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Project Management

Location:
Billerica, MA
Posted:
March 17, 2015

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Resume:

GERALD SALVAS Page PAGE *

PROFESSIONAL EXPERIENCE

(Continued)

GERALD SALVAS

*** ****** ** ******, ** 01854

432-***-**** ~ ***********@*****.***

www.linkedin.com/in/jerrysalvas/

OVERVIEW OF QUALIFICATIONS

* Skilled, accomplished IT Professional offering unique blend of knowledge and experience in IT Project Management, IT Infrastructure Management and Support within the Oil & Gas and Telecommunications sectors.

* Adept at working closely with project teams for timely delivery of projects as per project schedule, ensuring deliverables that match requirements.

* Expertise in design and establishment and maintenance of a robust IT infrastructure that meets business and security requirements.

* Delivered three babies while working in emergency medicine.

* Well-versed with vendor selection and evaluation of vendor capabilities for cost-effective sourcing.

* An excellent communicator with keen analytical ability and information analysis skills. Proven ability to manage multiple priorities in high pressure environments.

ACADEMIC BACKGROUND

UNIVERSITY OF PHOENIX

* Master of Business Administration, focus on Project Management, 2014

* Bachelors in Information Technology, 2011

CERTIFICATIONNS

* PMP, in progress, expected completed in 2015

* CCNA-S(retired) A+, HP ProLiant Server, Lenovo, HP ASP, Dell

* Certified Lenovo, HP, and Epson Repair Technician

EMPLOYMENT HISTORY

Halliburton, Odessa, Texas 2014 – present

Field Support Analyst, Sr.

* Provided troubleshooting support for maintenance of network connectivity, servers and phone systems over different contact channels, as well as in person, in a 24x7 environment.

* Maintained an inventory of equipment that included tracking of working/non-working equipment and provided recommendations for cost-effective maintenance of existing equipment to reduce IT infrastructure costs.

* Mentored and trained staff across multiple, geographically dispersed locations to provide frontline, immediate support to users for speedy resolution of reported problems.

* Provide expertise and reliability in integration of hardware / IT infrastructure of newly acquired companies, with focus on seamless integration.

* Closely collaborate with teams to ensure seamless project delivery within time and budget constraints.

* Provide direction and support to team members, ensuring speedy resolution of reported problems across multiple locations throughout Texas.

* Prepare reports to provide feedback to senior management on status of project progress.

LINN ENERGY, Odessa, Texas 2011 – 2014

Field Support Analyst II

* Provide expertise and reliability in integration of hardware / IT infrastructure of newly acquired companies, with focus on seamless integration.

* Formulate and implement project plans for hardware integration, equipment and training of employees in day-to-day processes as well as training on specialized oil & gas software.

* Installation, configurations, and troubleshooting special software including Well View and Evin.

* Closely collaborate with teams to ensure seamless project delivery within time and budget constraints.

* Provide direction and support to team members, ensuring speedy resolution of reported problems across multiple locations throughout Texas.

* Serve as Verizon and AT&T Administrator, responsible for ordering, upgrade and troubleshooting of cell phones and MIFI.

* Prepare reports to provide feedback to senior management on status of project progress.

CHEVRON/COMPUCOM, Midland, Texas 2007 – 2011

Technical Support Analyst

* Responsible for maintenance of IT infrastructure across multiple locations.

* Provided troubleshooting support for maintenance of network connectivity, servers and phone systems over different contact channels, as well as in person, in a 24x7 environment.

* Identified non-value add activities to provide recommendations for process improvement and optimization that led to 99% reliability of network infrastructure.

* Evaluated vendor capabilities and negotiated with vendors for cost-effective procurement, with best warranty terms, to secure the best interests of Chevron.

* Maintained an inventory of equipment that included tracking of working/non-working equipment and provided recommendations for cost-effective maintenance of existing equipment to reduce IT infrastructure costs.

* Analyzed requirements for new equipment and provided recommendations for cost-effective purchase of equipment, within budgets. Negotiated with vendors for best warranty terms.

* Mentored and trained staff across multiple, geographically dispersed locations to provide frontline, immediate support to users for speedy resolution of reported problems.

VALCOM COMPUTERS, Midland, Texas 2006 – 2007

Service Technician

* Configured Cisco routers, switches and set up the network infrastructure, besides set up and maintenance of computer systems and VoIP systems for external clients.

COX COMMUNICATIONS, Midland, Texas 2002 – 2006

Field Service Technician

* Installed and maintained analog and digital video services, high-speed internet and wireless as well as wired networks. Provided technical support for VOIP based telecommunication systems.

* Drove 10% reduction in accidents/incidents through development of key safety strategies and recognized for delivering Safest System of the month in 2004

AMERICAN MEDICAL RESPONSE, Midland, Texas 1990 - 1998

Operations Manager, Paramedic

* Developed and implemented operational plans to provide emergency medical services, in a fast-paced environment, with a team of 50.

* Recognized for driving 12% increase in revenue through streamlining resource scheduling and overtime.

* Led two high visibility projects for uniform change and system status management that focused on achieving improvement in perception and efficiency.

* Implemented robust systems, procedures & best practices to achieve continuous improvements.

* Involved with material procurement and vendor management, ensuring availability of optimum inventory levels.

* Ensured that the concepts, practices, and expectations for performance management, within and between the teams, are understood and consistently applied.

* Coached and influenced team performance to exceed standards for quality, cost, efficiency, and safety.

IT SKILLS

Project Management: MS Project,

Software: MS Office Suite, Direct Access, Remedy, Clarify, SCCM, Well View,

Evin

Operating Systems: Windows

Networking: TCP/IP Protocols, Cisco, ASA 5500 Series, Switches 2950 Series, LAN,

WAN, SMTP, DHCP Cisco, ASA 5500 Series

Telecommunications: VoIP



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