Quality Engineering

Erika Lei P. Agahan

OBJECTIVE

To obtain an engineering position in R&D, process, or quality in a

manufacturing setting and utilize leadership, communication, and

analytical skills to support a growing, people-oriented, high-

technology, and sustainability-minded corporation

HIGHLIGHTS OF QUALIFICATIONS

- Experience in analyzing and interpreting data

- Demonstrates strong interpersonal skills

- Ability to work independently with minimal guidance

- Determines own work priority

EDUCATION

University of Tennessee, Knoxville, TN Graduated: May 2012

B.S. Chemical Engineering, Cum Laude

Biomolecular Concentration

Environmental Engineering Minor

Overall GPA: 3.62 (4.0 scale)

EXPERIENCE

Denso Manufacturing Tennessee, Maryville, TN June 2012

- present

Audit Coordinator, Quality Assurance Engineering October

2014 - present

- Manage the Instrument Cluster division-wide Internal Quality

Audit System

- Develop and update the annual Internal Audit Plan including

all aspects of the quality management system

- Utilize process based approach when conducting internal

audits of all shifts of the management, production, product,

and support processes

- ISO/TS 16949:2009 AIAG / Plexus Exemplar Global-Certified

November 2014

Specialist, Product Quality Engineering June

2012 - present

- Responsible for ensuring and sustaining high quality to

customers

- Lead cross functional team meetings to identify, address, and

resolve mass production 0-mile quality-related customer

concerns

- Coordinate process change approvals between design and

manufacturing plant

- Analytic support for investigation of various potential

failure modes and quality issues on instrument cluster

product

Eastman Chemical Company, Kingsport, TN August 2011 -

May 2012

Process Control Intern through University of Tennessee

- Used Aspen HYSYS to optimize existing process for production

of DE Acetate (diethylene glycol monoethyl ether acetate)

Y-12 National Security Complex, Oak Ridge, TN June 2011

- May 2012

Engineering Intern, Uranium Processing Facility

- Created Operating Mode Summaries for the design of the new

facility

- Generated Function Flow Diagrams for incorporation into

System Design Descriptions

- Consolidated P&ID data for Reliability Availability

Maintainability Equipment Mapping

- Modeled two-stage evaporator process in ChemCAD to aid in

system design

- Performed transient heat/mass transfer calculations in order

to model a 30% HNO3 puddle and its safety effects

University of Tennessee, Knoxville, TN Summer

2010

Research Assistant for Dr. Ramki Kalyanaraman

- Researched phase change materials (PCMs) and their incorporation

into a building envelope for the 2011 Department of Energy Solar

Decathlon

- Created a MATLAB program using finite difference method

simulating how phase change materials changed internal

temperatures within the most current house plans to be built on

the National Mall in order to select optimum PCM melting

temperature

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