project risks. Mitigate risk factors through careful analysis

of financial and statistical data. Anticipate and manage change effectively in rapidly evolving global

business environments. Deal with External Clients and bridge the communications among the External

POCs and ORx POCs.

Scope, schedule, budget management, status reporting to various stakeholders. Estimation normalization,

monitoring & tracking, Requirement & change control management, Risk & issue management, pro active

escalation & driving to closure. Complete ownership of project delivery. Program level UAT and end to end

test management.

Identify and outline new processes and co ordinate with various groups for the implementation and

streamlining. Intra group co ordination, liaison among business, IT and senior management. Act as a scrum

master while liaising among these groups.

Wal Mart CAM Modulars Bentonville, USA

Project Manager February 2013 August 2013

Project Summary: For Wal Mart stores Inc. implements the end to end modular applications in the Central

America (CAM) region. Carry out the UAT and implement the applications like Floor Planning, Modular Planning,

Modular Configure, Modular Maintenance, Modular Printing, Shelf Labels Printing and so forth.

As a Project Manager –

Interact with the ISD Business, In country Business, and Market PMO, Sponsors, Various Functional

Groups and all other stakeholders throughout the life cycle of the project. Project planning, resource

loading, effort and cost estimation and budgeting (CAPEX and OPEX Project budgeting) using clarity,

status reporting, issue and risk management.

Build and manage the project schedule using Clarity Open Work Bench (OWB).Generating the highest level

of system requirements, based on the user's need and other constraints through facilitating joint workshop

session between US and CAM teams.

Yerriswamy Sontela

Focus teams on business objectives and track progress to ensure project milestones are complete on time, on

budget and with the desired results. Create project estimate and guide the team members to resolve task

conflict.

Work with multiple vendors spread across different geographies, collaborate with cross functional teams in

driving the project execution in a matrix organization.

AST PNC GIS Pune, India

Project Manager August 2012–February 2013

Project Summary: The Bank of New York Mellon Asset Servicing Technology division hosts the transfer agency

application Full Service Retail (FSR) in the GIS mainframe complex. The AOS application team is responsible for

providing all print document and e delivery solution for the TA/FSR and Sub Accounting platform applications.

As a Project Manager –

Manage 4 applications as one Unit with diverse technologies (Mainframe, .Net and Java), and with a team

size of 45+. Work with the team to identify issue areas and provide suggestion, guide the team to create

knowledge sharing document and training materials for HP Dialog/ExStream technology.

As a resource manager for the project, work with client to understand the project resource requirements and

identify necessary candidates and hire them to work on the project. Plan and schedule project timelines, and

monitor them for any deviations/slippages. Track project deliverables using Project Plan, and the internal

tools. Internal Quality auditor.

Share the SLA metrics and the KPI metrics with the Senior Management, and the onsite manager. Submit

the effort utilization metrics, and billability metrics to management. Create the Issue Log and Risk Register,

and assign the owners for each artifact to make sure that they are closed/ updated in a timely manner.

ESPS Strategic Resource Pool – Tax Cost Basis, BNYM Pune, India

Project Lead/Project Manager June 2010 July 2012

Project Summary: With the Emergency Economic Stabilization Act of 2008, Congress concluded over a third of individuals

is misreporting their capital gains and losses by overstating cost basis. If BNY Mellon SOS does not comply with these

regulations, the IRS could enforce penalties be imposed for the following failures on our part to: File a correct 1099 B;

Provide correct payee statement; Provide a correct transfer statement to a transferee broker; Provide corporate action

information.

Both 1099 B Reo and 1099 B IPS are reported as a two different forms. From 1099 Database, all the shareholders

will be reported to IRS.

As a Project Manager/Project Lead –

Creation of the Project Plan, and involve in the preparation of the project SOW. Assist the onsite manager in

defining the project scope, and the boundaries.

Yerriswamy Sontela

Creation of the Project Startup Documents, Induction Plan, and all the DAG (Delivery Assurance Group)

related documents. Create the Work Breakdown Structure of the project tasks and accordingly the resource

requirements. This in turn will be used in the Complexity Point Estimation process.

Mentor the team through team building activities. Responsible for gathering all the requirements

information from the onsite coordinator, and discusses the same with off shore team. Do a thorough

analysis, and come up with the design/approach and share the same with client and get the sign off.

Responsible for the phases like Analysis, Design, Design Review, Code Review, Test Results Review and

Implementation. During all these phases assist the team in resolving the issues like Programmatic Abends

(COBOL, JCL, DB2, CICS and IDMS), help the team in understanding the Client Coding Standards and the

Process, and help the team understand the Cognizant Policies.

