Customer Service Manager

Andrea J. Fuller – *************@*****.*** 310-***-**** cellular

I am a highly energetic, productive, and positive professional with over 12 years of

experience. As a voluntary community educator, I communicate diplomatically and

sympathetically with individuals from various social, cultural and economic backgrounds on

a daily basis. My extensive customer service training enables me to provide excellent customer

service and care.

SUMMARY OF QUALIFICATIONS

• Effectively communicate with a diverse community of ages and socio-economic

backgrounds

• Supportively assist senior community in daily household management and function

• Experience in bookkeeping and inventory

• Extremely patient and encouraging demeanor

PROFESSIONAL EXPERIENCE

HOME HEALTHCARE PROVIDER 2009-2013

IN-HOME SUPPORT SERVICES Los Angeles, CA

A government program which provides in-home services for individuals over 65 years of age,

disabled or blind.

• Household Maintenance

• Organization and sterilization

• Grocery shopping and meal preparation

• Medication inventory

• Coordinate social events

• Computer maintenance and instruction

• Assist with hygiene and personal care

• Manicure/pedicure

• Hair styling

SHIFT MANAGER 2005-2007

VENICE GRIND Los Angeles, CA

A coffee shop and eatery

• Supervise and train new employees

• Balance register drawers and perform store deposits

• Maintain inventory

• FIFO/LIFO

ADDITIONAL EMPLOYMENT

• Security Guard 2004-2005

Paramount Private Security, Inglewood, CA

• Head Cashier/Stock Person 2002-2004

99cents Only Store, Los Angeles, CA

EDUCATION

HIGH SCHOOL DIPLOMA 2001

ICDC Los Angeles, CA

TAX PREPARATION CERTIFICATE 2005

ICDC Los Angeles, CA

SKILLS/QUALIFICATIONS

• Microsoft Office 2003, 2007, 2010 and 2013: Word, Excel, Outlook

• Proficient in Bookkeeping: Quick Books, Peachtree Applications

• 40 WPM

Contact this candidate