Customer Service Data Entry
Resume:
Marisaha d. powell
**** *** *** **. #*** Forestville, MD 20747 *240-***-**** *
***************@*****.****
EDUCATION
**/****-******* ****** ******* Community College Health
Information Management
10/08-08/09 Applied Career Training Medical
Assistant
08/07 -09/08 Penn Foster Online HS Diploma
Professional SUMMARY
Proven history of an energetic, self-starter who is dedicated to completing any task at hand.
Motivated team player who can work independently. I am dedicated to working well under
pressure. I am knowledgeable of computer software programs. I have acquired extensive
skills necessary to provide exceptional customer service. I have good organizational and
follow-up skills. I have proven ability to gain customer’s confidence and trust. I have
excellent verbal and written communication skills. I have excellent leadership skills and
training to provide to an organization.
Skills Profile
Excellent interpersonal communication skills written and verbal
•
Planning and organizing
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Knowledge of clerical and administrative procedures and systems such as filing
•
Answer, screen and transfer inbound phone calls
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General clerical duties including photocopying, fax and mailing
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Data entry and loading other necessary information into the software programs
•
volunteer Experience
Prince Georges Hospital Center May 2014 – Present
Administrative Assistant.
Cheverly, MD
Retrieve files for personnel.
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Greet clients warmly.
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Assist in filing duties.
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Operate office machines, such as photocopiers and scanners, voice mail systems and personal computers.
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Help organize office activities.
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Perform data entry.
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Restock supplies printing paper, ink, pens, paper clips, staplers, files and folders, and correction fluid.
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Employment History
Carters
April 2011 – April 2013
Supervisor
Lanham, MD
oversee the functions of sales associates as a liaison to management
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Bear a code to perform returns on register and allow other sales associates to
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complete returns as well
Instituted systems for more efficiently performing duties such as the up-keep of the
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floor, fitting rooms, and register
Involved in the processes of stock, inventory, and visual merchandising
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Train new hires
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Garnered a promotion in five months and three raises in eighteen months
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Dr. Kristina K. Williams, DPM May 2010 –
September 2010
Medical Receptionist
Hyattsville, MD
Answer phones and schedule appointment
Collect co-pays and other payments
Billing and posting payments
check benefits and eligibility
check patients in and out
Capital Health Management
October 2007 – October 2009
Medical Assistant
Washington, DC
Recording vital signs on patients performing venipuncture and finger
s tick
Preparing rooms and patients for examination by doctor
Performing phlebotomy skills
Preparing and sending out specimens for laboratory testing
Taking medical histories
Clinical administration (calling for lab results, x-rays, making follow up
appointment)
Computer data entry
Key SKILLS
Typing (40 wpm), Filing, Faxing, Organizing, Copying, Proficient with Microsoft Word,
Excel, Power Point, Faxing, and Copying.
Reference are available upon request.
Contact this candidate