Customer Service Desk Receptionist
Resume:
Jennifer Rawlings *** Magnolia Tree Rd
Lexington, SC 29073
_
Objective: To obtain an interesting position, which will utilize my skills
and abilities with a strong company.
Skills: * Skilled in using various computer programs such
as: Allmeds, Allscripts, Anita Soft
Citrix, ICIS, Medical Manager, Intergy, Intergy EHR
(electronic health records), E Medsys,
Microsoft Word, able to do spread sheets on Excel.
*Use 10 key adding machine, fax machine, and copier.
*Customer service specialist.
*HIPAA compliant.
*Very well organized, efficient and dependable.
*Enjoy working with people, also able to work without
supervision.
*Self -motivated and assertive.
Experience: Columbia Neurosurgical Associates
Columbia, SC
Front Desk Receptionist December
2011-Current
Responsible for checking in and out Patients and collecting
copayments. Answer all incoming phones lines
expeditiously with accuracy. Maintain scheduling for 8 physicians. Provide
excellent customer service to patients and referring
physicians.
Advance Pain Medicine
Lexington, KY
Front Desk Receptionist May 2010-
November 2011
Responsible for checking in Patients and collecting copayments.
Answer all incoming phones lines expeditiously with accuracy.
Maintain scheduling for 3 physicians and 1 physician assistant.
Coordinate all incoming referrals. Provide excellent customer
service to patients and referring physicians.
Ultimate Health Services
Huntington, WV
Cardiology Secretary April 2008-
April 2010
Responsible for answering all incoming phone lines
expeditiously with accuracy.
Maintain scheduling for 3 physicians and 2
mid level Practitioners. Coordinate all incoming referrals.
Check out Patients. Provide excellent customer
service to Patients and referring physicians.
Vicars Landing (Retirement Community)
Ponte Vedra Beach, FL
Front Desk Receptionist
Feb. 2006- March 2008
Responsible for answering multiple phone lines while
continuously multi-tasking. Greeted and help Members with their
needs, open, sort and distribute mail. Assisted accounting with
patient billing procedures as well as assuring accuracy in same.
Responsible for utilization of multiple software protocols
documentation and recordkeeping, also responsible for ordering
office supplies.
MRI Center of Jacksonville Jacksonville,
FL
Front Desk Receptionist
Jan.-2005- Feb. 2006
Responsible for answering the phones,
scheduling patients, faxing reports, filing charts making new charts, and
sorting mail. Greeting Patients and checking
Patients out. Responsible for closing office and confirming next day
appointments. Provide excellent customer
service to Patients and referring physicians.
Education: SC School of Real Estate (Property Management)
West Columbia, SC
(Completed the State Licensing exam)
Florida Community College
Jacksonville Bch, FL
Fletcher High School Jacksonville
Beach, FL
Reference; Available upon request.
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