Customer Service Administrative Assistant
Resume:
Shanikka Campbell
**** ***** **. *******, ** ****8
Hm. 281-***-**** Cell 832-***-****
***********@*****.***
Objective
To obtain a position within a company that will allow me to utilizing my
great communication skills and expertise in performing secretarial tasks
effectively, use my administrative skills in a highly stimulating
environment.
Education
1998-2002 Prairie View A&M University Prairie View, TX
Bachelor's of Business Administration in Information Systems
Work Experience
11/2013-Present Just A Taste, Inc. Missouri City, TX
Office Assistant/Customer Service Representative
. Oversee all operational duties such as payroll, bookkeeping,
accounting and vendor relations; oversee customer service and
staffing; Maintain staffing costs, food costs, capital expenses and
maintenance; verify receipts and make bank deposits.
. Open, sort and respond accordingly
to incoming correspondence, including faxes, emails, and deliveries;
sign for and distribute UPS/ FedEx or similarly delivered packages.
. Prepared responses to correspondence containing routine inquiries;
performed general clerical duties to include, but not
limited to, bookkeeping, copying, faxing, mailing and filing.
. Planned, coordinated, and set up meetings and private events
. Maintained files, banking receipts, deposits, withdrawals, archive
financials, create weekly financial report to include all payables and
receivables for the restaurant's financial disclosure report
. Maintained accounting records; compiled and sorted documents, such
accounts payables and receivables
12/2012-07/2013 Ranstad Staffing Houston, TX
Administrative Assistant
. Provided clerical, secretarial, billing, and general office support
for staff; maintained and retrieved database information; completed
forms and requisitions
. Maintained office calendar to coordinate work flow and meetings;
interacted with clients, vendors and visitors;
answered telephones and transferred to appropriate staff member.
.
Opened, sorted and distributed incoming correspondence, including faxes
and email; signed for and distribute UPS/
FedEx or similarly delivered packages; photocopied, collated, and
distributed various materials; faxed documents.
. Set up and coordinated meetings and conferences;
prepared agendas and made arrangements for committee, and/or
officer meetings.
. Maintained accounting records; compiled and sorted documents, such as
invoices, checks, donations, gifts, purchase orders; sustained
business transactions, expense reports, account statements, reports,
verified and posted details of business transactions
. Maintained office supply inventories; coordinated maintenance of
office equipment
. Stored, managed and tracked company documents; scanned, imaged,
organized and maintained documents, adhering to the organization's
document lifecycle procedures; archived inactive records in accordance
with the records retention schedule.
. Performed other duties as assigned.
11/2010-06/2012 CSTEM Teacher and Student Services, Inc.
Houston, TX
Administrative Assistant
. Oversee all aspects of general office coordination;
maintained office calendar to coordinate work flow and meetings;
interacted with clients, vendors and visitors;
answered telephones and transferred to appropriate staff member.
.
Opened, sorted and distributed incoming correspondence, including faxes
and email; signed for and distribute UPS/
FedEx or similarly delivered packages.
. Prepared responses to correspondence containing routine inquiries;
performed general clerical duties to include, but not
limited to, bookkeeping, copying, faxing, mailing and filing.
.
Coordinated and maintained records for staff, office space, telephones,
parking, company debit card and office keys.
. Set up and coordinated meetings and conferences;
prepared agendas and made arrangements for committee, Board or
other meetings.
.
Planned special events, such as fundraising activities and the annual me
etings
. Maintained files, banking receipts, deposits, withdrawals, archive
financials, create weekly financial report to include all payables and
receivables for the organization's financial disclosure report
. Maintained accounting records; compiled and sorted documents, such as
invoices, checks, donations, gifts, purchase orders; sustained
business transactions, account statements, reports, verified and
posted details of business transactions
. Stored, managed and tracked company documents; scanned, imaged,
organized and maintained documents, adhering to the organization's
document lifecycle procedures; archived inactive records in accordance
with the records retention schedule.
2009-2010 ODERCO Inc. Houston, TX
Office Assistant
. Provided clerical, secretarial, billing, and general office support
for staff; typed various correspondence and reports from rough draft
and compiled data; researched and gathered materials; assembled
reports; maintained and retrieved database information; completed
forms and requisitions; maintained lists.
. Coordinated appointments; arranged meetings; assisted with special
events; provided information, including policies and procedures;
supervised and oversaw activities, and prepared schedules for staff.
. Greeted visitors; responded to inquiries; operated multi-line phones,
transferred calls, and relayed messages; sorted and distributed mail;
photocopied, collated, and distributed various materials; faxed
documents.
. Stored, managed and tracked company documents; scanned, imaged,
organized and maintained documents, adhering to the organization's
document lifecycle procedures; archived inactive records in accordance
with the records retention schedule.
. Calculated, organized, & processed international sister office's
payroll for 300 + employees on a monthly basis
. Performed other duties as assigned.
2004-2008 Woodland Estates Houston, TX
Office Assistant
. Answered incoming calls & directed to appropriate staff
. Assisted with walk-ins into the office
. Assisted with all aspects of correspondence including letters,
reports, filing, phone calls, meeting arrangements, mail, and other
projects as directed
. Stored, managed and tracked company documents; scanned, imaged,
organized and maintained documents, adhering to the organization's
document lifecycle procedures; archived inactive records in accordance
with the records retention schedule.
. Responsible for overseeing office equipment & supplies
. Completed any & all tasks as designated by the Community Manager
Computer Skills
Proficient in MS Office: MS Word, Excel, PowerPoint, Outlook, and Access
Proficient in Lotus Notes, Concur, Peachtree, and Quickbooks
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