Project Manager Management
Resume:
ANDREW (AJ) BOVEE
Office: 760-***-**** *******@*****.***
EXECUTIVE SUMMARY
Nearly my entire professional career has been devoted to Program and Project Management, all within the
Healthcare and Banking verticals. Although most of my work has been focused on Information Technology
project assignments, I have evolved my practice to include projects driving IT projects from the business end of
projects. My passion for project management translates into my full commitment to achieving project success,
especially those requiring extraordinary effort, creativity, leadership, and technical skills.
For virtually all of these Projects I retained full accountability for all aspects of the work, including budget,
scope and schedule, stakeholder communication plus the formation and management of supporting PMO’s.
Most of these Projects were implemented employing SDLC’s and framework consistent with prevailing
standards (e.g. ITIL, PMI) as well as more contemporary DLC processes (e.g. RAD, Six Sigma)with required
custom modifications necessary to ensure the project work remained consistent with the architecture of the
staff, the policies and practices of the company, and its wherewithal to complete the work.
All Programs and Projects undertaken met or exceeded their primary goals, the most prominent including key
responsibilities in planning and implementing Kaiser Permanente’s EPIC Program ($5+BB), Medicare Part D
(cost over $100MM, and collects annual, additional revenues exceeding $250MM), and a de novo Self Funding
Program (cost $135MM) which added significant market reach and expansion to Kaiser Permanente.
In addition to very large projects, I have had identical success with ground level assignments, offering
outstanding opportunity for me to remain connected with evolutions in healthcare business and technologies.
This is exemplified by projects such as ICD 9 to ICD 10 conversion, clinical and business Informatics using
emerging EHR architectures (e.g. EPIC’s Cogito DW), and WEB development using .NET and Cold Fusion.
RECENT EMPLOYMENT HISTORY
AJ BOVEE, LLC
PROGRAM/PROJECT MANAGER 2009
PRESENT
KEY CLIENTS/PROJECTS:
• UCLA Interim Manager, Data Integration projects (1/14 10/14)
o Managing large Informatics projects in support of continuing Revenue Cycle, MU, ICD 10
work for faculty and hospitals
o Expansion of services compendium and centralization of Informatics Services
o Detailed integration activities with all aspects of EPIC Clarity and Cogito
o Integrated data from diverse sources including GE Centricity, Cerner Lab, Allscripts,
Meditech
o Managed complex project comprised of 19 Universities in integrating legacy business, Lab,
Pharm and encounter clinical data (High Value Healthcare Collaborative)
o Implemented Ascender P4P application
o Implemented major portions of Crimson
o Developed departmental level process flow for projects and custom SDLC and process for
project scope management through ITIL based best practices including artifacts and enterprise
change management..
• State of Nebraska Provided Project Consultation in support of ICD 10 Medicaid
transformation(11/09 4/10)
o Evaluate Departmental readiness for Program
o Performed Gap analysis on MMIS
o Crafted an approach and strategy for Development, Testing, and all relevant Operational areas
within Department
o Designed Program structure, technical solution, and implementation strategy
• Kaiser Permanente Provided consulting in support of Medicare (ongoing, ad hoc)
o Support for ongoing Medicare integration projects with EPIC
o Provide ICD 9 to 10 roadmap and impact assessment with proposed supporting
architecture/design
o Performed evaluation for replacement PBM
o Provided Revenue Cycle consultation for Medicare participation
• DaVita/Healthcare Partners 6/2011 2/2013)
o Rescued and delivered a key strategic, Tier 1 WEB application system providing full Referral
Processing (RMS) to 5,000+ physicians in the HCP network (6/11 current)
o Replaced numerous project personnel, recalibrated sponsor involvement and responsibility for
functional requirements
o Inculcated best practice for risk management, Change Control/Management, and reporting.
o Integrated functionality with GE IDX and EPIC for tightly integrated functionality
o Re architected HCP’s server infrastructure to accommodate Load balanced, 300 TPS
processing requirements. Reviewed and modified various components of infrastructure.
o Drove the Project using Cold Fusion and .Net technologies for WEB development
o Modified RMS to accommodate functionality involving interaction between ICD 9 and 10.
