Service Management

Pasupulati Anil

*********.**********@*****.***

Mobile: 408-***-****

Sr. Programmer/Systems Analyst

Summary

Mr. Anil Kumar Pasupulati has over eleven years of experience in Oracle

Applications System, excellent implementation experience Using Application

Implementation Methods, doing gap analysis, Specialized in Distribution &

Manufacturing 11i & R12 Modules: Oracle Inventory, Oracle Purchasing and

Oracle Order Management/Shipping, Advanced Pricing and four years Domain

experience in Manufacturing Industry. Mr. Kumar is proficient at

functional aspects, testing, implementing and training. He has excellent

functional skills in the areas like Extensions, Conversion, and Reports.

Mr. Kumar has broad functional experience of modules in Order Management,

Shipping,Advance Pricing, ipayments, Oracle Warehouse Management, Oracle

Purchasing, iProcurement,isupplier,Oracle Costing, Bills of Material, Work

In Process, Advanced Supply chain planning,Quality, ECO and Service

Contracts (OKS), Payables and Receivables. He has exposure in varied

business processes of many fortune companies. Mr. Kumar has outstanding

organizational skills, work ethic and drive to succeed. He has good

interpersonal skills, ability to work well and hard with multidisciplinary

teams, excellent communication skills, experienced in handling large

workforce, skilled & unskilled, wish to learn new things and concepts. Mr.

Kumar is certified R12 Oracle Inventory Management & Order Management

Fundamentals.

Knowledge

. Technologies: Oracle 9i,TOAD PL/SQL Developer Oracle Utilities

. Functional Expertise: Oracle Applications 11.5.10, R12, Fusion

Costing and Modules of Order Management, Oracle Advance Pricing, TCA,

Service Contracts (OKS), Oracle Configurator, Oracle Purchasing,

Oracle Quality, Oracle Inventory, Oracle Shop Floor Management, Oracle

Bill of Material, Oracle Work In Process,ECO,ipayments,TCA and

Service Contracts (OKS), Payables and Receivables modules

. Industry Expertise: Manufacturing Industry, Educational Services

Hitachi Consulting Experience

PPG

SCM WMS Functional Lead Jun2014 - Till Date

Location: Pittsburgh,PA, USA.

. Responsible for key areas of cross-functional integration, including

organization structure.

. Created BR-100 documents for WMS, Purchasing and Inventory

. Worked on set-ups for WMS replenishment tasks. Created WMS picking

rules and all WMS set ups. Worked on customizations in WMS

. Worked on various warehouse management systems Process like

Receiving, put away, replenishment, slotting, picking, packing,

shipping, labor management, Customer Orders, shipments, Purchase

Orders, Receipts.

. Created new functional design documents (MD.050), Business Requirement

Documents for the enhancements

. Performed Demo about Oracle WMS to the business users.

. Multiple Custom extensions,Conversion,Interfaces, Shipping document

reports

. Own entire Data Conversion of OM, PO and INV from their legacy

Tandem system to Oracle and accurate import & validation has been one

of the most critical areas in this project

. Worked on designing new label formats (LPN labels and Material

labels).

. Worked on Inventory Item Open Interface for bringing items into

Inventory

. Designed the outbound interface that extracts Items that do not have

categories assigned for a given category set category assignments

. Involved in EBS - OTM Integrations. Inbound, outbound Shipment

Integration with BizTalk Middleware.

. Responsible for setting up standard testing environment as well as

perform monitoring of system test phase

. Interact with the end-users in resolving major issues and also during

gathering requirements for new enhancements

. Developed the TE40 for internal orders and conducted unit testing.

. Coordinated multiple rounds of integration testing to ensure business

processes were thoroughly addressed by the solution from Operations

perspective

. Successfully executed CRP1, CRP2, and UAT

Nintendo

SCM O2C Functional Lead Jan 2014 - Jun 2014

Location: Redmond, WA . USA.

. Business process documentation.

. Responsible for key areas of cross-functional integration, including

organization structure.

. Multiple Custom extensions designed to fit gap the order process Flow.

. Brain storming sessions with, key business users and business

process/application owners and the Entire IT Development team to

finalize a high level solution approach on major business

areas/functions and also to bring in most of the painful offline

business functions into single integrated process.

. Process Centric Integration and Process automation using oracle

workflow customizations.

. Event Driven Integration through Business events.

. Solution design for the third party Integration Interface for external

Shipping systems FED-EX, UPS through SOA Based Integration.

. Payload Template Design for the payloads Interface mapping.

. Order import Integration through various sources by Integrated SOA

Gateway.

. Implemented Oracle SOA payload template design and B2B module using a

B2B adapter to read and send messages to third party partners.

