Customer Service Manager
Resume:
J. Beth Hayes Columbus OH
*****.*****@*****.***
Patron Services Specialist
YogaWithBethHayes.com
Objective
To secure a position serving the public through direct interaction or administrative support.
Beth has an arts background and enjoyed several years as a stage and box office manager in Chicago's
theater community. She thrives when challenged and when given the occasion to help others in fitness,
non-profit, or retail settings. Although she is ready to start at an entry level, Beth is also comfortable in
leadership roles and seeks out advancement opportunities.
Experience
Merchandise Processor
Lbrands Victoria's Secret
Direct Accurately process customer orders working independently and in coordination with team members.
Correct packing errors, resolve order status errors, and various other duties in multiple outbound
Aug 2014 - present
departments.
Group Fitness & Yoga Instructor
TriFit Chicago, Prestige
Personal Training Taught exciting and challenging group fitness and yoga classes in indoor and outdoor settings. Built
relationships with students and supported them as they worked towards their fitness goals.
Nov 2012 - Jul 2014
Customer Service Supervisor
Whole Foods Market
Communicated clearly and effectively with customers, team members, and company leadership. Upheld
Apr 2009 - Oct 2010 the values and standards of WFM consistently and enthusiastically.
Education
Yoga Alliance 200-RYT & NETA Group Fitness Certification
Core Power Yoga
Power Vinyasa & Yoga Sculpt
May 2012 - Aug 2012
Bachelor of Fine Arts
The Ohio State University
Dance Performance
Jan 1999 - Jan 2003
Skills
Proactive Sales, Creative Merchandizing Learning Quickly, Time Management &
Organization, Positive Attitude
MS Office Suite, Quickbooks, POS, WMS & RF Problem Solving & Conflict Resolution
Technology
References
Prestige Personal Fitness
Kirsten Higgins
ATL Whole Foods Market
Jose Hauyamave
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