KAISER PERMANENTE, Pasadena, CA
2002 – 2009
Director, Medicare Systems and PMO
Principal Program Director
Director, Mega Programs
Hired to lead the establishment of a Business Partnership model of operation plus the transformation of Kaiser
IT major investment Programs; played a major role in KP’s massive clinical replacement (EPIC) As the
accountable IT representative and head of Solution Design & Consulting and reporting jointly to Program
Executive and IT CIO, led an elite group of 200 consultants, SME’s, architects, and physicians responsible for a
wide and detailed array of projects critical to the completion of the Program’s success. After completion,
assumed leadership and full accountability for the creation and integration of two equally critical Health Plan
Programs, both of which constituted the most successful business facing Programs accomplished in recent
memory, while totally transforming Project Management processes. Finally, the successes of the Medicare
products led to my appointment to lead all Medicare/Medicaid Projects under the rubric of "Medicare IT".
Key Projects:
• Successfully implemented significant areas of KP’s EPIC implementations including requirements
analysis and development, Scope of Program, project planning, strategic and tactical planning,
infrastructure, POS, and technical solutions for other non EPIC functionality
• Planned and managed integration activities for ancillary systems including Pharmacy (an accumulation
of disparate systems), Lab (Cerner, McKesson), Radiology (GE)
• Led planning, GAP analyses and project launch for ADT, Resolute, Tapestry, and Cadence.
• Worked with enterprise architects and EPIC designers to develop EMR strategy and implementation
plan, designed technical solutions for Care Everywhere synch processes and Revenue Cycle
requirements.
• Managed scores of major Projects in direct support of overall implementation including all Clarity
reports, Tapestry, SSO, Dictation and Transcription, Disaster recovery, Pharmacy, and Call Centers
• Re conceived and implemented wholesale change to Program/Project management to reflect increasing
need for reproducible and predictable project work. This included needs for forecast accuracy, time
management, end to end testing and performance measurement, while being held accountable for
established business cases. Built, managed and evolved numerous PMO’s to provide consistent
process; change, risk and budget management; tools and common communication for constituent
projects; and, special processes for managing complex Programs.
• Successfully conceived, developed and operated Kaiser’s Medicare MMA Part D. This Program
required KP to invest well over $100MM to develop a high integrity, high performance transaction
processing capability. The success reset a hostile relationship with CMS while serving nearly one
million Medicare insured and adding hundreds of millions to Kaiser’s revenues and net operating
income.
Successfully conceived, developed and operated a full function, Self Funding product, critically required to
rescue major corporate clients and round out Kaiser’s portfolio of Products.
Represented Healthplan in both Revenue Cycle and ICD 9/10 Program Steering Committees.
WELLPOINT HEALTH NETWORKS, Woodland Hills, CA 2001
– 2002
Vice President, Enterprise PMO and Project Management
Reporting to the CIO, had accountability for all projects related to technology and technology architecture, IT
Mergers and Acquisitions, and the roadmap for consolidations of applications, sun setting for legacy apps, and
implementation of corporate strategic plans.
Key Projects:
Managed all projects within application development and most operational areas within IT.
Re established best practice development methodologies consistent with the diverse development
environment resulting in significant uptick in production and team spirit.
Designed, staffed and operated the corporate IT PMO, successful at aligning all major
technical Programs/Projects and associated metrics, communications and processes, thereby achieving
transparency for all phases of project work and accountability between IT and business executives
eventuating in meeting Project performance goals.
Restructured operations and telecommunications infrastructure and revamped poorly
constructed web service, thereby providing Wellpoint with a secure medium for member
communications and operation elements crucial to expansion and high integrity operation.
Partnered with business leaders to successfully re establish claims processing workflows,
implemented automated workflow (Pegasus) to improve processing times and auto adjudication rates,
and integrated the numerous, acquired claims processing systems inherited from acquired companies.