. Inter-enterprise integration with internal data and processes by

linking them with customers and other corporate enterprises,

heterogeneous enterprises to interact in diverse business

transactions.

. Credit card Payment process through Chasepaymentech servlet

configuration.

. Credit card Tokenization, Auth, Capture through out of box designed.

. Customer Tier based price solution through Advanced Pricing solution.

. Involved in Order Management, Shipping execution, Advance pricing,

oracle payments, iprocurement, quality, Advanced collections, Credit

Management.

. Customer Return process through reverse logistics through Depot

repair.

. Supporting production issues in SCM and Finance modules.

Symmetricon

SCM Functional Lead Dec 2012 - Jan 2014

Location: San Jose, CA . USA.

. Project is Upgrade of Oracle Applications 11.5.10 to 12.1.3.

. Business process documentation.

. Value Added objects enhancements done for business critical objects

with respect to R12.

. SCM Distribution CEMLI objects Impact study and Modified with the new

Tables and API's.

. SCM pre-upgrade,post -upgrade activities done for SCM modules INV,

PO, OM, Advanced Pricing, BOM, WIP, Quality, ECO, iProcurement,

iSupplier, ASCP.

. All Personalization affectivity compared with 11.5.10 and R12.1.3.

. All Business Flows Tested end to end Cycles.

. Enhanced Functionality in R12 User manuals created and user training

provided.

. Continued with Client Regular production support issues parallel with

Hitachi AMS Support.

.

Spectrum Chemicals

SCM Functional Lead Jun 2012 - Oct 2012

Location: Hyderabad, India

. Project is Upgrade of Oracle Applications 11.5.10 to 12.1.3.

. SCM Distribution CEMLI objects Impact study and Modified with the new

Tables and API's.

. CRP / UAT Cutover time before upgrade Count has been Taken and after

upgrade count will be compared with data accuracy.

. All Personalization affectivity compared with 11.5.10 and R12.

. All Business Flows Tested end to end Cycles.

. Enhanced Functionality in R12 User manuals created and user training

provided.

. R12 Enhanced Picking Rules issues Resolved.

. R12 Advance Pricing Qualifier data migration issues resolved.

. R12 Enhanced Material Statuses issues resolved against Sales Order

Picking/shipping.

. Coordinated, supervised, and lead design efforts to build the new

system.

. Purchasing module with Purchase order functionality, Receiving,

Payment cycle executed with Accounting. Worked on accrual Accounting

Reconciliation process.

. Supplier migration issues and new Supplier setups.

. Supplier accounting values default to all new supplier sites for the

new supplier.

. Banking Details page to record the supplier bank accounts that

suppliers and supplier sites use for payment transactions.

. Define supplier bank accounts, Supplier Bank Account migration issues.

. Supplier and key purchasing and payment setup information for supplier

sites.

. Purchasing and payment options for supplier sites setups.

. Taxpayer ID Validation, Tax Registration Number Validation.

. Supplier Audit Report reconciled for the Duplicate supplier data.

Beach Body Inc.

Functional Lead May 2011 - May 2012

Location: Hyderabad, India

. Implementation Functional lead role to design business process mapping

from legacy system to applications.

. Established the vision and roadmap for the legacy system and ad-hoc

templates and requirements, analysis, and design.

. Ensured the initiatives adhered to the user experience standards and

best practices for the new application system.

. Worked in iPayment Module with Order management Module for different

Types of Payment Method Modes Enhancements and UK Roll-out Project,

another Business Currently working in Legacy (By Design) system

migrating to 11.5.10 Existing system.

. Client Portal business integrated with Oracle application system with

SOA BPEL Integration layer Mapping established.

. Coordinated, supervised, and lead design efforts to build the new

system.

. Assessed and coordinated efforts to configure a new implementation of

the Oracle E-Business.

NetApp

Functional Lead Mar 2011 - May 2011

Location: Hyderabad, India

. 3 month role to Responsible for data migration for upgrade master data

in to R12 Instance.

. Designed Interface for live data migration from base 11.5.9 instance

to R12 for the Multilevel Instance.

. Responsible for the creation of conversion interface and test

documents for foundation objects.

. Tested and validated the foundation objects in R12 Instance and

delivered.

Prior Work History

Amway

Offshore Functional Lead Jun 2010 - Mar 2011

Location: Hyderabad, India

. Project is Upgrade of Oracle Applications R12.0.4 to 12.1.1.

. Solely responsible for Analysis on Upgrade impact on Customized

extensions and Existing Business Flows.

. Project Delivery, Resourcing, establishment of Support Process &

effective monitoring.

