Customer Service Medical
Resume:
Resume
ARLENE
F
GONZALEZ
•
El Paso, Texas79907
•
********@****.***
Summary of Qualifications
4+ years of experience in managing medical records.
Familiarity with HIPPA.
Knowledge of Medicare, Medicaid, and Private Insurance.
Knowledge in medical software, Word, and Excel.
Professional Experience
MICHAEL L CUTOLO DPM, EL PASO, Texas
Medical Office Specialist, June 2010
–
Present
Performed Internship from April 2010 to June 2010.
Practice customer service skills: inbound and outbound calls, scheduling, insurance verification, disputing insurance denials, obtaining insurance authorizations, and face-to-face patient interaction on a daily basis.
Handle medical records, money deposits, billing, and coding.
FIRE FIGHTERS HALL, El Paso, Texas
Server, June 2009
–
Present
Customer service: Attending to party members and needs.
Serve drinks and clean bar area.
Handle inventory and money count at the end of shift.
Food Handlers Certification, Texas Alcoholic Beverage Commission Certified
Adult Video Warehouse, El Paso, Texas
Novelty Manager, May 2005
–
August 2008
Customer service: Cashier and floor associate.
Handled: Merchandise orders, pricing, and inventory.
Assisted general manager with duties, money reports, deposits, and over looking staff on a daily basis.
Education
UNIVERSITY OF PHOENIX, El Paso, Texas
Bachelor of
Business Adminsitration,
May 2011
–
June 2014
INTERNATIONAL BUSINESS COLLEGE, El Paso, Texas
Certificate in
Medical Office Specialist,
August 2009
–
June 2010
GPA 4.0
Additional Information
Skills:
Fluent in Spanish, type 50 WPM, good communications skills, good time management, highly self and team motivated.
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