Call Centre

CURRICULUM VITAE

OF

MARTIN HLATSHWAYO

Personal Information

Surname : Hlatshwayo

First name : Martin

Date of Birth : 1989/08/25

Sex : Male

Marital Status : Single

Nationality : South African

Home Language : South Sotho

Other Language : English, Zulu and Setswana

Criminal Offences : None

Health : Good

Residential Address : 312 Sour Plum Street

Protea Glen phase 1

: P O Chaiwelo

: 1818

Cell number : 072-***-****

Alternative number : 082-***-****

Email address : ****************@*****.***

Educational Information

High School attended : Athlone Boys’ High School

Highest grade passed : Grade 12

Year : 2009

Subjects : English, Afrikaans, Business

Studies

Geography Travel & tourism and

Life Orientation

Work Experience

1.

Name of Company : Roots Butchery

Position : Cashier

Duties : Operating a till

Period : 4 Months (Dec/2008 – Mar/2009)

2.

Name of Company : DNA Telesales

Position : Outbound Call Centre Agent

Duties : Selling Insurance (Protection Plan)

Alexander Forbes

Period : 15 Months (Dec/2011 – Feb/2013)

3.

Name of Company : Truworths

Position : Weekly flexi

Duties : Operating a Till

: Floor Merchandising

: Opening New Accounts

Period : 10 Months (Mar/2013 – Dec/2013)

4.

Name of Company :Multichoice

Position :Customer Service Consultant

Duties :Technical Assistance

:Resolving Billing queries

:Marketing Debit Orders

:Marketing Decoder Insurance

:Marketing Self Service

:Online Assistance

:Opening New Accounts

:Database Clean up

Period :12 Months (Jan/2014 Dec2014)

REFRENCES

1. Company : Roots Butchery

Contact Person : Shane de Ponte (Manager)

Contact Details : (011-***-****

2. Company : DNA Telesales

Contact Person : Leon Bingham (Supervisor)

Contact Details : (011-***-****

3. Company : Truworths

Contact Person : Fezeka Tshandu (Supervisor)

Contact Details : 073-***-****

4. Company : Multichoice

Contact Person : Sello Mothoa (Supervisor)

Contact Details : 072-***-****

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