Customer Service Administrative Assistant

Lisa Signorelli

St. Louis, MO ***** Phone: 314-***-**** (cell) ********@*****.***

Objective

Quick-learning, adaptable professional who wishes to continue as a successful Administrative Assistant with an

organization focused on quality, excellence and customer service, where partnerships and relationships are valued.

Summary of Qualifications

• Dedicated, experienced Administrative Assistant with over 20 years of experience

• Engaging personal style with excellent track record of building strong relationships with Executive Management

• An Executive Administrative Assistant who is detail-oriented and deadline driven

• Excellent verbal and written skills

Professional Experience

MCCARTHY BUILDING COMPANIES, iNC. – St. Louis, MO January 3, 2000 to March, 2015

Executive Assistant

Key Duties/Results:

Manage all travel in Concur and expense reports in Oracle for Sr. Vice President, Vice President of Commercial, Vice

President of Education, Diversity Director and Project Directors

Exceeds quarterly and annual objectives which include pay applications, subcontracts, bonds, and insurance

Effectively handle situations requiring problem solving, diplomacy, reliability, and the ability to work with individuals at

all levels of an organization

Accurately keys time for various departments and jobsites weekly and run payroll reports

Manage all calendars and set up meetings internal and external

Plan yearly client events and shareholder meetings

Multi-tasking work for 10 individuals time management

Switchboard Relief

Develop documentation and maintain demonstration data for the Sr. Vice President, Vice Presidents and Project

Directors

Manage all correspondence sent out to clients

Responsible for receiving all pay applications and lien waivers from Subcontractors Maintained the accreditation

database for all computers; 100% accuracy levels

Keep all procedures up to date for Teamsight and Oracle, make new enhancements in system

Paric Construction St. Louis, MO April 1994 to December 1999

Office Manager, Project Administrator

Key Duties/Results:

Responsible for receiving all pay applications and lien waivers from Subcontractors

Prepared Subcontracts and bonds

Managed file room and archives

Investigated and resolved any client concerns with supervisor, other departments and/or Client Relationship Manager

in a timely manner

Lisa Signorelli

St. Louis, MO 63042 Phone: 314-***-**** (cell) ********@*****.***

Weskem Hall, st. louis, mo

Administrative Assistant

Key Duties/Results:

Provided excellent processing for confidential, classified and highly sensitive materials and documents

Operated and performed unit maintenance on multi function and multi user informational processing systems in mobile

Maintained all letters, material safety data sheets and contracts

Drafted technical and user documentation for the corporation’s Standard Operating Procedure Manuals

Education

Page 1

Patricia Stevens Career College-St. louis

Customer Service/Business

HAZELWOOD CENTRAL, ST. LOUIS

Page 2

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