Customer Service Sales
Resume:
Jasmin Silvas
**** *. ***** ***, ******* IL ***47
**************@*****.***
Objective
To obtain a job position or working from home that would allow me to use my experience and
skills to contribute to the success of the branch.
Employment
Tony’s Finer Food July 2014 to October 2014 Cashier
Work study student at Malcolm X College October 2014 to March 2015
State Farm insurance telemarketer January 2014 to present
• Opening the world language lab
• Ensuring sign in accurately with names, student ID, and time
• Assisting students with oral activities for their Spanish courses
• Closing the world language lab
• Customer service
• Assist customers with questions they may have: price check, item location, etc.
• Balance cash drawer at end of day
• Greet customers warmly and keep conversations while conducting transaction
• Recognize customers by name
Avon Sales
July 2013 - January 2014 Sales Avon
• Cross sell products by utilizing catalogs.
• Manage my inventory and place orders.
• Maintained great relationship with customers for book of business
Key skills
• Email, Microsoft, Word
• Work well as a team
• Great communication skills/customer service oriented
• Bilingual in Spanish and English
• Organized/detailed
Education
• Currently enrolled in Malcolm X College
• High School Diploma- GPA of 4.0
Awards
• 3 awards of perfect attendance
• Top 10 students in my class
• Graduated with a GPA of 4.0
• Top 2 in my senior class
Volunteer: I volunteered at a church helping the kids with their first communion. Also read to
them and help them learn their prayers. At the main office, I would make copies for anyone who
needed copies and answer phone calls.
References:
Ms. Stolle 773-***-**** (Teacher)
•
Ms. Yee 773-***-**** (Teacher)
•
Liliana Lazo 773-***-**** (Personal Banker)
•
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