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Vishal Balvantrao Gajare
Email: *************@*****.***
Ph.: +91-966******* / 940-***-****.
Seeking a position to utilize my skills and ability in the Hi-tech
Environment that offer's professional growth, resource full and flexible
future.
Professional Profile:
. A technology driven professional with over 3 year & 5 month of
experience in the areas of windows Desktop & server.
. Provide direct and remote L1-L2 application/server support in
environments.
. Active Directory Group Policy Objects (GPO); Group Policy Management
Console, DHCP and DNS
. Perform incident response and problem management.
. Monitoring disk space, event log, antivirus update of server etc.
. Extensive experience in installation, administration and networking
in various environments.
. Experience to Manage user profiles and users data.
. Active Directory user account Administration.
. User Account management in AD.
. Exposure in Active Directory support, system desktop support and
Technical support
. DSM - OS Image, Software Package deployment.
. File Server - File system backup management using NetVault Backup
Console.
. DHCP Server - Creating IP scope, reserve IP addresses for systems
on DHCP servers.
. Blackberry Link software & Avaya IP Phone Configuration
. Remote Support - Knowledge on enteo remote, Windows Remote
Administration etc.
. Data Encryption - Data Encryption and Decryption (Safe-Boot).
. Ticketing Tools - Knowledge on HP Open view v4.5/v5.0
. Troubleshooting client issue.
. Provide day to day Edge site reports for administrative tasks
. Support Client application applications installed
. Act on alerts received through Resource manage
Professional Experience: Current
Company: VDA INFOSOLUTIONS Client-Behr India PVT.
LTD 19.08 2013 to Till date
SOW:
. Server -and application health monitoring and reporting.
. Installation and troubleshooting of issues related to Windows
Server 2003/2008 R2 Operating System.
. Monitoring deployment of antivirus on all desktop and laptop
. Experience to Manage user profiles and users data.
. Troubleshooting issues related to Citrix resource manager,
applications.
. Ability to coordinates with end users to provide support and
resolve issues.
. Creating User account & Group Account,Creating Computer Account
. Configuration, Installation and Troubleshooting of Mail for Lotus
on Mobile devices
. Troubleshoot the network and resolve all the hardware as well as
software problems that occur on the servers.
. Identifying root cause of the problem in Windows server and
resolving by applying break fix or OS update.
. Configuration Lotus note on client site user account
. Upgrading Patching of windows & Application.
. Providing the access to the share drives on file servers.
. SAP client & Citrix installation, configuration
. Troubleshooting a client issue.
. Administration and maintenance DHCP Server
. Implemented and managed IP Addressing; configured TCP/IP
addressing on a server.
. Citrix Client related issues on client end.
. Monitoring devices and services and reporting to client, diagnose
the critical alarms.
. Resolving all tickets within SLA timeframe, working under ITIL
process.
. Perform troubleshooting in day-to-day Operations and Follow site
specific escalation matrix
. Coordinating with respective vendors for related issues/problems
& call log for it.
Company: Vintech Electronic System Client- Posco India Limited.
Pune 10.10.2010 - 30.06.2013
SOW:
. User management in AD.
. Exposure in Active Directory support, system desktop support and
Technical support.
. Client Systems - Installation & Configuration of Desktop & Laptops
(More than 500).
. Image deployment on client systems with O.S. hardening.
. Identifying System faults, Hardware issue coordinating with
respective vendors for related issues/problems.
. Providing Desktop hardware and Application level Support, Video
Conference
. Print Server management.
. Configuring Network File System, Managing user quota, Managing DNS,
DHCP.
. Monitoring devices and services and reporting to client, diagnose
the critical alarms based on Syslog.
. Perform troubleshooting in day-to-day operations and Following site
specific escalation.
. Resolving all tickets within SLA timeframe, working under ITIL
process.
CERTIFICATIONS
. Microsoft Certified Windows System Engineer. (MCITP)
. HP Notebook Certification
Educational Qualifications
Degree College University/Board Year Percentage
B.Com Siddheshwar Dr. BAMU 2010 2nd Class
Mahavidyalaya University
Majalgaon
H.S.C. NSM Pathri Aurangabad Board 2004 61.20%
S.S.C. NSV Pathri Aurangabad Board 43.66 %
2002
I.T.I Govt. BTE 2005-06
(Welding ITI Manwat 74.00%
Technology)
CERTIFICATIONS
Course Institute Year
MS-CIT Nikhil Computers 2003
Computer Hardware & Silicon Valley Pune 2010
Networking
MCITP windows 7 Seed InfoTech 2012
HP Notebook HP 2011
Personnel Details
Name : Vishal Balvantrao Gajare
Gender : Male
Residential Address : Laxmi Nagar, Lane no 6, Pimple Gurav, Pune -
411061
Permanent Address : A/P Brahmin Gally, Main road, Pathri Di. Parbhani
Date Of Birth : 08/02/1987
Marital Status : Unmarried
Nationality : Indian
Languages Known : English, Hindi, and Marathi
Hobbies : Playing Cricket, Driving, Listing Music
Declaration
I hereby declare that the above written particulars are true to
the best of my knowledge and belief.
Date:
Yours faithfully,
__/__/
Vishal Balvantrao Gajare