Established and operated an IT mergers & Acquisitions capability and spearheaded integration efforts of
three major acquisitions of State Blue Cross companies purchased by Wellpoint, resulting in overall growth
and efficient operation.
Developed comprehensive roadmap for IT physical and logical infrastructure, which included strategies to
enhance overall efficiency and improve time to complete changes.
FREMONT COMP, Glendale, CA 1998
– 2001
Program Director, Infrastructure and Operations
PMO and COE Director
Hired to work with/for corporate executives to conceive, staff and run key strategic programs/projects
enhancing corporate operations in order to establish Fremont Comp as the premier national Worker Comp
Corporation.
Key Projects:
Successfully conceived and led all Projects/Programs relating to Operations, Infrastructure, Applications
and out sourced vendor management.
Implemented an IT wide PMO and COE to form nucleus for centralized project intake, change
management, and efficient staff utilization
Drove uptime, as measured from workstation performance and availability, from 70% to 99.99%.
Partnered with Executive Management in support of efforts to enhance margins and rebuild business to
turnaround depressed premiums with an ambitious strategy to grow the business nationally.
Managed and operated the IT integration of two major corporate acquisitions, resulting in 200% increase in
annual premium volume.
Conceived, developed and operated the architectural model for WAN and LAN, Internet and Intranet, and
led the expansion of the business infrastructure, growing to 75 sales offices nationally.
Managed outsourced relationships with EDS and IBM Worker Comp and claims processing systems.
Then, as successor in house developed system was ready for deployment, led activities with vendors to “in
source” those operations.
Led the successful remediation of all outsourced and in house computer systems for Y2K.
WASHINGTON MUTUAL BANK, Northridge, CA
1996 1998
Vice President, Enterprise PMO
Originally hired to lead wholesale infrastructure upgrade and migration from second generation equipment
throughout Great Western Bank, was retained by successor bank, Washington Mutual, to lead major projects
in Infrastructure, Mergers and Acquisitions, and convergence of applications systems related to bank
operations.
Key Projects:
Conceived, designed and managed a total transformation of the Great Western infrastructure resulting in
significant uptime improvement while establishing a consistent architecture for operation and
communication. This transformation greatly improved all aspects of communications throughout the
enterprise, while saving millions in maintenance costs.
Re built operations to accommodate the acquisition of several California Banks into the WAMU
infrastructure and Operation. These elements were critical to the aggressive expansion of WAMU and each
success empowered the next through the evolution of the technical processes.
Drove applications migration teams to converge multiple bank operation under a single set of operating
software.
Successfully revitalized Mainframe operations including the migration from Hitachi to IBM mainframes.
Re organized and re aligned operations and development groups to exploit emerging work and
contemporary approach to project management.
CAIR SYSTEMS CORPORATION, Irvine, CA
1991 1996
Vice President / Enterprise PMO
Principal Program Manager
Key Projects:
Re conceived, developed and operated entire Property and Casualty Insurance Product line into a more
competitive and contemporary architecture.
Invented and innovated a number of products to enhance revenues, extend company lifespan, and preserve
market presence.
Employed OCR technologies to provide cost effective way products to enable physicians and dentists to
transmit electronic dental claims.
Re ported Physician Practice Management Systems for transparent operation under multiple OS’s
EDUCATION and PROFESSIONAL DEVELOPMENT
US Navy-- Electronics Technician School
University of Washington, Seattle, Pacific Coast Banking School Graduated 1989
PMI---PMP Certification in process
ICD-10 courses through PMI and HIMSS
EPIC various classes (Clarity, Resolute, Cadence, ADT/Prelude)
Six Sigma Courses
Affinity Groups:
• PMI
• HIMSS
• ICD-10 Professionals Networking Group
• PMO Directors
• Healthcare Executives Network
• Project Manager Community
• Healthcare-IT/EHR/HIS
• The Project Manager Network
• The Open Group
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