Project Management

Nik Nune

Phone: 780-***-**** Email: ***.****@*****.***

*** **, ********, ******* *** 2L4

SUMMARY:

• Business Analyst with 5+ years of experience in IT industry and also worked on various domains including Insurance,

Retail and Banking

• Strong knowledge of Software Development Life Cycle (SDLC), Agile and Rational Unified Process (RUP)

• Experience in working with Leadership Teams in creating SOPs and document templates for BA life cycle

• Successful and progressive record of hands on experience in managing, evaluating and defining requirements

• Experience in performing Business Process Analysis, involved in application redesigning and enhancements

and GAP analysis, creating Business Process Models

• Business Process Re engineering (BPR), Business process optimization and process mapping

• Experience in coordinating JAD/RAD sessions for gathering requirements, data and process models, Report Layouts,

and Wireframes and Prototypes

• Experienced in documenting Business Requirements document (BRD) and Functional Specification Document

(FSD) and maintaining Requirement Traceability Matrix

• Proficient in developing Use Case Diagrams, Workflow Maps, Activity diagrams based on UML using Rational

Rose and MS Visio

• Expertise in writing and implementing Test scenarios, Test cases, System testing, Regression testing

• Proficient in facilitating and performing User Acceptance Test (UAT) by working with internal and external Users /

Customers and obtaining delivery approval for the project

• Excellent interpersonal and communication skills with an ability to build professional relationships with peers and

superiors, and work comfortably with both business and technical professionals.

EDUCATION:

Bachelor of Engineering – JBIT College Of Engineering, India

TECHNICAL SKILLS:

Requirements Analysis Skills: Business Requirements, Business Process Analysis, GAP analysis, Use Case Modeling &

Analysis, Use Cases

Business Modeling Tools: MS Visio, Rational Rose, Requisite Pro

Requirement Management tool: IBM Rational DOORS, HP Quality Center ALM, Rational Quality Manager, Rally Dev,

Rational Clear quest, Juriba, AppDNA

Databases: MS Access, Oracle 9i/10g/11g, SQL Server 2005/2008

Methodologies: Agile/Scrum, RUP, Waterfall

Environment: Windows XP/NT/Vista/7

CRM: Salesforce

Team Collaboration Platform: MS SharePoint, EMC Documentum

Client: Alberta Blue Cross, Edmonton, AB

Project Dates: July 2013 March 2015 Role: Business Analyst

Project: Migration Project (MemberPro to FACETS)

Alberta Blue Cross offers free and low cost health insurance plans to eligible adults, children, families, and seniors living in

Alberta Province. This project involved migration of their existing mainframes legacy systems to a new integrated database

system that enhances the organization's consolidated reporting capabilities . The Centralized Database was built in

SQL and various reports were generated from it.

• Organized interview sessions with the client in gathering requirements

• Created Business and Functional requirements using JAD sessions

• Understood the existing environment and created Process flow diagrams for the new system

• Interacted with the various teams such as Enrollment, marketing, retention, claims processing teams and

understood various reports that are supposed to be generated

• Created Prototypes after collecting Report requirements and presented the Prototypes to the team For example

involved in creating reports like Marketing Effectiveness Report by Region, Daily Activity Report

• Involved in testing of reports, creation of report manuals and user guides

• Analyzed the existing reports to remove redundancy

• Understood the existing setup and created Data Mapping documents for Data Migration

• Worked with data analysts to ensure that the data was properly migrated

• Assisted in creating Test Plans and Test Scripts and was involved in integration

• Executed SQL Queries to test the Data Integrity

nvironment:

E HP Quality Center ALM, HP Quick Test Professional 11.0,

MS SQL Management Studio, MS SQL Server

2012, SQL, UNIX, Windows XP, Microsoft Visio, MS Project, MS SharePoint, Dashwork, Citrix connectivity, Business

Objects Desktop Intelligence, MemberPro, FACETS.

FGL Sports, Calgary, AB

Project Dates: August 2012 May 2013 Role: Business Analyst

Project: Point Of Sale System (Enhancements)

The focus on this project was to develop and improve the existing store level management applications that would integrate

and automate in store and back office functions such as reporting, updating, file maintenance, inventory management,

label and sign printing and continuous store level inventory control and management.

• Organizing and managing meetings between clients, conduct JAD sessions involving subject matter

experts (SMEs), development teams and analysts

• Performed an in depth analysis of the system's organizational structure, services and processes and created As Is

and To Be process models

• Gathered, analyzed and documented Business Requirements, Use Cases, Use Case Model and Activity

Diagrams

• Assisted in drafting the Application Interface Design (AID)'s with various documentations and diagrams

• Created UI mockups and provided walkthrough them to Business and Technical teams to approval

• Meeting with business users and defining Functional and Non Functional Requirements and obtaining Business

Sign Off

• Assisted in Configuration Change Management and Change Request handling by tracking and maintaining

requirements in the Traceability Matrix as per the request from Business and IT counterparts

• Lead multiple presentations using Microsoft Power Point for business and IT

• Worked with CRM Tool, Salesforce in optimizing, updating and monitoring customer data

• Worked on status reporting on a weekly basis to keep the management up to date on the progress of the projects

• Worked actively with Test Support teams for monitoring the test phases and activities

Environment:

Rational Quality Manager, Rational ClearQuest, Rational Doors,IBM BPM(v 8.5 )

UML, XML, Salesforce, MS

Office, Visio, Microsoft Project, Microsoft Visio, SQL, Rational Tools (ReqPro)

Royal Bank Of Canada, Toronto, ON

Project Dates: January 2010 June 2012 Role: Business Analyst

Project: Online Loan Processing System

Royal Bank wanted to upgrade the loan processing system, which is based on web services technology. Royal

Bank's OLPS Plus (online loan processor system) was enhanced using iterative approach using Rational Unified

Process (RUP).

• Inspected existing system and documents; reviewed new Charter/BRD Documents

• Participated in JAD Sessions and inspected legacy system with SME’s to understand new requirements, System

Features and understand the change in Business Process from the new system

• Interacted with business users & elicited requirements to further define Functional Requirements specific to Loan

Officers, Processors & Managers

• Made changes to existing Vision document, Use case Specification document and Functional Requirements

document using Rational Requisite Pro; Maintained version control via Rational Clear Case

• Redesigned User Interface mockups and validations using Dreamweaver & Visio for Fusion Banking Loan IQ

• Performed Gap Analysis between newly interfaced objects and functions with the existing system

• Participated in Design walk through with SMEs and Architects to baseline the business architecture

• Interfaced with developers to identify and resolve technical issues and bugs in the software to validate end user

requirements

Environment

: UML, Rational Rose, RUP, Rational Requisite Pro, Oracle 9i, XML, Jira, Fusion Banking Loan IQ

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