Manager Sales

Harold C. Surface, III

Mt. Pleasant, SC *****

********@*****.*** 843-***-**** www.linkedin.com/in/hsurface

Operations and Sales Professional

Results-focused Operations, Business Development and Sales Specialist who

optimizes resources through allocation of people and processes. Effectively

manages people and projects ensuring quality, high level of customer

service in a deadline driven environment in the most cost effective way.

Strong analytical and problem solving skills, proficiency with multiple

software applications and experience as a team lead. Strong organizational

skills with attention to detail and ability to work effectively on a team

and independently.

Professional Experience

GENERAL ELECTRIC POWER & WATER, Charleston, SC 2011 - 2015

Account Manager 2014 - 2015

Developed new business through prospect identification and cultivation in

NC and SC, contributing as individual and team member.

. Identified prospect universe, using innovative techniques resulting in

new possibilities previously unknown.

. Created market report and developed sales strategy based on conclusions,

ensuring sales resources aligned with strategy.

. Implemented cold-calling strategy, resulting in 32-site multinational

company bidding opportunity.

Lead Field Manager 2011 - 2014

Directed contract management for key account, including budget and

financial management, technical performance improvement, project

development and execution.

. Earned contract performance bonus every year by exceeding scorecard

goals.

GOODYEAR TIRE & RUBBER COMPANY, Houston, TX 2010 - 2011

Small Business Team Leader, Finishing and Latex

Provided leadership for 24/7 styrene-butadiene rubber (food and industrial

grades) and high solids latex manufacturing operations at Houston, TX

plant. Managed $12M annual operating budget, 70 union associates and 5

first-line managers. Member of senior leadership team and Latex Business

Team.

. Sustained zero OSHA recordable injuries nor reportable environmental

incidents over 12-month period by developing culture of safety and

compliance.

. Improved quality by forming and facilitating associate-led teams,

identifying and solving root causes of issues.

. Developed and prioritized capital investment plans, supporting goals and

maintaining high level of safety, environmental and productivity

performance.

INDEPENDENT FINANCIAL ADVISOR, Charleston, SC 2006 - 2010

Provided high net-worth clients investment and risk management services.

Specialized in incorporating alternative investments into overall portfolio

construction, increasing return and reducing volatility.

. Co-founded and built Blue Oak Wealth Management, LLC, 2006, hiring 12

employees and achieving gross sales of $12M through 2nd year of business,

while maintaining internal financial controls and reporting.

. Served as Chief Financial and Compliance Officer, navigating unannounced

FINRA audit, resulting in zero findings.

MERRILL LYNCH, Charleston, SC 2005 - 2006

Financial Advisor

Provided high net worth institutional clients with financial planning and

asset management services.

. Exceeded new business acquisition goals.

Harold C. Surface, III ********@*****.*** Page Two

MEADWESTVACO CORPORATION, Specialty Chemicals Division, Charleston, SC

1997 - 2005

Business Development Manager 2004 - 2005

Managed internal resources and processes, developing profitable new

businesses within Specialty Chemicals Division.

. Increased sales $2.5M by developing commercial carpet backing adhesive,

resulting in catalyst for additional adhesive product development.

Product Manager, Agricultural Chemicals 2003 - 2005

Served as internal liaison between research, product development,

production and marketing.

. Prepared and maintained demand forecasts based on global market trends,

regulatory issues and weather, ensuring optimal production capacity plan.

. Maintained customer relationships with Product Development PhD Chemists

and Chemical Engineers at major chemical companies, developing new

business opportunities.

Territory Manager, Asphalt Innovations 2000 - 2005

Managed sales territory covering Northeast US from KY through ME and

Eastern Canada. Sold highly specialized asphalt emulsifiers used in road

construction industry for slurry seal, micro-surfacing, recycling and base-

stabilization applications.

. Earned maximum bonus every year based on sales growth.

. Increased annual profits $3M by developing new market for crude tall oil

refinery waste byproduct.

. Developed and implemented comprehensive international business strategy

for asphalt adhesion promoter product line acquired from Rohm & Haas,

resulting in successful integration into existing portfolio.

Production Manager 1997 - 2000

Managed crude tall oil plant and refinery operations, including staff of 3

engineers and 12 operators. Designed process improvements, reducing costs

as well as enhancing safety and quality.

. Commissioned $4M crude tall oil process conversion from batch separation

through continuous centrifuge operation.

. Designed process modifications, reducing $450K per year disposal expense,

eliminating risk of production curtailment caused by excessive biological

loading on waste treatment plant.

. Improved refinery yield 1.5% and extended time between required

maintenance shutdowns 50% by designing patentable refinery light-end-zone

cooling process.

. Reduced off-grade product 30 % through updating and improving refinery

operating procedures and training.

Additional Experience

MEADWESTVACO CORPORATION, Kraft Division, Charleston, SC

Process Engineer, Power Department

Technical Service Engineer

Education

MBA, Duke University, Fuqua School of Business, Durham, NC

BS, Mechanical Engineering, Clemson University, Clemson, SC, cum laude

Licenses

Series 24, General Securities Principal License

Series 7, General Securities Representative License

Series 66, Investment Advisor License, and Life, Accident and Health

Insurance License

Harold C. Surface, III ********@*****.*** Page Three

Other Skills / Experience

Strategic Business Planning, Marketing and Business Development, Financial

Modeling and Analysis,

Sales and Relationship Management at the C-Level and the Shop Floor,

Selling Tangible and Intangible Products, Value Proposition Selling, SAP,

Salesforce.com,

Budget Planning and Control, Process Engineering Design, Equipment

Specification,

PLC and Distributive Process Controls, ISO, Process Safety Management, Food

GMP, HACCP,

HAZOP Reviews, Training, SOP Development, Environmental Compliance,

Hiring and Management of Professional and Hourly Staff, Management in Union

Environment

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