. Responsible for the delivery of the Customer technical & functional

solution from offshore.

. Data Migration, Business System Integration Testing, Data verified and

tested.

. Involved in Co-ordination between the Customer onsite team and the

offshore team.

. Created Unit Scripts and Business Scenarios which reflect the

requirements.

. Customized user interfaces that met the needs of their high-volume

repair operation and integrated the solution with Teleservice, Service

Contracts and Install Base.

. Lead the cross functional teams in developing the extension that

included multiple modules (Quoting/ OM/ Pricing/ Service Contracts).

Determined and negotiated the deliverables and delivery schedule with

the client.

. Involved in setup and implementation of Service Contracts depending on

functional setup changes/enhancement.

. Registration of process definitions to validate the service contracts

created from quotes.

. Executing and testing of Quotes created from Service Contracts which

is known as Super Quotes using oracle standard APIs.

. Development and testing of Quotes created from Service Contracts which

is known as Super Quotes using oracle standard APIs.

. Involved in conversion programs for Items and Service Contracts using

Oracle PL/SQL and Standard APIs.

. Responsible for development of service contacts conversion program.

. Worked on Data Conversion of Contracts data.

. Developed utilities to change the Billing Amount, Billing Frequency

for a Service Contracts in Service Contracts Module.

. Customized the Contracts Approval Management Workflow to check for the

Profitability Analysis of the Contract.

. Defined the Custom Rule Groups and Rules in the Contracts Module.

. Involved in Customized Service Contract Electronic Renewals.

. Worked as a business analyst for project to expand the implementation.

. Of Service Contracts (SC/OKS/OKC) and Install Base.

. Defining the Different Contract type items like Service, Warranty,

Subscription, and Usage.

. Work breakdown, deciding on Timelines, Estimations and Tracking.

Oracle India Pvt Ltd.

Oracle Fusion Apps Development & SI Testing in Costing Feb 2010 - Jun

2010

Location: Hyderabad, India

. Fusion Apps Costing Architecture overview.

. Fusion Apps Costing Inventory Transactions Accounting Flow Validated

through Test Scripts.

. Fusion Apps Costing Receipt Accounting Flow Validated through Test

Scripts.

. Fusion Apps Costing, Analysis for item Cost at lower Granular level.

Boar's Head

Offshore Functional Lead Nov 2009 - Deb 2010

Location: Hyderabad, India

. Created Module Design documents for Shipping Documents Pick Slip, Pack

Slip, and BOL Reports.

. The project involves meeting the client requirements.

. Prepared MD50 Documents and CV40 Documents for Conversions.

. Worked closely with development team for CEMLI development and

testing.

Art.com

Offshore Functional Lead, Implementation Oracle Application R12 Aug

2008 - Nov 2009

Location: Hyderabad, India

. Responsible for the delivery of the Project objects.

. Involved in Co-ordination between the Client, Onsite Team and the

offshore team.

. Work breakdown, deciding on Timelines, Estimations and Tracking.

. Assisted the team in understanding the Requirements, design of various

algorithms and the Performance requirements of the system.

. Fit gap analysis on the requirement. Proposing solutions for gap using

extensions. Worked on approx. 30+ extensions.

. Coordination with development team, testing of the new designs

including extensions, conversion, interfaces and reports.

. Conceptualization on Picking and shipping processes to meet the

business requirement. Coordinate for development and testing of the

new picking and shipping solution. Third party interface validation

for shipment.

. Custom solution with OM work flow modification to meet the specific

business requirements.

. Modified Oracle Configurator flexibility to fully customize runtime

UIs, can leverage seeded templates to generate UIs .Users can

represent model nodes, including BOM nodes, with a number of different

UI controls, including drop-downs, tables, and radio button groups.

. Implemented E-Biz Tax with exceptions & custom Level tax calculations

for shipping charges.

. Integration Objects Cross checking with Account Payable, Account

Receivables & General Ledger Modules.

. Involved in Test cases reviews.

. Do analysis of the change requests and provide the client with the

expected person-hours required to close the request Develop, maintain

and modify the customized reports programs and database triggers.

. Preparation of full cycle Test Cases and coming out with Unit

Testing/System Testing.

Herbalife

Offshore Functional Consultant, Oracle Application Implementation 11i

Aug 2008 - Nov 2009

Location: Hyderabad, India

. Involved in OM global Roll out for India, AS a part of the initial

phase of Implementation of the project the AS-IS Process study was

being conducted for the business Flow to Fill the Gap.

. Do analysis of the change requests and provide the client with the

expected person-hours required to close the request Develop, maintain

and modify the customized reports programs and database triggers.

