Customer Service Project Manager

Location:

Posted:

March 18, 2015

Lakeland FL *.******@*****.***

QUALIFICATIONS AND EXPERIENCE

Computer software packages include: Word, Outlook, Excel, Tops Software, Visiflow, Read Soft, Jonas, and

Timberline, People Soft, Great Plains and Peachtree. Good ability to prioritize and organize work schedules.

Excellent oral and written communication abilities; very task-oriented and dependable .

EMPLOYMENT

2010-2015 Various temporary jobs for Universal Timber Structures, Springer Peterson, CWIS, Garrard Framing,

Lockheed Martin, M & R Technologies, Tri County Human Services and WellMasters, Inc.

. Project Manager Assistant

. Accounts Payable

. Payroll for employees, calculations for drivers and riders.

. Research short pays on invoices and respond to customer if needed.

. Research HOA fees, payment, consult with property management and owners of these properties.

2001 – 2009 Accounting Assistant/Customer Service Drummond Company, Inc. -

. Responsible for accounts payables and job costing of all invoices which involved obtaining approvals

from appropriate departments, coding and getting the proper approval of all invoices.

. Entering the invoices for payments, and writing all checks.

. Involved in job cost budgeting of homes being built and making sure construction supervisor was aware

of any overspending; obtaining up-to-date insurance certificates for all suppliers and contractors;

responsible for warranty work on all new homes which involved scheduling repairs with homeowners and

contractors, made sure contractors were back charged if needed.

. Made sure all homeowners rules and regulations were being followed in all the communities and resolved

all complaints and conflicts; made sure all repairs and maintenance was done in the communities according

to their Rules and Regulations: and also handled all deposits of association dues.

1999 - 2001 Office Manager Gator Realty of Polk

Assistant to the Broker – helped with escrow monies, clients, and updating files; ordering surveys and inspections

for residential, commercial, and income properties; contact of mortgage brokers, lenders, and closing agent for sales

of properties; personal contact with buyers and sellers; computer input of new listings for broker and agents; made

appointments for showing of agents’ properties and other office listings; computation of agents’ commissions on

sales of property.

. Property Management for over 200 properties – taking rental applications, checking of applications and

approvals to lease, and showing rental properties to potential lessee.

. Maintain owner files, monthly statements for owners and repairs of properties. Collection of rent from

tenants, 3 day notices and court evictions. . Bank deposits of rents, escrow monies; and was also

responsible for signing checks.

. Placed newspaper ads in Lakeland Ledger for rentals and homes for sale. Made sales brochures for homes

that were for sale.

. Balanced all checkbooks and worked directly with CPA’s.