Manager Maintenance
Resume:
Juan Rodriguez
Experienced Leader/Manager
St. Louis, MO
**************@*******.*** - 314-***-****
To secure a career position that will allow me to utilize my experience
in Leadership and Human Capitol Management to increase profitability
and internal motivation of a specialized organization.
WORK EXPERIENCE
Owner/Consultant
Prizm Consulting Group - St. Louis, MO - June 2014 to Present
Responsibilities
Independently collect, validate, analyze and synthesize data to support engagement objectives.
Plan and complete assigned work within the engagement with high quality on time and on budget.
Prepare and deliver succinct, clear and insightful and influential executive-level presentations.
Proactively identify client needs and assist in developing solutions, this may include helping to identify business
development opportunities within the client.
Facilitate effective, cross-functional working sessions with clients and stakeholders.
Establish credibility and develop relationships with mid-level client managers.
Serve as a professional representative of P.C.G. in all public and client settings.
Developing expertise in multiple solution areas/practices
Participates in Knowledge Management activities as directed.
Portfolio Supervisor
U.S. Bank - Olivette, MO - March 2012 to June 2014
Responsibilities
Responsible for supervision of 18 non-exempt employees
Training of incoming employees for system operation
Training new employees for optimal collection performance
Reviewed F.D.C.P.A. with new employees
Maintenance of employee files (collections)
Coordinate collection of defaulted consumer credit agreements
Skip tracing lost or hidden consumers
Analysis of customer credit and financial statements
Accomplishments
Participated in Audit control process of several Collections vendors
Increased level of team Development
Collections Manager
GC Services - St. Louis, MO - 2007 to 2012
Multi-Unit Management
Responsible for supervision of 18 non-exempt employees and 4 exempt employees
Training of incoming employees for system operation
Training new employees for optimal collection performance
Reviewed F.D.C.P.A. with new employees
Maintenance of employee files (collections)
Coordinate collection of defaulted consumer credit agreements
Skip tracing lost or hidden consumers
Analysis of customer credit and financial statements
Legal Specialist
Village Green Companies - St. Louis, MO - 2005 to 2007
Collection of monthly rental payments
Posting of payments and expenditures
Credit Analysis of applicants
Overview of litigation matters and case selection (evictions)
Scheduling of all facets of Maintenance operations
Ensure completion of projects for scheduled inspections
Credit Portfolio Manager
Law Offices of Gerald Moore and Assoc - St. Louis, MO - 2003 to 2004
Responsible for supervision of twelve employees
Training of incoming employees for system operation
Training new employees for optimal collection performance
Reviewed F.D.C.P.A. with new employees
Maintenance of employee files (collections)
Collection of defaulted consumer credit agreements
Skip tracing lost or hidden consumers
Litigation & Compliance manager
Lindquist and Trudeau Inc - St. Louis, MO - 2001 to 2004
Responsible for supervision of several employees
Responsible for on-the-job- training of new employees
Audit employee files for proper documentation
Employee guidance for file maintenance
Collection of defaulted consumer credit agreements
Retention of attorneys for representation against debtors
Selection and pursuit of accounts to pursue legally
Analysis of client financial statements and credit applications
Store Manager
Rent-A-Center - St. Louis, MO - 1999 to 2001
Complete oversight of daily operations and maintenance
Daily reconciliation of cash drawers
Maintenance of daily, monthly, and annual reports
Collections of delinquent rental agreements
Credit analysis of all applicants
Collector
May Company - St. Louis, MO - 1997 to 1999
Collections of delinquent retail charge accounts
Negotiate proper payment schedules and amounts
Acceptance of personal confidential information
Skiptracing of lost or hidden consumers
Collector
Account Portfolios Inc - St. Louis, MO - 1996 to 1997
Collection of delinquent installment contracts
Negotiate proper payment schedules and amounts
Acceptance of personal confidential information
Collector
Midwest Collection Service - Chicago, IL - 1991 to 1996
Collections of delinquent retail and commercial accounts
Negotiate proper payment schedules and amounts
Acceptance of personal confidential information
EDUCATION
M.B.A. in Management
Lindenwood University - Saint Charles, MO
2010 to 2012
Bachelor of Arts in Arts Business Administration
Lindenwood University - Saint Charles, MO
January 2005 to January 2010
Business Management
St Charles Community College
2004 to 2005
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