. Preparation of full cycle Test Cases and coming out with Unit

Testing/System Testing.

CVRD-Vale

Offshore Functional Lead, Support Project Oracle Apps 11.5.10 Dec 2007 -

May 2008

Location: Hyderabad, India

. Worked with AMS Team on Production Support, Solving the Production

Tickets, like Transaction issues, Setup change issues & Custom Code

issues.

. Do analysis of the change requests and provide the client with the

expected person-hours required to close the request Develop, maintain

and modify the customized reports programs and database triggers.

. Preparation of full cycle Test Cases and coming out with Unit

Testing/System Testing.

Worthington Industries

Offshore Functional Lead, Implementation Oracle Apps 11i Mar 2006 - Nov

2007

Location: Hyderabad, India

. Analysis for the MD.050, Requirements, Business Processes and work

with the development team to fix the issues, testing and deliver.

. Custom objects covering various extensions, reports and interfaces on

discrete manufacturing, Order Management, Shipping execution,

Inventory and Purchasing.

. Supported EDI Transactions Inbound & outbound. Standard Customer

Profile with Oracle ecommerce Gateway.

. Supported Oracle Shop Floor Process with multiple extensions.

. Supported multiple Quality Extensions for Shop Floor process

-Nonconformance and Disposition solutions with related collection

plans,ISO 9000:2000 and QA9000 - 4.13 - Control of Nonconforming

Product,AS9100 - Clause 8.3 - Control of Nonconforming

Product,nonconformance sources : Quality Inspection Collection plans

for receiving, work-in-process, and finished goods .Other quality

collection plans, such as testing, and packaging .Nonconformance

identified by suppliers, Equipment nonconformance's.

. Corrective Action Requests via a pre-configured set of seeded

collection plans. Notifications through Workflow. Quality Results

Report Writer - reporting on a single collection plan. Oracle

Discoverer - analyzing data across multiple plans and providing an

enterprise view of corrective action requests across multiple

organizations. Through customized Work flow Depend on Item

Specifications. Post Production Support & New enhancements.

. Analyzing the issues reported on the custom solutions.

. Interaction with system engineers and business users for the post

production issues.

. Do analysis of the change requests and provide the client with the

expected person-hours required to close the request Develop, maintain

and modify the customized reports programs and database triggers.

. Full cycle System Testing was done successfully taking full ownership.

Bharti Tele ventures Ltd (Airtel)

Functional Consultant May 2005 - Feb 2006

Location: Delhi, India

. Support Analyst for the Issues Resolvation for Inventory, Purchasing

Modules with Indian Localization.

. Key Role in Month End Closing Process.

. Hands on Sql Queries for Trouble shooting& Reconciliation.

. Involved in Migration Process 11.5.3 &11.5.8 to 11.5.10, Multi

Instances to single Instance

. Knowledge of troubleshooting for the Month end Closing Issues with

Account Payable, Account Receivables & General Ledger Modules.

. Work on the technical problems that come up during the month-end and

quarter-end closing.

. Provide the necessary Training to the IT helpdesk to enable them to

support End users and Business.

. Man Resource Planning according to the quality, importance and

priority of work.

MRF Tyre Manufacturing Industry

Functional Consultant Jun 2003 - May 2005

Location: Andhrapradesh, India

. Develop business requirements for ERP Implementation and analyze the

scope.

. Worked with the ERP Taskforce in business process mapping.

. Hands on experience with setting up multi-org structure and set up

steps in Inventory, Purchasing, and Order Management.

. Involved in the development and user testing of in-house ERP software.

MRF Tyre Manufacturing Industry

Production Engineer Mar 1998 - Jun 2003

Location: Andhrapradesh, India

. Responsible for production management and control, product scheduling

and inventory management. Responsible for quality assurance and

maintenance of Statistical Process Charts. (SPC).

. Audit Production Departments for 5S compliance. Production Planning,

Scheduling, inventory management and prompt supply of materials to the

demanding warehouse.

. Ensure implementation of procedures and standards.

Education and Certifications

. B.Tech in Mechanical Engineering from Jawaharlal Nehru Technological

University, Hyderabad

. Diploma in Mechanical Engineering from JNGP, Hyderabad

. Pursuing Diploma in Project Management from Central University of

Hyderabad, Hyderabad

. Oracle Certified Expert in E-Business Suite R12 Oracle Inventory

Management & Order Management Fundamentals and Supply Chain Management

Implementation Specialist: Oracle Purchasing

. In-house training in Service contracts, Analysis on Service Contracts

depending on functional setup changes. Service contracts from quotes,

Ensured the dependencies of Service contracts with pre-existing

module.

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