Customer Service Manager
Resume:
Lauren Marie Kline
**********@*****.***
**** ***** **. ***. * Woodridge IL 60517
Objective: An Assistant Stre Director looking for a full time opportunity as an office manager.
Education:
Northern Illinois University
Bachelor of Science in Business Administration, May 2011
Experience:
Jewel Osco, 2007-Present
Sales Associate-2007-2011, Manager in Training-2011-2012, Assistant Manager-2012-2013, Assistant Store Director- 2013-Present
* Manages schedules for employees and organizes the payroll for the branch.
* Compiles common financials and bookwork weekly.
* Processes invoices through accounts payable system.
* Monitors daily sales and payroll using excel spreadsheet.
Northern Illinois University, October 2006-2009
Health Enhancement Employee
* Provided important information to college students.
* Assisted with reports that required advanced knowledge of Microsoft Excel and PowerPoint.
Dominick's Grocery Store, August 2005-August 2009
Deli Associate
* Demonstrated outstanding customer service by helping customers with any requests they have.
* Assisted with training new employees in the deli department.
Six Flags Great America, March 2003 - October 2005
* Handled cash and was responsible for a bank bag that was checked out after every shift.
* Sold the games and encouraged guests to continue playing until they won
Volunteer/Extra Curricular Experiences
* Volunteered for Save-A-Pet: Summer 2007-2010
* Direct music groups at the Newman Center at Northern Illinois University: August 2006-2011
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