Customer Service Representative

Keila Feliciano Cel. 609-***-****

*** *** ****** **************@*****.***

Camden, NJ 08105

Objective: To obtain a position in which I can use my skills and experience to assist my employer reach their goals.

Skills and Qualifications

• Excellent customer service, strong organizational, planning, and problem-solving abilities.

• Ability to manage and prioritize the daily work effectively, also ability to communicate professionally, concisely, and effectively with internal and external customers.

• Administrative and interpersonal skills.

• Ability to handle multiple conflicting priorities simultaneously.

• Proficient in various computer programs and internet searches.

• Experience as team work and team player

• Ability to meet deadlines

• Bilingual Spanish and English

Experience:

Corner Bakery Moorestown, NJ 03-2014-present

Catering Assistant

• Transports all materials to and from the event area, following all health and safety qualifications for food and serving ware.

• Set up, decorate, and prepare serving and dining areas according to specific directions and layout plans established by the catering manager.

• Clean, wash, peel, and cut fruits, vegetables, and other food for optimal presentation.

• Prepare food in an attractive and appetizing way according to the caterer.

• Responsible of taking orders for catering, cashier, and customer service.

• Prepare and deliver catering orders.

Target Cherry Hill, NJ 12-201*-**-****

Customer Service Representative

• Responsible for ensuring that each customer receives the best service possible, and for assisting in the execution of all store initiatives that contribute to generating sales

• Responded quickly and resourcefully to customer requests or concerns

• Represented the store in a professional and positive manner.

• Received store deliveries

• Responsible for changing prices correctly and cashier.

Education:

Prism Career Institute-Medical Assistant 2010 Cherry Hill, NJ

High School Diploma – CERN High School 2008 Pennsauken, NJ

References: Available upon request

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