AT & T – RBS (Retail Billing System) Milwaukee, WI, USA and Pune, India

Tech Lead March 2008 – May 2010

Project Summary:

The Customer Data Management Systems, which offers its services for the states of Illinois, Indiana, Ohio,

Michigan, and Wisconsin. CDM1 consists of the five subsystems Rate & Format (R&F), Other Charges & Credits

(OC&C), Installment Billing System (IB), Rate at Bill Time (RBT) & Encapsulated Discounting (ED). Account

Data Solutions Team processes service orders and update customer account data including accumulation of

recurring money totals, Calculates billing discounts for customers within a Master Agency billing relationship and

conducts database conversions based on requirements.

As a Tech Lead/Team Lead –

Follow proper SDLC life cycle with client IT UP standards. Maintaining, tracking & scheduling work.

Coordinating work with onsite. Customer communications. Provide explanation to queries from client.

Analyze defects raised (LDs) on the application and provide resolution.

Preparation HLID/AD for Sev1/2/3 defects. Preparing Test cases/plans. Coding. Testing for the modules

whose construction is complete. Part of HLID/AD/Code/Resolution walkthroughs/Peer review. Providing

System/production level support for the components developed. Prepare TC (2) estimates for the PMTs.

AT & T Customer Care & Billing – Billing Solutions Schaumberg; St Louis, USA and Pune, India

Team Lead/Team Member April 2005 – June 2008

Project Summary: The project is meant for producing bills for the AT&T customers from various data collection

centers. This engagement requires an in depth understanding and experience in the following areas:

TechM service delivery framework/process (mASTER®) and 100% compliance of this framework in this

engagement. AT&T process framework – EXPRESS ONE and 100% compliance with this framework.

TechM’s processes related to the CMMi Maturity Level 5 and implementation of these processes in this

engagement to help AT&T upgrade its current level.

Yerriswamy Sontela

Detail understanding of US Telecom scenario and strong experience of working with Tier 1 Telecom service

provider. Good understanding of the onsite offshore model and effective use of it to enable the client achieve

its business objectives.

As a Team Lead –

Participate in Weekly status meetings with AT&T Quality Control Managers (QCM). Ensure all processes

are compliance EXPRESS ONE processes. Giving reports of the work done to QCM on daily basis as per

SLA.

Be an interface between offshore team and customer (AT&T).Coordinate with Customer to gather

knowledge and train the offshore team for the new project. Engage in defect management from identification

to closure through the Release Life Cycle.

Suggest changes for efficiencies within or between systems, as it impacts projects and enhancements prior to

implementation. Manage cycle re run process for ACIS billing system, Execute file transmission recoveries,

and Facilitate batch cycle workarounds. Coordinate with other teams like Database Administrators,

Developers and QCM with Offshore Tech Mahindra team regarding DBA issues, Billing Cycles abends.

BT CSS Billing – RCDM Pune, India

Team Member August 2004 – April 2005

Project Summary: CSS (Customer Support System) is one of the largest integrated on line customer support

systems in the world, comprising of a set of applications supporting BT (British Telecom) in its dealings with

customers. It manages all aspects of customer services on the telephone Network covering Customer Record

Management, Order Capture, Billing, Repairs and Job Management. RCDM (Receipting and Debt Management) is

one of the sub systems of CSS. The main sub systems of RCDM include:

- Bill Follow up(BF), Debt Management(DM), Receipting(RC), Bill Receipts(BR)

- Accounting(AA), Accounting Inconsistencies(AI), Payments and Disbursements(PD)

As a Team Member –

Capturing and analyzing the change requests (Requirement Definition Specifications). Interacting with the

customers for capturing the requirements and for the analysis.

Develop program specifications based on the broad level design document. (Low Level Designing). Coding

and code enhancement. Tracking and correcting the errors(Maintenance – Bridge Cases). Manual unit

testing and preparing the UTS result documentation.(Unit Test Specifications).

Knoah Solutions Hyderabad, India

Team Member February 2003 – April 2004

Worked in the Technical/Network/Web Support Management area for the EarthLink Telecom Service Providers

using the online tools; was partly involved in the testing of the few areas too. During the tenure has gained an

extensive knowledge on the Telecom Domain area.

Yerriswamy Sontela

EDUCATION

M.Sc.Computer Science Osmania University

B.Sc Computer Science SK University

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