Customer Service Assistant

S AVA N N A H S. T AY L O R

**** ******** ***** **********, ** 62221 317-***-**** (c) ***********@*****.***

Relevant Skills & Experience

Customer Service Data Entry Medication

First Aid Microsoft Word Distribution

Certification Dependable Excel

CPR Certification Social Media

Professional Experience

St. ELIZABETH HOSPITAL Belleville, IL

Administrative Assistant, 2011 Present

• Management of Office

• Reception duties

• Dictation

• Data Entry

• Billing

• Payroll

• Time Clock Maintenance and Training

• Scheduling

St. Vincent Orthopedics Indianapolis.IN

Senior Office Assistant, 2008 2011

• Management of Front Office

• Scheduling of patients

• Check In and Exit of Patients

• Billing

• Coding

• Assisting patients relating to workmen’s compensation eligibility

• Weekly deposits

• Answering phones and messaging

joint replacement surgeons of indiana Indianapolis.IN

Clinical Assistant, 2007 – 2008

Assisted patients to and from exam rooms

•

Take patient vitals

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Assisted with X ray technician duties

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Called patients to remind them of appointments

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Ordered supplies

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Entered patient data, maintained patient charts

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Assisted physicians with patient injections, fluid extraction, and lab work

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Hull chiropractic Indianapolis.IN

Massage therapist/Chiropractic Assistant, 2006 2007

• Perform muscle work on patients

• Run EMG Scans, Rom Scans

• Muscle Tests

• Develop x ray film

S AVA N N A H S. T AY L O R

Phone: 317-***-**** Page 2

Conducted initial case histories

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Educated patients on health and at home therapy

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Worked health screening events

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PASSWORD COMMUNITY MENTORING – Indianapolis, IN

Professional Educational Mentor, 2003 2006

• Worked with students in crisis

• Developed problem solving techniques to meet student needs

• Worked on student educational shortfalls

• Helped with student goal setting

Education & Certifications

medtech college Indianapolis, IN

Completed Massage Therapist Program, 2006

UNIVERSITY OF ARKANSAS at PINE BLUFF– Pine Bluff, AR

Major: Education Minor: Physical Education, 1990 1993

Affiliations

Delta Sigma Theta Sorority, Inc

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