Management Assistant

TYRELL RODDEY

**** ****** *** *** ***, Brooklyn, NY 11221 Cell: 646-***-**** Email: ********@***.***

PROFESSIONAL SUMMARY

High-performing director with over 13 years of experience in Community Based Organizations. Management professional versed in all

aspects of operations and program management, including scheduling, budget management of over $1 million dollars, and retention of

staff and students. Possesses exceptional communication, organizational and presentation capabilities.

SKILLS

Work Flow Planning Effective Leader Organized

Management information Systems Project planning and Management Interviewing, hiring and retention. Multi Site

operations Relationship Building Community Development

Process Improvement Team Building Start Up and Turnaround Programs

Budgeting and forecasting Detail Oriented Dedicated Team Player

WORK HISTORY

DIRECTOR OF PROGRAM OPERATIONS, 10/2014 – 2/2015

GOOD SHEPHERD SERVICES – Spring Creek Educational Campus – Brooklyn, NY

Good Shepherd Services (GSS) at Spring Creek Educational Campus is a start up Middle school SONYC Afterschool program in

Brooklyn - East New York area serving 134 students. GSS provides enrichment activities such as Dance, Music, Capoeira, Theatre,

Robotics as well as academic support for students in poverty stricken neighborhoods.

• Work closely with staff to provide training around classroom management, behavior management and youth engagement.

• Hired ten staff members including group leaders, administration and activity instructors.

• Manage ADP Payroll and Department of Youth and Community Development (DYCD) online database to store staff and

student information and attendance.

• Successfully manage the budget of $400,000 based on program needs.

• Maintain onsite documentation for DYCD and the Department of Health to ensure that the program is in compliance with

regulations.

• Increased student attendance by 60% in a three-month period through student and parent interest surveys and program

restructure.

• Implemented employee incentive programs to increase employee moral, loyalty and reduce turnover.

DIRECTOR OF PROGRAM OPERATIONS, 4/2014 – 8/2014

HARLEM CHILDREN’S ZONE – TRUCE Fitness and Nutrition Center – New York, NY

TRUCE Fitness and Nutrition Center (TFNC) is a non-profit Middle School afterschool program that provides enrichment activities,

academic support, and special events focused around Fitness and Health. TFNC works with over 150 students a year, offering engaging

classes and activities such as dance, music and, cooking, as well as regular tutoring and homework help. Students participate in 60

minutes of physical activity each day and attend a nutrition class once a week.

• Supervised full time team of five including Assistant Director, administrative assistant, program coordinator, educational

coordinator and health coordinator as well as 30 part time staff.

• Supervised academic case management for 100 students.

• Hired, Trained, coached and mentored including tutors, activity instructors, program aides, student’s advocates, and

administration.

• Managed $1 million dollar budget, including participant stipends, special events and community service projects.

• Built productive partnerships with churches, businesses, schools, and other community centers in the Harlem area.

• Maintained onsite documentation for the Department of Health (DOH) to ensure that the program was in compliance with DOH

regulations.

• Increased student attendance by 70% through incentives such as TRUCE Bucks and Store, Student appreciation parties, trips

and new activities such as Dance Fitness, Robotics and STEM.

• Incorporated and implemented the I-Ready online tutoring software program.

• Designed summer program that included engaging project based hands on activities and trips.

• Managed Kronos payroll system as well as the Efforts to Outcomes (ETO) database to track student attendance, grades and

health.

• Managed a profile of over 25 academic, health initiative, community and parent/student engagement goals.

DIRECTOR OF PROGRAM OPERATIONS, 8/2013 – 4/2014

HARLEM CHILDREN’S ZONE – Promise Academy I Afterschool – New York, NY

Promise Academy I Charter School hosts a non-profit afterschool program that provides enrichment activities, academic support, special

events for 900 Elementary, Middle and High school students and the surrounding community. This program is a well rounded extended

day and year, giving participants the additional time they need to master basic academic skills.

Supervised full time team of ten including Administration, Assistant Directors, Program Coordinators, Academic Coordinators,

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as well as oversee 200 part time staff between multiple schools.

Defined clear targets and objectives to address Academic, Community, Health, and Retention and Risky Behavior goals.

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Recommended processes and systems for improvement of attendance tracking, stipend production, as well as student transitions

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within the programs.

Supervised academic case management for 900 students.

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Hired and train specialists, tutors, program aides and administrative staff.

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Supported Senior Director in managing $1.5 million budget.

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Coordinated program re-design meetings with principals and major program stakeholders.

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Spearheaded Healthy Harlem Initiative, resulting in participant weight loss and better health habits for children and families.

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• Maintained onsite documentation for the Department of Health (DOH) to ensure that the program was in compliance with DOH

regulations.

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ASSISTANT DIRECTOR OF PROGRAM OPERATIONS, 7/2011 – 8/2013

HARLEM CHILDREN’S ZONE –Satellite Sites (Lincoln, St Nicholas and Salem)– New York, NY

St. Nicholas and Lincoln public housing developments are some of the most challenged areas in Harlem. The Harlem Children’s Zone

took over the housing developments afterschool programs serving over 300 Elementary, Middle and High School Students to offer

enrichment activities such as music, dance, cooking, and karate and community service projects to keep kids safe, off the street and

engaged in the community in a positive way. The program provided academic support, including tutoring, homework help, and

standardized test preparation. Students were also given the opportunity to participate in the Healthy Harlem initiative to ensure regular

physical activity and nutrition education. These programs work to guide children through the difficult transition periods from middle

school to high school to college, as well as help them develop important social and life skills.

Supervised full time team of eight including Administration, Program Coordinators and Site Supervisors and oversee 90 part

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time staff.

Hired specialists, tutors, program aides and administrative staff.

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Supported Director in managing $1 million budget.

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Led the “100 Job Initiative” for the Saint Nicholas Development, which provided 100 internships to participants from age 14-

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23.

Achieved 100% of 12th grade students applying to and being accepted to college.

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Designed staffing structure that was implemented across the agency.

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Selected to represent The Harlem Children’s Zone at a major fundraiser and in a Google interview.

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Implemented programs and systems for a re-designed teen program with 150 participants.

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Facilitated parent engagement workshops with groups as large as 30 parents.

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Recognized for effective operations, staff management, program design and implementation.

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Increased operational efficiency through comprehensive weekly reporting.

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Increased middle school participant attendance by 20%.

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Earned the Family Development Leadership credential.

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ADDITIONAL POSITIONS HELD: SITE SUPERVIOR, PROGRAM COORDINATOR;OFFICE MANAGER, ACADEMIC ADVISOR, YOUTH

MANAGER, AND ASSISTANT TEACHER - (2000-2011)

HARLEM CHILDREN’S ZONE SITES: BOOKER T WASHINGTON BEACON, THREE-YEAR-OLD JOURNEY,

EDUCATION

MBA: Business Management, Current (Expected date of Graduation: December 2015)

Metropolitan College of New York – New York, NY

• Coursework in management information systems

• Strategy and Problem Solving in Management Seminar

• Principals of Operations Management Course

• Business and Public Law Course Work

Bachelors of Arts: Focus in Psychology, 2010

College Of New Rochelle – New Rochelle, NY

GPA: 3.4

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